Service Support Representative II

Join our team as a Service Support Representative 2, where you will be the front line of support for our clients. In this role, you will leverage your problem-solving skills to assist customers with their inquiries and technical issues. This is a fantastic opportunity for individuals looking to grow their careers in customer service and technical support.

Join our dynamic team at StemXpert1 as a Services Support Representative! In this role, you will be the frontline support for our clients, ensuring they receive top-notch assistance with our services. Your ability to solve problems and communicate effectively will be crucial as you help our customers navigate their needs.We are looking for individuals who are passionate about delivering exceptional customer service and are eager to grow within a supportive team environment.

Join our dynamic team at BCforward as a Desktop Services Support Representative Level 2. In this pivotal role, you will be responsible for providing top-notch technical support and assistance to end-users, ensuring a seamless experience with their desktop services. Your expertise will contribute to maintaining high levels of customer satisfaction and operational efficiency.Your key responsibilities will include troubleshooting hardware and software issues, performing system upgrades, and providing training to users on new technologies. You will collaborate closely with IT teams to resolve complex problems and enhance our service offerings.

Join our dynamic team at stemxpert1 as a Helpdesk Support Specialist, where you will be the first point of contact for technical assistance. Your role will involve troubleshooting hardware and software issues, providing exceptional customer service, and ensuring a smooth user experience for our clients.As a key member of our support team, you will have the opportunity to develop your technical skills while assisting users with their IT needs. We value innovation and encourage our team members to bring their ideas forward.

Join our dynamic team as a Customer Service Technical Support Representative at CenturyLink, a leader in connectivity and communication solutions. In this entry-level position, you will play a crucial role in assisting customers with technical inquiries and providing exceptional service. Your ability to troubleshoot issues and deliver solutions will help enhance the customer experience.

Join our dynamic team at CenturyLink, Inc. as a Customer Service Technical Support Representative! In this role, you will be the first point of contact for our valued customers, assisting them with technical inquiries and providing exceptional service. Your contributions will be crucial in ensuring customer satisfaction and fostering long-term relationships.

Join our dynamic team as a Customer Support Representative, where you will be the first point of contact for our valued customers. In this role, you will assist customers with inquiries, resolve issues, and provide exceptional service to ensure a positive experience. Your passion for helping others and commitment to excellence will shine as you work collaboratively with our team to exceed customer expectations.

Join StemXpert1 as a Technical Support Specialist, where you will play a pivotal role in providing exceptional service and technical assistance to our valued clients. Your expertise will help troubleshoot and resolve issues, ensuring a seamless user experience. We are looking for an individual who is not only technically proficient but also passionate about customer service.

Join our dynamic team at Collabera as a Technical Support Specialist. In this role, you will provide exceptional customer service and technical assistance to our clients, ensuring that their technical issues are resolved promptly and efficiently. You will work closely with various departments to troubleshoot issues, escalate when necessary, and enhance customer satisfaction.

At Filevine, we are pioneering the future of legal work through our innovative Legal AI solutions. Our platform, powered by LOIS (Legal Operating Intelligence System), integrates data, documents, and workflows into a cohesive system, enabling legal professionals to operate with enhanced clarity and productivity.Filevine's commitment to transforming legal operations has garnered us numerous accolades, including recognition as one of the fastest-growing technology companies by Deloitte and Inc. Our dedicated team of innovators is passionate about driving change and delivering exceptional value to our users.Position OverviewThe Email Support team is vital in ensuring our customers receive top-tier assistance with their daily challenges. We seek candidates who are enthusiastic about providing exemplary support and possess a deep understanding of Filevine's products and their applications. Your responsibilities will include resolving customer issues, training team members, creating documentation, and maintaining a high standard of customer service. We value empathetic individuals with strong technical skills who excel at problem-solving and customer satisfaction.This role is based at our Salt Lake City office, reporting to the Director of Customer Support. The Email Support team collaborates closely with various departments, including the Technical Support (Live Help) Team, offering ample opportunities for career progression.

