Qualifications
ROLE REQUIREMENTS:Lead the design of intuitive, scalable user experiences across web and digital platforms. Translate complex requirements into clear user journeys, flows, information architecture, and interaction models. Define and evolve experience frameworks and systems that maintain consistency across multiple touchpoints. Apply user-centered design principles, grounding decisions in research, insights, and data. Plan and conduct user research and usability testing, synthesizing findings into actionable design improvements. Collaborate closely with designers, writers, technologists, and product teams to bring concepts to life. Prototype and iterate quickly, refining solutions through testing and feedback. Present work with clarity and confidence, articulating the rationale behind decisions. Contribute to the overall experience vision, ensuring alignment across wider workstreams. QUALITIES AND CHARACTERISTICS:Significant experience in user experience design, ideally within an agency or product environment. A portfolio showcasing thoughtful, well-crafted UX across complex digital products or platforms. Strong understanding of user-centered design, service design, and interaction design principles.
About the job
AKQA, a proud member of WPP, is dedicated to the innovative fusion of art and technology to craft exceptional ideas, products, and services. We specialize in designing digital experiences that are not only functional but also thoughtfully considered, where every interaction has significance and every detail is meticulously crafted.
Our Experience Designers excel in demystifying complexity. They harness human insights, systems thinking, and expert craftsmanship to develop intuitive, aesthetically pleasing experiences that are seamless at every touchpoint.
As a Senior User Experience Designer, you will be instrumental in shaping comprehensive digital experiences, guiding projects from initial concept to final delivery. You will establish the structure, logic, and flow of products and platforms, ensuring they are straightforward, coherent, and meaningful for users.
In this role, you will collaborate within an embedded client team, creating experiences that enhance global platforms and product narratives, while skillfully balancing user needs, business objectives, and technical limitations.
This position is with AKQA, embedded within a client team, and requires onsite collaboration in the client studio three days a week.
This is a fixed-term contract lasting 6–9 months, offered on a hybrid work basis.
About AKQA
AKQA is a leader in digital transformation, committed to creating beautiful and effective digital experiences. As part of WPP, we integrate creativity and technology to deliver exceptional results for our clients.