Senior TechOps Engineer - Payment Gateway

About Us:Paytm is at the forefront of India’s digital payments and financial services sector. Our mission is to enhance the financial landscape for consumers and merchants alike by providing a diverse range of payment solutions. Our services include utility payments, swift money transfers, and a variety of Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag, and Paytm Postpaid - Buy Now, Pay Later options. For merchants, we offer cutting-edge acquiring devices like Sound Boxes, EDC machines, QR codes, and a robust Payment Gateway integrated with multiple financial instruments. To further bolster their business growth, we provide commerce services through advertising and the Paytm Mini app store. Additionally, we facilitate credit services including merchant loans, personal loans, and BNPL options sourced through our financial partners. About the Team:The Paytm Payment Gateway (PG) Tech team operates a highly scalable, secure platform meticulously designed to process millions of transactions seamlessly. We offer an extensive array of payment options including UPI, cards, net banking, and wallets, ensuring customers enjoy a quick and efficient checkout experience. Our tech stack is engineered for high availability, low latency, and robust fraud detection to maintain user trust and security. With state-of-the-art APIs and seamless integration, Paytm PG empowers merchants to tailor their payment processes. We also provide real-time analytics and insights to help businesses optimize their payment strategies. About the Role:We are seeking a Senior TechOps Engineer to join our Payment Gateway (PG) Team. This pivotal role focuses on production/application support and technical operations. As part of this position, you will monitor critical payment systems, manage system stability, and deliver exceptional production support for high-traffic applications. This role demands technical proficiency, rapid troubleshooting skills, and a proactive stance towards system monitoring. As a vital contributor to our system performance, you will ensure a seamless experience for our users, particularly during peak times and critical operations. Availability for off-hours support is essential.Expectations/Requirements:● Production and Application Support:Deliver hands-on production and application support to guarantee smooth, uninterrupted operations of critical payment gateway systems.● Technical Operations and Monitoring:Implement, manage, and optimize system monitoring to ensure reliable system health metrics, track KPIs, and facilitate timely issue identification and resolution.● System Troubleshooting and Debugging:Identify, debug, and resolve technical issues swiftly to maintain system integrity and performance.

About Us:At Paytm, we pride ourselves on being India's premier digital payments and financial services provider. Our mission is to empower consumers and merchants alike with an array of payment solutions. From utility payments to seamless money transfers, we offer a variety of Paytm Payment Instruments (PPI), including Paytm Wallet, Paytm UPI, and Paytm Payments Bank Netbanking. Merchants benefit from our innovative acquiring devices like Sound Box, EDC, QR, and Payment Gateway, allowing them to process payments effortlessly. Our platform also supports credit services such as merchant and personal loans, enhancing business opportunities for our partners. About the Team:The Paytm PG (Payment Gateway) Tech Team is dedicated to delivering a robust, scalable, and secure platform that seamlessly handles millions of transactions for businesses of all sizes. We provide a diverse range of payment options—including UPI, cards, net banking, and wallets—to ensure an efficient checkout experience. Our technology is built for high availability and low latency, equipped with advanced fraud detection capabilities. With state-of-the-art APIs and straightforward integration, we help merchants optimize their payment processes, backed by real-time analytics and insights. About the Role:We are seeking a Senior TechOps Engineer to join our Payment Gateway (PG) Team, focusing on production/application support and technical operations. In this role, you will monitor critical payment systems, manage system stability, and provide exceptional production support for high-traffic applications. Your technical expertise and quick troubleshooting skills will be essential in maintaining system performance, especially during peak operations. Availability for off-hours support is a key requirement. Expectations/Requirements:1. Production and Application Support: Provide hands-on support to ensure the uninterrupted operation of critical payment gateway systems.2. Technical Operations and Monitoring: Implement, manage, and optimize system monitoring to ensure reliable health metrics and timely issue resolution.3. System Troubleshooting: Develop and implement troubleshooting strategies to address and resolve system issues effectively.

Join our dynamic team as a Senior TechOps Engineer and play a pivotal role in ensuring the reliability and performance of our technology operations. You will work closely with various teams to implement and optimize processes, address challenges proactively, and enhance our technical infrastructure.

