Service Desk Engineer

As an integral part of our team at fuku, the Administration and Front Desk Manager will oversee front desk operations and ensure a seamless administrative experience. Key Responsibilities:Front Desk Management:- Supervise daily front desk activities, including welcoming visitors, managing phone calls, and addressing general inquiries.- Serve as the first point of contact for our company, upholding a professional and inviting atmosphere at all times.Office & Administrative Support:- Manage day-to-day administrative functions such as coordinating office maintenance, acquiring office supplies, and organizing document filing.- Provide support for general office operations and respond swiftly to internal administrative requests.Documentation & Internal Support:- Create and maintain administrative documents, internal communications, and meeting minutes.- Assist in streamlining internal administrative processes and workflows to boost efficiency.External Vendor Coordination:- Liaise with external service providers, including property management, cleaning services, and other office vendors.- Aid in the renewal of licenses, annual inspections, and basic compliance-related administrative tasks.Culture & Internal Activities:- Help organize employee celebrations, holiday welfare programs, and other internal events.- Support company gatherings and internal activities to enhance team engagement and a positive work culture.Meeting & Client Support:- Prepare meeting spaces and provide on-site assistance for client visits and internal meetings.- Ensure effective coordination and professional execution of meetings and visits.

The Trade Desk is revolutionizing how global brands and their agencies connect with audiences worldwide. Our cutting-edge media-buying platform empowers brands to create a more insightful and relevant advertising experience for consumers, establishing a new benchmark for global reach, accuracy, and transparency. If you are a talented, driven, and creative individual eager to contribute something innovative and ambitious while having fun, we want to hear from you!Your Role:As a Front Desk Associate, you will serve as a cultural ambassador for The Trade Desk, embodying our commitment to first-class hospitality and a customer-centric approach. You will play a vital role in delivering a safe, positive, and productive workplace experience. This prominent position requires exceptional customer service skills as you will be one of the first points of contact for employees, guests, and visitors.

Join the vibrant team at Accor Hotels as a Front Desk Agent, where you will be the first point of contact for our guests, delivering outstanding service and ensuring a memorable stay. Your role will involve managing check-ins and check-outs, providing information about hotel services, and addressing guest inquiries with professionalism and warmth.

Join our dynamic team at Accor Hotels as a Guest Services Executive at the Front Desk, where you will be the first point of contact for our guests. Your role will involve providing exceptional customer service, managing check-ins and check-outs, and addressing guest inquiries to ensure a memorable stay.

Role Overview NCS3 is hiring a Service Desk Manager based in Singapore. This role leads the service desk team, guiding daily operations and supporting clients. The manager ensures service quality and encourages teamwork across the group. Key Responsibilities Oversee day-to-day service desk activities Maintain high standards for client support and service delivery Manage staff performance and provide guidance to team members Optimize workflow processes for efficiency Ensure service level agreements are met Promote a collaborative and supportive team environment What We Look For Strong leadership experience in a service desk or IT support setting Solid understanding of IT service management best practices Commitment to ongoing improvement and quality service

Accor Hotels seeks an Assistant Front Office Manager based in Singapore. The role centers on guiding the front office team and ensuring smooth day-to-day operations so that guests experience attentive service from arrival to departure. Main responsibilities Provide leadership and support to front office staff Oversee daily activities at the front desk Uphold service standards and focus on guest satisfaction Role focus This position works closely with the front office team to maintain a welcoming atmosphere and consistent service quality. Attention to detail and strong team coordination are important in this role.

Role Overview ncs3 is seeking a Service Desk Manager based in Singapore. This role leads a team focused on delivering strong IT support services. The manager oversees daily service desk operations, monitors service quality, and works to maintain high levels of customer satisfaction. What You Will Do Lead and guide the service desk team to meet performance targets Oversee day-to-day service desk activities and workflows Implement and refine processes to improve service delivery Promote best practices across the support function Address escalated issues and ensure timely resolution What Matters Here Experience managing IT support teams Strong focus on customer satisfaction Ability to drive efficiency and process improvement Clear communication and leadership skills

