About the job
Kaplan Professional is seeking a Service Operations Advisor (Learner) for its Birmingham office. This permanent, full-time position plays an important part in helping learners progress through their educational programs by providing support and building strong connections.
Role summary
The Service Operations Advisor (Learner) focuses on supporting individuals as they move through their studies. The role involves regular interaction with learners, ensuring they have the guidance and service needed to succeed.
Main responsibilities
- Provide ongoing support to learners throughout their educational journey
- Develop and maintain positive relationships with learners
- Deliver clear, high-quality service and guidance
Key details
- Reference number: JR254637
- Location: Birmingham office
- Working pattern: Full time, 37.5 hours per week
- Contract type: Permanent
- Number of roles: 1
- Grade: K2
- Salary: £26,228 per annum

