ServiceNow Developer/Admin at Intersoft | Bengaluru

We are seeking a skilled Voice Administrator with extensive hands-on experience in the configuration and troubleshooting of Cisco Call Manager, Cisco Unity, voice gateways, CUBES, SBCs, and Presence. The ideal candidate will possess a solid understanding of ITIL processes and will be an expert in SIP, H323, and MGCP protocols.Key responsibilities include performing log and trace analysis, and analyzing packet captures as part of troubleshooting processes. Proficiency with both Windows and Linux platforms is required. Experience with Cisco/Tandberg and Polycom video conferencing platforms is also essential. Additionally, strong customer handling experience is necessary to ensure effective communication and support.

Role Overview: The Business Analyst plays a crucial role in addressing organizational information challenges through thorough analysis of requirements, designing effective computer programs, and recommending essential system controls and protocols.Key Responsibilities:Identify operational objectives by analyzing business functions, gathering necessary information, and assessing output requirements and formats.Develop new software applications by understanding requirements, creating workflow charts and diagrams, analyzing system capabilities, and drafting precise specifications.Enhance existing systems by evaluating current practices and implementing necessary modifications.Propose control measures by identifying issues and formulating improved procedures.Define project requirements by outlining milestones, phases, and elements, assembling project teams, and establishing budgets.Monitor project progress, resolve any issues, publish progress reports, and suggest actions as needed.Ensure system protocols are upheld by drafting and revising procedures.Support users by creating and maintaining user documentation, offering help desk support, and conducting user training.Safeguard user confidence by maintaining confidentiality of information.Compile technical reports by gathering, analyzing, and summarizing data and trends.Stay updated with professional knowledge by participating in educational workshops, reviewing professional literature, networking, and engaging with relevant professional organizations.Contribute to team success by achieving related objectives as needed.

We are seeking a dedicated French Language Specialist to join our dynamic team at Intersoft. The ideal candidate will hold a BA or MA in the French language, or possess an advanced diploma (C1/C2) from the Alliance Française. The role requires direct verbal interaction with native French speakers, as our French MIM team is responsible for managing major incidents during non-business hours in France.The candidate should demonstrate a strong command of the French language, both in comprehension and written communication. We prioritize applicants with prior experience in voice-based processes, as this role involves critical communication during shifts that may include day and night hours. Flexibility to work in a 24/7 operation is essential.

We are seeking a passionate Data Scientist with a strong affinity for solving complex problems involving large datasets. The ideal candidate will have a solid understanding of machine learning algorithms and principles, complemented by exceptional organizational and interpersonal skills.Key Responsibilities:Analyze and extract meaningful insights from unstructured data while adhering to organizational guidelines.Collaborate in the development of components for frameworks or products.Utilize database management systems such as Oracle or MS SQL Server.Employ programming languages and tools including JQuery, JavaScript, HTML, CSS, SVN, and GIT.

We are seeking an experienced C++ Developer to join our dynamic team at Intersoft. This position requires a solid background in C++ programming and expertise in Linux and UNIX scripting. Familiarity with Perl is also advantageous.Ideal candidates will possess a strong understanding of financial systems and be committed to development and enhancement initiatives. We are looking for hands-on developers who thrive as individual contributors in a collaborative environment.If you are passionate about technology and eager to contribute to innovative projects, we would love to hear from you!

Join our dynamic team at Intersoft as a Linux/VMware Administrator, where you will play a crucial role in managing and optimizing our server environments. You will be responsible for LPAR/Linux system builds and configurations, print servers, file servers, and active directory management. Your basic knowledge of SQL will be beneficial as you assist in various migration activities and contribute to our project scopes.The ideal candidate will possess a comprehensive understanding of both Linux and Windows environments, showcasing your ability to effectively communicate and manage time efficiently. As part of your role, you may need to travel to Hong Kong on occasion and will be expected to work during Hong Kong hours when necessary.

Professional Skills1. Proven leadership abilities.2. Strong capability to translate business requirements into technical solutions.3. Consistently builds trust and rapport with colleagues and business stakeholders.4. Exceptional problem-solving aptitude.5. Highly driven and responsible for meeting deadlines.6. Excellent communication and presentation skills.Technical Skills1. In-depth knowledge of data warehouse design and architecture.2. Extensive experience in SAS development, maintenance, and support.3. Proficient in SAS Data Integration and Reporting.4. Familiarity with BASE SAS and SAS MACROS.5. Knowledge of SAS Architecture.6. Ability to write ETL jobs using SAS DI Studio.7. Experience migrating SAS programs into SAS DI jobs.8. Capable of handling large volumes of data.9. Experience with SAS to WPS migration.10. Understanding of WPS structure.Other Attributes:Dynamic, solution-oriented thinker.Hardworking and methodological in approach.Preferred Qualifications:Experience with R programming is a significant advantage.

