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Shift Leader at Insomnia Cookies | Louisville, KY

Insomnia CookiesLouisville KY (Higlands)
On-site Part-time $14.5/hr - $14.5/hr

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Experience Level

Manager

Qualifications

Qualifications:• Prior experience in a leadership role within the food service or retail industry is preferred.• Strong interpersonal and communication skills to engage with customers and team members.• Ability to thrive in a fast-paced environment while managing multiple tasks effectively.• A passion for cookies and delivering a delightful customer experience.

About the job

Step into the role of a Shift Leader at our vibrant Highlands location, situated at 998 Baxter Avenue, Louisville, KY 40202. As the driving force behind our bakery operations, you will embody the spirit of 'Owning the Night' by skillfully managing the ebb and flow of business during your shifts. Your leadership will involve hands-on engagement – from crafting orders and suggestive selling to baking and delightfully interacting with customers. Take pride in your ability to enhance the Insomnia experience, ensuring every night is productive and enjoyable for both the team and our guests!
 
PERKS OF BEING A SHIFT LEADER:
• Pay rate: Up to $14.50/hr
• Flexible part-time scheduling
• Paid vacation and sick leave
• Comprehensive training and mentorship programs
• Pet insurance for your furry friends
• Job security with a fast-growing and reputable brand
• Opportunities for career advancement
• Engage in a fun and dynamic team environment
• Employee discounts and FREE cookies with each shift!
 
RESPONSIBILITIES OF A SHIFT LEADER:
• Deliver exceptional customer service and high-quality products to enhance guest experiences.
• Assist store management by overseeing operations during shifts, sharing key information, monitoring workflow efficiency, ensuring team accountability, and aiding in training and development.
• Efficiently prioritize and delegate tasks related to baking, cashiering, packaging, and cleaning while leading the Cookie Crew.
• Collaborate actively with the Cookie Crew to foster a positive work atmosphere.

About Insomnia Cookies

Insomnia Cookies is a beloved bakery brand known for its delicious, warm cookies and exceptional service. Our mission is to bring joy through our fresh-baked treats, and we pride ourselves on creating a welcoming atmosphere for both our customers and employees. Join us in our journey of growth and delight!

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