Role Overview Paytm is looking for a TechOps Engineer to support the technology infrastructure that powers its digital payments platform. This position is based in Noida, Uttar Pradesh. What You Will Do Monitor and maintain the health of core systems to keep services running smoothly. Work with teams across the company to troubleshoot and resolve technical issues as they arise. Apply operational best practices to improve system reliability and performance. Help identify and implement improvements to processes and tools. Collaboration and Impact This role partners with engineers and other stakeholders to uphold high standards for operational excellence. Your work will help ensure customers experience reliable and secure digital payments every day.

About Us:Paytm is at the forefront of digital payments and financial services in India, dedicated to providing a seamless experience for both consumers and merchants. Our platform offers a multitude of payment solutions, including utility bill payments and money transfers. We empower our users to transact through various Paytm Payment Instruments (PPI), such as Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag, and Paytm Postpaid - Buy Now, Pay Later. For merchants, we provide innovative payment solutions like Sound Box, EDC, QR, and Payment Gateway, enabling them to aggregate payments through PPIs and other banking instruments. Additionally, we enhance merchant engagement through commerce services, including advertising and the Paytm Mini App Store. Our offerings extend to credit services like merchant loans, personal loans, and Buy Now, Pay Later (BNPL) options sourced from our financial partners. About the Team:The Paytm PG (Payment Gateway) Tech team is a robust, scalable, and secure platform designed to handle millions of transactions efficiently for businesses of all sizes. It presents a diverse range of payment options, such as UPI, cards, net banking, and wallets, ensuring a streamlined and rapid checkout experience for customers. Our tech stack is built for high availability, low latency, and advanced fraud detection capabilities to maintain trust and security. With state-of-the-art APIs and straightforward integration, Paytm PG empowers merchants to tailor and enhance their payment processes, while providing real-time analytics and insights to optimize payment strategies. About the Role:As a Senior DevOps Engineer, you will be the cornerstone and mentor for our engineering team. You will take ownership of and be accountable for the Cloud and DevOps architecture that aligns with our product's functional and strategic objectives.

About UsPaytm is at the forefront of India's digital payment and financial services space, committed to enhancing the consumer and merchant experience through a diverse range of payment solutions. We empower consumers with services such as utility payments and seamless money transfers, while enabling payments via various Paytm Payment Instruments (PPI) including Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag, and Paytm Postpaid - Buy Now, Pay Later. For our merchants, we provide innovative acquiring devices such as Sound Box, EDC, QR codes, and Payment Gateway solutions, integrating payment aggregation through both PPI and traditional banking instruments. Furthermore, to elevate merchant success, we offer commerce services encompassing advertising and the Paytm Mini App Store. Our extensive platform also facilitates credit services including merchant loans, personal loans, and Buy Now Pay Later options, in collaboration with our financial partners. About the TeamThe Central Data Platform Team is pivotal in managing a spectrum of data-related functions, including data governance, quality assurance, and strategic data management across various business segments. Leveraging data analytics and business intelligence, we empower teams to extract meaningful insights from data. Our responsibilities encompass the governance and utilization of data organization-wide, while also supporting analytics and reporting on products, customers, operations, and market dynamics. We manage in-house data stream analytics, catering to millions of users and billions of events across all Paytm verticals. Our mission is to align business strategies with data-driven insights, solving complex challenges and building machine learning products to maximize data value. About the RoleThe ideal candidate will collaborate closely with Architecture governance, DevOps, and Engineering teams to establish a robust CI/CD pipeline. A hands-on approach is essential for implementing modifications to the pipeline and managing its operational aspects effectively.

Join Paytm as a Senior Product Manager in the Payments division, where you will lead the development of innovative payment solutions that enhance user experience and drive business growth. You will collaborate with cross-functional teams to define product vision, strategy, and roadmap while ensuring alignment with market needs.

