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Service Manager

Monroe TractorBuffalo, New York, United States
On-site Full-time $60K/yr - $85K/yr

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Experience Level

Manager

Qualifications

Minimum of 5 years of leadership experience in the equipment or automotive service industry. Demonstrated strong work ethic and dedication to quality. Excellent communication skills to engage effectively with customers and staff. Ability to act with a strong sense of urgency in all tasks. Proven customer service experience is essential. Proficiency in Microsoft Office applications and willingness to learn new software systems.

About the job

Join Monroe Tractor, a leading dealer in construction and agricultural equipment with over 70 years of expertise, proudly serving the northeastern United States. With 18 locations across New York, Pennsylvania, Vermont, Connecticut, and Massachusetts, we are dedicated to delivering exceptional sales and support to more than 15,000 hardworking customers. Since our inception in 1951, we've witnessed remarkable advancements in technology and equipment, yet we remain deeply rooted in our commitment to our customers and the family-owned values that define us.

The Service Manager role is perfect for a proactive individual who excels at problem-solving with innovative solutions. You will oversee the service operations of the department, managing technicians to optimize efficiency, operational economy, and profitability.

About Monroe Tractor

Monroe Tractor is a distinguished dealer of construction and agricultural equipment, with a legacy of over 70 years. We are committed to providing top-notch service and support, emphasizing our family-owned business ethos and dedication to our customers' needs.

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