Job SummaryAs the Service Desk Manager, you will lead our Service Desk team in delivering exceptional customer service. Your role will involve overseeing incident resolution, ensuring compliance with service level agreements, and monitoring team performance to guarantee that client inquiries receive prompt attention. Job ResponsibilitiesOversee the Service Desk operations and manage staff to provide first-level technical support.Respond to support inquiries via phone and email, utilizing remote desktop tools, and, if necessary, assist users at their work locations.Serve as an escalation point for unresolved cases or escalated issues.Embrace a comprehensive customer service approach, promoting a customer-centric ethos to uphold high standards of service for all support queries, in line with service management principles.Communicate with SD managers regarding any significant issues that may impact business operations.Assume overall accountability for incident management and request fulfillment.Encourage team members to take ownership of user problems and adopt a proactive approach to user issues.Ensure all support interactions are documented in the Service Desk logging system.Delegate more complex issues to the appropriate IT Support personnel.Coordinate external technical support when issues cannot be resolved internally at the first level.Conduct Service Quality Assessments and coach team members on effective handling techniques.Provide domain-specific training to new hires.

As a Front Office Duty Manager at Accor Hotels, you will play a vital role in ensuring a seamless and exceptional guest experience. You will oversee the front office operations, manage the front desk team, and ensure that all guest needs are met promptly and efficiently. Your leadership will create a positive and engaging atmosphere for both guests and team members.

Role Overview OKX is hiring an Administrative Manager to lead the Facilities Management team in Singapore. This position plays a key part in keeping office operations running smoothly and supporting employee well-being. Main Responsibilities Direct daily activities of the facilities department to maintain a safe, efficient workplace. Organize and coordinate maintenance, repairs, and upgrades for building systems. Manage relationships with vendors and handle contract negotiations. Create and enforce facility policies and procedures. Requirements Solid organizational skills and experience leading teams. Background in facilities management or a closely related area. Strong written and spoken communication abilities. Skilled at handling several projects at once.

Join Roland Berger as a Senior Consultant/Project Manager for our Japan Desk in Singapore. In this pivotal role, you will lead strategic projects, advise clients on complex business challenges, and foster relationships with key stakeholders to drive impactful results. Your expertise will be instrumental in shaping our clients' futures and enhancing our brand presence in the Japanese market.

Join the Nanyang Institute of Management (NIM), a leading educational institution established in 2001, dedicated to shaping future leaders through a student-centric approach. We are committed to excellence in academic and teaching standards, providing a supportive environment for holistic student development.We are excited to announce an opening for the role of Administrative Manager. This position is ideal for experienced professionals eager to contribute to our mission of educational excellence.The Administrative Manager will manage daily administrative functions and operational support for both NIM and Nanyang Training Services (NTS). This role is pivotal in coordinating training programs, overseeing administrative affairs, and facilitating effective communication with external partners to ensure the seamless delivery of training courses, study tours, and international collaborations.The ideal candidate will demonstrate exceptional organizational and communication skills, capable of multitasking effectively while providing robust operational support to ensure high-quality training program execution.

We are seeking a dedicated and experienced Front Office Night Manager to lead our night team at Accor Hotels in Singapore. In this pivotal role, you will ensure exceptional guest experiences, oversee front office operations during night shifts, and manage a team of front desk staff. Your leadership will be essential in maintaining high service standards and operational efficiency.

About the Internship LVMH Moët Hennessy Louis Vuitton is looking for a Regional Service Desk Intern in Singapore. This role supports IT operations across the Asia-Pacific region. What You Will Do Troubleshoot technical issues for end users Assist with user support requests Contribute to ongoing IT projects Why Join This internship offers practical experience in IT support within the luxury goods sector. Interns will develop technical skills and gain exposure to regional IT operations.

Encora is hiring a Service Desk Engineer in Singapore. This role supports IT operations by handling service requests and troubleshooting technical issues for both hardware and software systems. Role overview This position focuses on installing, configuring, and upgrading computers and applications. Service Desk Engineers play a key part in identifying root causes of technical problems and implementing fixes that improve system reliability. What you will do Respond to service requests related to hardware and software Install, configure, and upgrade IT systems as needed Diagnose issues and deliver lasting solutions Maintain a high standard of customer service for clients Requirements Experience supporting IT systems and troubleshooting technical issues Ability to install and configure hardware and software Strong commitment to customer service

Join our dynamic team at NCS3 as a Helpdesk / Service Desk Engineer. In this pivotal role, you will be the first point of contact for our clients, providing exceptional technical support and troubleshooting assistance. Your expertise will ensure the smooth operation of IT services and contribute to enhancing user satisfaction.As a part of our team, you will engage with users to understand their needs, diagnose issues, and deliver effective solutions. Strong communication skills and a customer-focused approach are essential for success in this role.

