About the job
Veeva Systems is a pioneering company dedicated to enhancing the life sciences sector through innovative industry cloud solutions. Our mission is to expedite the process of bringing therapies to patients. As one of the fastest-growing SaaS companies in history, we achieved over $3B in revenue last year, with immense growth opportunities on the horizon.
Our core values are integral to our identity: Do the Right Thing, Customer Success, Employee Success, and Speed. In 2021, we made history by becoming a Public Benefit Corporation, committed to balancing the interests of our customers, employees, society, and investors.
As a Work Anywhere company, we offer flexibility to work from home or the office, allowing you to thrive in your preferred environment.
Join us in transforming the life sciences industry and making a meaningful impact on our customers, employees, and communities.
The Role
As a Services Engagement Manager (SEM), you will play a vital role in ensuring our customers achieve project success, representing the full value proposition of Veeva's R&D Product Implementation. Your expertise will be crucial during the project scoping and planning phases to establish effective implementation strategies and ensure customer satisfaction. The SEM is also a key participant in the sales cycle, acting as a solution expert, collaborating closely with Veeva's Sales and Services Teams.
We seek a candidate with a strong background in Software Implementation, Project Management, and Life Sciences Software Sales. You will structure optimal solutions, set clear expectations, and determine appropriate project timelines and costs. Your role will involve working with both existing customers and new prospects, significantly shaping these partnerships from the outset.
Key deliverables include the preparation of Proposals and Statements of Work (SOW), along with recommendations for potential implementation partners and strategic alignment of the team prior to the start of the project.
