About the job
Join our dynamic team as a Service Data Analyst, a thrilling opportunity for a motivated candidate eager to immerse themselves in various facets of the warehousing and logistics sector. This role offers a chance to engage in customer account management while ensuring our data remains accurate and updated. The fast-paced environment demands exceptional attention to detail and quick decision-making.
As part of a newly established team, you will play a vital role in migrating multiple finance and logistics back-office functions from a group firm. This role covers an array of disciplines, starting with data management and sorting, and evolving into a variety of interconnected tasks.
Main Responsibilities:
Data Management:
- Inputting and managing workflow data across multiple systems.
- Gathering and processing customer inputs.
Report and Table Maintenance:
- Ensuring that tables are updated based on business requirements.
- Aligning reports with global reporting standards.
- Maintaining adherence to business rules and coordinating data across tables to prevent discrepancies.
Project Support and Governance:
- Providing advice, training, and assistance with process implementation, querying, and audits.
- Developing and refining functional templates and process documentation.
- Contributing to new projects, migrations, and strategic implementations.
Continuous Improvement:
- Enhancing function effectiveness through the identification of improvement areas and collaboration for problem resolution.
Team Performance:
- Fostering a positive team atmosphere through proactive communication with stakeholders.
- Collaborating closely with the continuous improvement team and team leaders.
- Working in a coordinated fashion with team members to meet process objectives.
- Ensuring daily responsibilities are completed according to the agreed-upon schedule with your supervisor/manager.