Join AvePoint and Secure the Future!AvePoint stands as a global front-runner in data management and governance, serving over 21,000 clients worldwide. Our innovative solutions empower digital workplaces across major platforms such as Microsoft, Google, and Salesforce, and are featured in over 100 cloud marketplaces. Join our community of over 3,500 channel partners, including managed service providers and systems integrators, and explore the possibilities at www.avepoint.com.At AvePoint, we prioritize our people. Our dynamic culture fosters agility, passion, and teamwork, enabling you to influence your career trajectory, make a meaningful impact, and own your professional journey. Discover how you can unlock your potential with us!About the PositionWe are on the lookout for a skilled IT Help Desk Technician to deliver swift and effective technical support for computer systems. The successful candidate will exhibit exceptional technical expertise and possess strong communication skills to diagnose issues and articulate solutions clearly. A customer-focused approach and patience in handling challenging situations are essential.Key Responsibilities1. Technical Support and TroubleshootingAct as the primary point of contact for clients seeking technical support via phone or email.Deliver first-line support to new employees during their onboarding phase.Quickly identify and resolve IT-related issues to minimize disruptions.Conduct remote troubleshooting utilizing diagnostic techniques and strategic questioning.Evaluate the best solutions based on customer-reported issues.Collaborate with the IT support team for escalations and tracking of complex problems.Regularly follow up with clients, updating them on the status of their inquiries.2. Employee OnboardingOversee the IT onboarding process for new hires.Coordinate with HR and departmental managers to organize onboarding sessions.Ensure new hires have the required hardware, software, and access to systems prior to their start date.Conduct introductory IT orientation sessions to familiarize new employees with the company’s technological infrastructure, policies, and procedures.Identify and implement improvements in the onboarding and training programs to enhance efficiency and effectiveness.

Join Our Team as a Project Administrator!We are looking for a dedicated and experienced Project Administrator to support our dynamic project management team at Yorktel-Kinly. This is a full-time position on a 12-month contract, with the potential for extension or permanent placement.In this role, you will play a crucial part in ensuring the successful delivery of projects by coordinating essential administrative tasks, maintaining meticulous project documentation, and fostering seamless communication among stakeholders.About Us:Yorktel-Kinly is a leading global provider of collaboration solutions, systems integration, and managed services. With a focus on transforming workspaces and simplifying complexities, we empower teams to work more efficiently and effectively. Our extensive expertise spans AI-driven room monitoring, round-the-clock support, and a unique enterprise service layer, all designed to enhance agility, efficiency, and precision in our operations.With a presence in 27 offices across 11 countries and a strong workforce of 1,600 professionals, we boast over 900 specialist accreditations and 40 years of industry experience. We are proud to serve 2,500 customers worldwide, delivering scalable, secure, and sustainable solutions.Key Responsibilities:Provide comprehensive administrative support to the Project Management Team.Accurately prepare documents and manage data according to global standards.Collaborate closely with Project Managers to ensure timely and efficient documentation submissions.Review and verify documentation prepared by team members prior to external submission.Track and fulfill client-specific documentation requirements.Assist with procurement activities, including issuing purchase orders based on the latest bill of materials.Monitor hardware procurement status and support asset management efforts.Coordinate logistics arrangements for site activities and other related tasks.

**About the Role**Join our dynamic team at fuku as a Front End Developer specializing in React.js! We are looking for a creative and skilled developer who excels in building seamless web applications using the latest technologies. You will collaborate closely with cross-functional teams to create high-quality solutions and ensure the maintenance of robust and efficient web applications.**Key Responsibilities**- Design, develop, and maintain comprehensive web applications utilizing React.js.- Work alongside product managers, UI/UX designers, and fellow developers to define and implement technical specifications.- Create reusable components and front-end libraries to streamline future development.- Securely and efficiently integrate front-end interfaces with back-end services.- Optimize applications for enhanced performance, scalability, and reliability.- Engage in code reviews, testing, and continuous integration/deployment (CI/CD) practices.- Troubleshoot and resolve issues across the technology stack.- Stay current with emerging technologies and recommend their adoption as appropriate.