Addepar seeks an IT Support Specialist based in Salt Lake City, UT. The role centers on assisting both clients and internal team members with a range of technical issues, ensuring daily technology operations run smoothly and systems remain dependable. Key Responsibilities Troubleshoot and resolve hardware and software issues for users Support clients and colleagues with technology-related questions Contribute to the ongoing reliability and efficiency of IT systems Who Succeeds in This Role This position suits individuals who enjoy working with technology and take satisfaction in helping others overcome technical challenges.

Why Join Us?Brex is revolutionizing the way businesses manage their spending with our AI-driven spend platform. We empower companies—from startups to large enterprises like DoorDash, Flexport, and Compass—to gain control over their finances through integrated corporate cards, banking solutions, and global payments, complemented by user-friendly software for travel and expenses.At Brex, we challenge conventional thinking and encourage collaboration among some of the industry's brightest talents. We are dedicated to fostering a diverse workforce and an inclusive culture, believing that your potential is limitless. We equip you with the necessary resources, tools, and support to propel your career forward.Customer Experience at BrexThe Customer Experience (CX) team is the frontline of the Brex brand, directly influencing customer growth and retention. We provide swift, personalized support while gathering insights that inform product development and policy changes. We work with urgency, empathy, and accuracy to ensure our customers succeed, while also shaping the future of Brex. If you are passionate about solving impactful challenges for ambitious clients, then CX is the perfect fit for you.Your RoleAs a Support Specialist I at Brex, you will play a pivotal role in ensuring our customers are satisfied and productive. You will collaborate closely with Sales, Product, and Engineering teams to establish high standards of customer service, always communicating with empathy and respect.Where You’ll WorkThis role is fully remote, based in Salt Lake City.Key ResponsibilitiesResolve customer inquiries promptly and thoughtfully via email, phone, and chat, leveraging AI tools to enhance service quality and efficiency.Craft personalized, thoughtful responses to a diverse range of customer requests.Analyze incoming requests, identify trends in customer issues, and share insights with the team.Document and report bugs to the Engineering teams for resolution.Contribute actively to team objectives and celebrate successes together.Support the ongoing learning and success of your team by sharing knowledge, mentoring, and assisting with documentation.

JOIN TAVA HEALTHAt Tava Health, we are committed to transforming mental health care into a service as accessible and stigma-free as a routine medical checkup. Our innovative approach reshapes the entire process from client-therapist matching to the delivery of care, ensuring that individuals receive the support they need at the right time.As a rapidly expanding organization with a daring mission, we aim to democratize high-quality mental health care for all. If you share our passion for leveraging technology to tackle significant issues and instigate meaningful change, we want to hear from you!POSITION OVERVIEWWe are seeking a dedicated Support Associate who will play a pivotal role in ensuring the success of our clients, providers, and partners. When a client is paired with a provider through our platform, meticulous coordination occurs behind the scenes to ensure a seamless experience for both parties.In this position, you will collaborate closely with our operations team, gaining valuable insights into business operations, provider relations, and customer success. As a startup, we value individuals who are eager to learn, highly organized, reliable, self-motivated, humble, and possess exceptional interpersonal skills.KEY RESPONSIBILITIESServe as the primary support contact for clients, providers, and partners.Deliver compassionate and prompt support through phone, email, and chat channels.Guide clients through their clinical journey, from initial sign-up to care completion, including proactive follow-ups to assist with appointment scheduling.Strive to meet or exceed team KPIs, ensuring an outstanding level of service for clients, customers, and providers.Advocate for clients and providers by gathering feedback and collaborating across teams to address their needs and concerns.Troubleshoot and resolve technical issues for both clients and providers.Escalate concerns decisively and promptly, applying sound judgment when escalation is necessary.De-escalate situations involving dissatisfied clients and providers while addressing internal issues as needed.Develop and maintain a comprehensive understanding of Tava's applications and their functionalities.Assist in onboarding by answering queries from new providers as required.Contribute to the enhancement of the team knowledge base as the company evolves.

