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Service Manager - Industrial Lifting Equipment

Merit Careers LimitedRochester, Kent
On-site Full-time From £50K/yr

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Experience Level

Manager

Qualifications

Your responsibilities include:Fostering a robust Health and Safety culture at the branch and workplace. Managing employee performance and development. Maintaining a high level of customer satisfaction. Conducting customer business reviews. Planning resources effectively. Overseeing recruitment processes. Managing budgets, including analysis and reporting. Forecasting operational needs. Leading project management initiatives. Reviewing and managing productivity. Directing all operational field activities while ensuring safety. Providing operational quotes and customer consultations. Managing material requisition and preparation. Overseeing vehicle and equipment management and service requests.

About the job

Service Manager
Join a prominent leader in the Industrial Lifting Equipment sector as a Service Manager in Rochester, Kent. This full-time, permanent role offers a competitive salary starting at £50,000 plus an extensive benefits package.

Our client, a global specialist in Industrial Lifting Equipment, believes that exceptional customer experiences stem from dedicated individuals. They are passionate about providing top-notch lifting equipment and services that support and elevate their clients' businesses. Their commitment to excellence makes them a remarkable organization to be part of.

As a Service Manager, you will play an essential role in leading the branch's operations. The ideal candidate will be trustworthy, results-driven, self-motivated, and possess strong people management skills, with a proven ability to build cohesive teams. Customer satisfaction is paramount in this industry, and candidates must demonstrate flexibility and a strong customer focus.

Practical and theoretical engineering knowledge is crucial, along with a minimum of three years' relevant experience in the maintenance service sector, crane industry, or electrical knowledge. A solid understanding of basic financial principles and business operations is advantageous.

About Merit Careers Limited

Merit Careers Limited is a leading global expert in the industrial lifting equipment sector, dedicated to delivering outstanding customer experiences through its passionate team. Their commitment to innovation and quality makes them a desirable workplace for professionals in the industry.

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