Job OverviewWe are on the lookout for a passionate and innovative Product Manager to spearhead the Payment Links and Payment Pages product area at Paytm. This pivotal role will greatly influence the direction of our payment solutions and foster innovation in how businesses manage payment collections. The ideal candidate will possess a profound knowledge of the payments industry, exceptional analytical capabilities, and the ability to engage collaboratively across departments to introduce impactful products to the market.Key Responsibilities1. Develop and implement the product strategy and roadmap for Payment Links and Payment Pages, ensuring alignment with overarching business goals.2. Perform comprehensive market research and competitive analysis to uncover opportunities and guide product decisions.3. Collect and prioritize product requirements, collaborating closely with engineering, design, and other key stakeholders.4. Oversee the product lifecycle from ideation to launch, guaranteeing timely delivery and superior quality.5. Track and evaluate product performance, pinpointing areas for enhancement and optimization.6. Create and maintain detailed product documentation, including user stories, specifications, and release notes.7. Partner with marketing and sales teams to formulate go-to-market strategies and facilitate product launches.8. Engage with customers and partners to collect feedback and comprehend their needs.Qualifications1. Minimum of 2 years of experience in the payments sector, ideally in product management.2. In-depth understanding of payment technologies and the overall payment ecosystem.3. Experience in roles such as software development, QA, analytics, or program management within the payments domain is a plus.4. Strong analytical and problem-solving skills.5. Excellent communication and interpersonal abilities.6. Proven ability to thrive in a fast-paced, collaborative environment.Preferred Qualifications1. Familiarity with payment gateways and APIs.2. Understanding of digital payment systems.3. Experience in product management.Company CultureAt Paytm, we are dedicated to cultivating an inclusive and vibrant workplace. We cherish innovation, teamwork, and a customer-focused approach. We provide avenues for professional advancement and empower our employees to make a significant impact.

About Us: Paytm, a flagship of One97 Communications Limited, stands as India's foremost financial services provider, delivering a comprehensive suite of payment and financial solutions to consumers, offline merchants, and online platforms. Our mission is to integrate half a billion Indians into the mainstream economy through innovative payments, commerce, banking, investments, and holistic financial services.We are seeking a dynamic and detail-oriented Deputy Manager / Manager for Payment Routing & Optimization to enhance our Payments Operations team. In this pivotal role, you will oversee and refine transaction routing across diverse payment methods, including Cards and UPI, while collaborating with multiple acquiring partners. Your contributions will be essential in boosting transaction success rates, minimizing costs, and ensuring top-tier service levels for our merchants.Key Responsibilities:• Routing Strategy & Execution: Design and implement strategic routing frameworks for Cards, UPI, and other payment instruments across various acquiring banks and payment partners.• Optimization: Regularly assess success rates and transaction costs to pinpoint areas for improvement and adjust routing pathways as necessary.• Data-Driven Decision Making: Scrutinize payment flow data, discern trends and performance patterns across different acquirers, and leverage insights to refine routing rules and configurations.• Acquirer Management: Foster close cooperation with acquiring banks and PSPs to grasp their capabilities, maintenance schedules, fee structures, and technical updates.• Monitoring & Alerts: Oversee and take corrective measures as needed.• Collaboration: Partner with Business, Product, and Operations teams to implement routing logic and swiftly resolve issues.

About Us:Paytm stands as India's premier mobile payments and financial services platform, leading the charge in the mobile QR payments revolution. Our technology empowers small businesses by enhancing their payment and commerce capabilities. At Paytm, our mission is to integrate half a billion Indians into the mainstream economy through innovative technology.About the Role:We are seeking a skilled Senior Software Engineer proficient in Android native application development, particularly using Kotlin, RXJava, Coroutines, and Dagger. This role involves developing an Android application tailored for Android POS devices.Key Responsibilities:- Design and implement features for the Android application based on specifications from Product and Design teams.- Conduct unit tests for all features to ensure quality and performance.- Collaborate closely with Backend, Design, and Product Management teams to refine feature specifications.- Engage with cross-functional teams to define, design, and launch new features.- Ensure code robustness through comprehensive testing, including edge cases and usability assessments.- Address bugs and enhance application performance continuously.- Stay updated with emerging technologies to boost development effectiveness.Desired Skills:- 3 to 6 years of experience in Android application development.- Strong knowledge of Kotlin & Java, Dagger 2, MVVM architecture, LiveData, data binding, RxJava2, Room DB, and Coroutines.- Solid understanding of Android application architecture and design principles.- Proficiency in memory management, network interactions, debugging, concurrency, and multi-threading in Android.- Familiarity with the full application development lifecycle, including continuous integration, testing, and app distribution.- Proficient in both Kotlin and Java languages.- Strong background in Data Structures, algorithms, and Object-Oriented Programming concepts.

Join Paytm as a Growth Manager in the dynamic Recharges & Bill Payments sector, where you will play a pivotal role in driving growth strategies and enhancing customer engagement. In this exciting position, you will be responsible for analyzing market trends, identifying new opportunities, and implementing innovative solutions to boost revenue.