We are seeking a highly skilled Oracle Database Administrator to join our team in Bengaluru. The ideal candidate will be responsible for proactive monitoring and administration of Oracle database servers, ensuring optimal performance and security. Key responsibilities include:Utilizing OEM - Grid Control for comprehensive database monitoring.Managing database backup and recovery processes via Oracle RMAN and TSM/Veritas.Ensuring seamless connectivity through Oracle OID and Oracle clients (ODBC/JDBC).Conducting regular database health checks and housekeeping activities.Performing performance analysis and tuning using tools such as Performance Tuning Pack, TKPROF, EXPLAIN PLAN, and AWR/ADM reports.Providing production support as a dedicated DBA.Administering high availability solutions including RAC and Oracle Data Guard.Possessing a working knowledge of UNIX servers (Redhat, Solaris, AIX) and proficiency in Unix commands, editors, and shell scripting.Demonstrating experience with Oracle versions 9i, 10g, and 11g Enterprise Edition.Engaging in disaster recovery drills and database migrations, upgrades, and patching.Evaluating and recommending database tools based on customer needs.Understanding the incidents/request and change management processes.

We are seeking a skilled JBOSS Administrator with robust experience in JBoss Enterprise Application Platform (EAP), Enterprise Web Server (EWS), JBoss Operations Network (JON), and Apache. The ideal candidate will excel in providing support, configuring, and clustering JBoss EAP (Red Hat) 6.1 and above, while also implementing best practices and troubleshooting performance issues.Key responsibilities include:Supporting the buildout, configuration, and clustering of JBoss environments.Configuring JDBC/JMS and deploying code on JBOSS.Building High Availability (HA) clustered environments using both standalone and domain modes of JBoss.Utilizing JON for monitoring and performance management.Additional skills that will be advantageous include familiarity with other middleware products like WebSphere (WAS) and WebLogic (WLS), along with shell scripting, Linux environments, and networking (TCP/IP).

We are seeking a highly skilled Storage Administrator with extensive expertise in storage infrastructure and hands-on experience in the implementation and administration of storage systems.The ideal candidate will have practical experience with HDS, IBM, and NetApp SAN and NAS products, along with a solid understanding of RAID concepts, storage performance analysis, array-based replication, and backup strategies including tape storage and VTL.Experience in storage virtualization techniques such as True Copy and Shadow Image/COW is essential. Additionally, candidates should have a proven track record of migrating storage solutions from other vendor products to HDS.Familiarity with CISCO MDS SAN switches, including zoning and setup, is a must. Knowledge of Storwize V7000 and DS8800 systems, along with NetApp administration through On Command System Manager and CLI, is also required.

We are seeking a skilled DB2 Database Administrator (DBA) specializing in z/OS to join our production support team. The ideal candidate will possess strong problem-solving and analytical skills, and will be responsible for creating and managing database objects, tablespaces, tables, views, indexes, and collaborating with application teams to address design-related challenges.Key responsibilities include:Utilizing IBM DB2 utilities and commands such as UNLOAD, RELOAD, COPY, RECOVER, REORG, and RUNSTATS.Performing DB2 performance tuning and recovery operations.Employing tools like File Aid, QMF, SPUFI, and Platinum tools including Log Analyzer and RC Tools.Monitoring database health and conducting housekeeping activities.Participating in DB2 upgrades and disaster recovery drills.Additionally, experience with DB2 UDB DBA/LUW on Linux is preferred, as candidates will also need to perform routine database maintenance tasks, manage backups, and support application teams.Experience with IMS DBA on z/OS, including HISAM, HIDAM, and HDAM databases, is a plus, as is the ability to assist in high-severity incident resolution and database refresh activities.

We are seeking an experienced Senior SQL Database Administrator with a minimum of 5-7 years of relevant expertise in SQL database management. Ideal candidates will have a background in large multinational corporations and extensive environments.Strong communication skills are essential for collaborating with various operating companies across different regions under AXA.This challenging position involves the setup, configuration, and ongoing maintenance of production database environments. Candidates should possess a solid understanding of Windows NT servers and versions 2000 and 2003 (standard, enterprise, & datacenter).Responsibilities include providing expert guidance to application DBAs and development teams, SQL programming, and scripting support. Familiarity with SQL Server versions 2000, 2005, and 2008 is a plus.Key duties involve establishing high availability features for SQL Server (including Clustering, Replication, Mirroring, and Log Shipping) for 24/7 production environments, along with troubleshooting and optimization of performance.Moreover, candidates should have experience with database design, capacity planning for new projects, and evaluating third-party database tools as needed. Proactive involvement in optimizing the current environment and monitoring is highly desirable.Expertise in installation, configuration of database clusters, log shipping, and mirroring is required, alongside valuable knowledge of various clustering solutions such as Microsoft and VERITAS.Further responsibilities include database bug-fixing, migration, upgrading, and patching. Familiarity with FOGLIGHT, LightSpeed, TSM, and Disaster Recovery processes is advantageous.Knowledge of SOX audits, quality and process orientation, as well as exposure to audit tools is preferred. Candidates should be capable of managing incidents, requests, and change management processes, and should possess a strong customer service approach.Ideal candidates will have a proven track record in leading teams, understanding customer SLAs and KPIs, and will be flexible to work in shifts, including rotational and on-call support.