We are seeking a dedicated and detail-oriented Application Support Consultant to join our dynamic team. In this role, you will be responsible for providing exceptional support to our clients, ensuring that they have the best experience with our applications. Your expertise will help troubleshoot issues, implement solutions, and enhance the overall user experience.

Join our dynamic team as a Tech Support Representative, where you will be the first point of contact for our valued customers. Your primary responsibility will be to assist customers with their technical inquiries, troubleshoot issues, and provide solutions to ensure optimal service delivery. This role is ideal for individuals eager to develop their skills in a supportive environment while contributing to customer satisfaction and loyalty.

Gong harnesses the power of AI to revolutionize how revenue teams succeed. Our Gong Revenue AI Operating System integrates data, insights, and workflows into a single, reliable platform that observes, guides, and collaborates with the most effective revenue teams globally. With the Gong Revenue Graph, AI-driven intelligence, specialized agents, and trusted applications, Gong empowers over 5,000 companies worldwide to gain deep insights into their teams and customers, automate critical sales processes, and close more deals effortlessly. For further details, please visit www.gong.io.At Gong, you will be part of a forward-thinking company built on innovative products, ambitious goals, and a passionate workforce. We are shaping the future of revenue intelligence and seek individuals eager to contribute to what lies ahead. You will collaborate with a team that dreams big, moves rapidly, and deeply values craftsmanship and camaraderie. At Gong, transparency and trust are foundational principles, and everyone has the chance to make a significant impact. If you're looking to grow, challenge yourself, and engage in work that genuinely matters, Gong is the place for you to achieve the best results in your career.As a Technical Support Associate, you will be pivotal in enhancing the Gong customer experience, creating #ravingfans by delivering exceptional and consultative support for our clients. Our Support Associates are proactive, innovative, and equipped to tackle current customer challenges while strategically thinking to delight our customers in the long run. We operate on a hybrid working model, defined as three days a week in our Lehi, UT office.

Join our dynamic team as a Bilingual Technical Support Specialist where you will utilize your French language skills to assist customers with technical inquiries and provide exceptional service. You will be responsible for troubleshooting issues, offering solutions, and ensuring customer satisfaction through effective communication and problem-solving skills.

As a pivotal member of CyberArk, the Security Support Engineer plays a crucial role in delivering expert technical assistance to our global enterprise clients and partners. This position focuses on CyberArk's leading-edge IT Security and Privileged Access Management solutions, helping to swiftly resolve technical challenges through various communication channels including web, phone, and email.At CyberArk, a trailblazer in the software industry, our Security Support Engineers engage in continuous learning and development, enhancing their expertise within the IT Security domain and catering to the needs of our expansive customer base.With comprehensive knowledge of our product line, which encompasses Enterprise IT, Cloud solutions, and security technologies, they tackle customer issues through thorough research, problem reproduction, and troubleshooting based on their extensive knowledge base.Our engineers demonstrate a strong desire to embrace new technologies, confront challenges, and champion initiatives that ensure the sustained success of both our clients and our organization.Exemplifying outstanding communication abilities, CyberArk’s Security Support Engineers not only assist customers but also provide support to their colleagues across various departments.Key Responsibilities:Provide technical support for customers utilizing Machine Identity Security products.Collaborate on designing technical solutions leveraging CyberArk’s Venafi and partner technologies.Work in close partnership with the Sales team to deliver integrated product and service solutions.Proactively communicate customer issues and maintain detailed records of interactions in our CRM system.Assist customers in the installation and customization of Venafi products within their environments.Forge and nurture effective relationships with clients.#LI-Hybrid#LI-KR1

Join our dynamic team at Collabera as a Technical Support Business Analyst, where you will play a key role in bridging the gap between technology and business needs. Your expertise will help us enhance customer satisfaction through effective technical support and thorough analysis of business processes. This position offers an exciting opportunity to contribute to our innovative solutions while working closely with cross-functional teams.