About Us: Paytm is India's premier digital payments and financial services organization, dedicated to enhancing the user experience for consumers and merchants. Our platform supports a wide array of payment solutions, from utility payments to money transfers. Consumers can utilize Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Netbanking, along with options like Paytm FASTag and Paytm Postpaid for seamless transactions. For merchants, we provide advanced acquiring devices including Soundbox, EDC, QR codes, and a robust Payment Gateway that integrates various payment methods. To elevate merchant success, we also offer commerce solutions through advertising and the Paytm Mini app store, alongside credit services like merchant loans and personal loans sourced from our financial partners. About the Team: The Paytm payment gateway empowers countless online merchants to deliver a world-class, frictionless payment experience. Our presence spans across both large enterprises and emerging startups, including renowned unicorns. We aim to redefine payments as not just a transactional tool but as a catalyst for revenue and user growth for our merchants. Our Online Payment Gateway operates as Paytm’s B2B business, regulated by the RBI, ensuring that only authorized entities engage in Payment Aggregator Payment Gateway (PA PG) activities. About the Role: We are seeking a proactive individual capable of collaborating with Architecture Governance, DevOps, and Engineering teams to establish and enhance the CI/CD pipeline. The ideal candidate will be hands-on in implementing changes and managing the operational aspects of the pipeline effectively.

Join Paytm as a Growth Management Manager, where you will play a pivotal role in optimizing our recharge and bill payment processes. You will lead initiatives to enhance customer experience and drive growth in these critical areas. Your strategic insights will be essential in shaping our approach to managing financial transactions effectively.

Title: Key Account Management (KAM) Sales About Us:Paytm, a frontrunner in India's digital payments and financial services landscape, is dedicated to bridging consumers and merchants on its platform through a diverse range of payment solutions. We empower consumers with services like utility payments and money transfers while enabling them to transact using Paytm Payment Instruments (PPI), including Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag, and Paytm Postpaid - Buy Now, Pay Later. For merchants, we provide state-of-the-art acquiring devices such as Soundbox, EDC, QR codes, and a Payment Gateway, facilitating payment aggregation through PPI and various banking instruments. To boost merchant growth, we also offer commerce services through advertising and the Paytm Mini App Store. Our platform further extends into credit services, including merchant loans, personal loans, and BNPL options sourced through our financial partners. About the Team:The Paytm Payment Gateway empowers thousands of online merchants to deliver a seamless payment experience for their customers. Our presence spans large enterprises and innovative startups, including renowned unicorns. We aim to transcend payments from being mere transactional tools to drivers of revenue and user growth for our merchants. Our Online Payment Gateway operates as Paytm’s B2B business, regulated by the RBI, allowing only authorized entities to engage in Payment Aggregator Payment Gateway (PA PG) operations. This team is tasked with enhancing the penetration of Paytm's PA PG services among Indian merchants, designing disbursal solutions for large and mid-sized corporates, and providing tax-saving solutions for the employees of top corporations. About the Role:We are seeking candidates for the KAM Sales role to manage our existing customer portfolio. This position necessitates driving growth within the current business, nurturing client relationships through regular interactions, and successfully cross-selling additional products. The focus will be on achieving revenue targets and enhancing business revenues by acquiring new merchants and expanding services to existing ones. Expectations/Requirements: 1. Acquire new merchants for corporate payments.2. Achieve growth and meet sales targets through effective management of the sales team.3. Develop and execute a strategic business plan that broadens the company's customer base and solidifies its market presence.4. Oversee recruiting, objective setting, coaching, and performance monitoring of sales representatives.5. Cultivate and sustain strong, long-lasting relationships with clients.

