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Shift Leader at Insomnia Cookies | Ithaca, NY

On-site Part-time $16.75/hr - $16.75/hr

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Experience Level

Experience

Qualifications

QUALIFICATIONS:• Minimum of 1 year of experience in a customer service or leadership role• Strong communication and interpersonal skills• Ability to thrive in a fast-paced, dynamic environment• Passion for providing outstanding customer experiences and leading a team

About the job

As a Shift Leader at our Ithaca bakery located at 319 College Ave, Ithaca NY 14850, you will take the helm of our operations, ensuring each shift runs smoothly and efficiently! Embracing the motto of “Own the Night,” you will anticipate customer needs and manage the rhythm of our bustling bakery. Your hands-on leadership will involve crafting orders, engaging with customers, baking delicious treats, and fostering a vibrant team atmosphere. Your remarkable skills will contribute to a fun, productive night, making each day memorable for both our customers and team!
 
PERKS OF BEING A SHIFT LEADER:
• Starting pay of $16.75/hr
• Flexible part-time work schedules
• Pay on Demand - access your earned wages at the end of each day!
• Paid vacation and sick leave
• Comprehensive training and mentorship opportunities
• Pet insurance for your beloved companions
• Job stability with a rapidly growing and reputable company
• Real opportunities for growth and promotion
• Work in a dynamic and exciting team environment
• Employee discounts and FREE cookies with every shift!
 
KEY RESPONSIBILITIES OF A SHIFT LEADER:
• Deliver exceptional customer service and high-quality products to all guests
• Assist store management by overseeing operations during your shift, communicating vital information, monitoring production efficiency, and holding the team accountable
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew
• Collaborate and support the Cookie Crew team
• Maintain a safe, clean working environment for guests and staff, adhering to food safety practices
• Manage cash handling and deposits efficiently

About Insomnia Cookies

Insomnia Cookies is a beloved bakery chain known for delivering warm, delicious cookies right to your door. With a commitment to quality and customer service, we create a fun and inviting atmosphere that encourages teamwork and innovation. Join us and be part of our sweet journey!

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