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Service Manager

Monroe TractorBinghamton, New York, United States
On-site Full-time $60K/yr - $85K/yr

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Experience Level

Manager

Qualifications

Qualifications: Minimum of 3 years of leadership experience in the equipment or automotive service industry. Demonstrated strong work ethic and commitment to excellence. Exceptional communication skills, both verbal and written. A strong sense of urgency and ability to prioritize tasks effectively. Proven customer service experience. Proficiency in Microsoft Office applications and adaptability to new software.

About the job

Monroe Tractor stands as a reputable name in the construction and agricultural equipment sector, boasting over 70 years of dedicated service in the northeastern United States. With 18 strategically located branches across New York, Pennsylvania, Vermont, Connecticut, and Massachusetts, we are committed to delivering unparalleled sales and support to a loyal customer base of more than 15,000 hardworking individuals. Since our inception in 1951, we have witnessed remarkable advancements in technology and equipment, yet our core values and family-owned ethos remain steadfast.

The role of Service Manager is perfect for an innovative leader who excels at finding solutions to complex problems. You will oversee the service operations of the department, managing technicians to ensure optimal efficiency, cost-effectiveness, and profitability.

About Monroe Tractor

Monroe Tractor is a distinguished dealer of construction and agricultural equipment, known for its exceptional service and commitment to customer satisfaction over the past 70 years. Our family-owned business nurtures a culture of support and innovation, adapting to the evolving needs of our clients while maintaining our core values.

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