Join our dynamic team as a SQL Database Administrator where you will be responsible for setting up and maintaining critical production database environments. This is an exciting opportunity for proactive individuals with a passion for database management.Key Responsibilities:Expertise in Windows NT, Windows 2000, and Windows 2003 server environments.Collaborate with application DBAs and development teams providing expert guidance and support.Proficient in SQL Server versions 2000, 2005, and 2008.SQL programming, scripting, and support.Expert in establishing SQL Server high availability solutions including Clustering, Replication, Mirroring, and Log Shipping for 24/7 production environments.Provide insights into database server design and capacity planning for new projects.Evaluate and recommend third-party database management tools as necessary.Engage in proactive optimization of current environments and monitoring strategies.Experience with installation and configuration of clustering solutions, replication, log shipping, and mirroring.Strong knowledge of various clustering solutions including Microsoft and VERITAS.Handle database bug-fixing, troubleshooting, and performance optimization.Experience in database migrations, upgrades, and patching is a must.Familiarity with FOGLIGHT, LightSpeed, and TSM.Knowledge of disaster recovery processes.Ability to perform SOX audits and possess relevant experience.Quality and process-oriented mindset.Exposure to audit tools is an added advantage.Familiarity with incident/request and change management processes.5 to 6 years of core DBA experience.Excellent communication and customer service skills.Must possess Clustering and High Availability (H/A) experience.Proven experience managing production systems and performance tuning of databases.Adept at handling team dynamics and understanding customer SLA and KPIs.

About ApnaApna stands as India’s premier platform for job searching and professional networking, passionately committed to assisting millions of job seekers in discovering fulfilling opportunities while empowering employers to efficiently recruit the right talent. With an expansive footprint across numerous cities, Apna is revolutionizing the hiring landscape by harnessing technology to seamlessly connect talent with opportunities.About the RoleWe are seeking a dynamic and meticulous Administrative Executive to oversee the daily operations of our office, ensuring an organized, efficient, and productive workplace. This role demands exceptional coordination, vendor management, and administrative skills to effectively support our business operations.Key ResponsibilitiesManage daily office operations and facilities, ensuring a safe and efficient environment.Coordinate the procurement of office supplies, equipment, and organizational assets while collaborating with the IT team to maintain inventory records.Establish and nurture relationships with vendors and service providers, ensuring the delivery of quality services and timely coordination.Assist with administrative financial tasks such as tracking invoices, managing vendor payments, overseeing petty cash, and liaising with the Finance team.Maintain comprehensive administrative documentation, including operational trackers and vendor records.Handle end-to-end travel arrangements for employees and leadership (bookings, itineraries, accommodations, and logistics).Provide general administrative support, including filing, documentation, and photocopying.Coordinate meeting room scheduling and reservations.Assist employees with administrative inquiries and direct them to the appropriate contacts.Conduct regular checks of office spaces, meeting rooms, and amenities, facilitating the timely resolution of maintenance and facility issues.Required Skills & QualificationsExceptional organizational and coordination skills.Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).Ability to prioritize tasks and manage multiple deadlines independently.Strong communication and stakeholder management abilities.Meticulous attention to detail and a proactive problem-solving mindset.Why Join ApnaExperience a high-growth, fast-paced work environment.Collaborate with a dynamic and supportive team.Enjoy ample opportunities for learning and career advancement.

Join betsol as a Systems Administrator, where you will be a pivotal part of our IT infrastructure team. In this role, you will manage, maintain, and enhance our systems to ensure optimal performance and security. You will work closely with cross-functional teams to support internal systems and collaborate on IT projects, driving efficiency and innovation.

We are seeking an experienced IBM FileNet Specialist with a minimum of 6 years of hands-on experience in FileNet technology. The ideal candidate will possess a deep understanding of FileNet architecture and be proficient in FileNet Content Platform Engine (CPE) server administration, as well as WebSphere Application Server (WAS) and JBOSS server administrations. The role requires practical experience with FileNet administration tools, including FileNet Enterprise Manager (FEM), Access Control Engine (ACCE), Process Administration, and View Tool (vwtool).

Join our dynamic and expanding team at Vendavo, where we prioritize our people and their growth. As our Lead Database Administrator, you will be integral to enhancing our Cloud Operations team. In this role, you will leverage your expertise in both traditional RDBMS systems and cutting-edge big-data technologies, contributing significantly to database design, management, and performance optimization.

We are seeking a skilled Unix Administrator to join our dynamic team at Squircle IT Consulting Services Pvt Ltd in Bengaluru. The ideal candidate will be responsible for managing and maintaining our Unix systems, ensuring their optimal performance and security. You will play a critical role in supporting our infrastructure and delivering high-quality IT services to our clients.

Join our dynamic team at Squircle IT Consulting Services as a SQL Database Administrator (DBA). In this role, you'll be responsible for managing and optimizing our database systems, ensuring their performance, security, and availability. Collaborate with cross-functional teams to design and implement database solutions that meet business needs.