Title: Key Account Management Sales About Us:Paytm is India’s premier digital payments and financial services platform, dedicated to enhancing the payment experience for both consumers and merchants. We empower users to complete utility payments and money transfers seamlessly while offering various payment options such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Netbanking. For merchants, we provide advanced acquiring solutions including Soundbox, EDC, QR codes, and Payment Gateway services. Our comprehensive approach extends beyond simple transactions; we also facilitate commerce services through advertising and the Paytm Mini app store. Additionally, we offer credit solutions like merchant loans and personal loans in partnership with our financial allies. About the Team:The Paytm payment gateway serves thousands of online merchants, delivering a world-class, seamless payment experience. Our reach spans large enterprises and startups, including well-known unicorns. Our goal is to transform payments from a mere facilitation tool into a powerful revenue driver for our merchants. The Business Payments team designs disbursal solutions tailored for large and mid-sized corporations, enhancing their vendor/customer/channel partner interactions and contributing to tax-saving initiatives for employees of leading corporates. About the Role:We are seeking dynamic candidates for the Key Account Management (KAM) profile to oversee our existing customer portfolio. This role entails fostering business growth, maintaining robust client relationships through regular interactions, and cross-selling complementary products. The focus will also be on achieving revenue targets and driving business expansion with both existing and new merchants. Expectations / Requirements:1. Drive the acquisition of new merchants for corporate payments.2. Achieve growth and meet sales targets by effectively managing the sales team.3. Develop and execute strategic business plans to expand the company's customer base and ensure a strong market presence.4. Oversee recruitment, set objectives, coach, and monitor the performance of sales representatives.5. Cultivate and promote strong, enduring customer relationships by collaborating with various stakeholders.

Join Paytm Payments as an Assistant Manager in the Legal Contracts department, where you will play a critical role in managing and overseeing legal agreements. This position is ideal for individuals looking to advance their career in a fast-paced and dynamic environment.

Join Bold as we seek an experienced Engineer/Senior Engineer to take charge of our production Machine Learning (ML) environments and MLOps infrastructure within our infrastructure and data science teams. You will manage daily operations, respond to ad-hoc requests, and collaborate on cross-team projects. Your expertise will help architect robust and scalable MLOps pipelines utilizing AWS services such as SageMaker, EMR, and OpenSearch.ABOUT THIS TEAMThe Infrastructure team at Bold provides essential services including automation, observability, cloud/server/network architectures, CI/CD, infrastructure as code, database administration, incident management, vendor management, security and compliance, and continuous skill development. These services enhance efficiency, minimize errors, and ensure rapid and reliable application releases while upholding security and compliance. Our TechOps team empowers various teams to monitor applications and infrastructure, build resilient systems, resolve IT service issues, manage vendor relationships, and ensure robust cloud security. Additionally, we prioritize continuous learning and the adoption of cutting-edge technologies to deliver outstanding value to the organization.WHAT YOU’LL DODesign and implement microservices within advanced DevOps pipelines, collaborating with data science and ML teams to optimize model serving on Kubernetes platforms utilizing service mesh.Create comprehensive observability frameworks to reduce Mean Time to Recovery (MTTR) and ensure 24/7 platform reliability.Develop secure, automated CI/CD workflows featuring governance and compliance controls.Lead 24/7 on-call engineering efforts alongside CDN & security hardening, focusing on cost optimization for IaaS & PaaS in the cloud.Oversee infrastructure operations, managing production deployments and hybrid cloud environments.Foster cross-functional collaboration with development, QA, operations, and data teams across global time zones to scale OpenSearch/EMR platforms and enhance platform operations.

About Ouro:Ouro is a pioneering, globally integrated financial services and technology firm committed to delivering innovative financial empowerment solutions to consumers around the globe. Our extensive range of financial products and services includes prepaid and debit solutions, cross-border payments, and loyalty programs tailored for both individual consumers and enterprise partners.Our flagship product, Netspend, offers secure and convenient prepaid and debit account solutions that connect customers to global payment networks, enabling them to effectively manage their finances and make everyday purchases. With a vast retail network across the U.S., our customers can purchase and reload Netspend products at over 130,000 locations.Since our inception in 1999 by industry innovators, Ouro has successfully processed billions of dollars in transactions and served millions of satisfied customers worldwide. Our headquarters is located in Austin, Texas, with a diverse team of employees spread across the globe.Position OverviewAs a Senior Network Engineer at Ouro, you will take charge of the architecture, deployment, and optimization of our robust, high-availability network infrastructure across data centers and AWS cloud environments. This role demands an expert-level understanding of complex enterprise routing and switching, as well as the design and maintenance of enterprise wireless infrastructure (Cisco Meraki), configuration of enterprise-grade firewalls (such as Palo Alto), and integration of hybrid cloud solutions. You will play a crucial role in aligning high-level business objectives with technical execution, ensuring our network is cost-efficient, secure by design, and resilient against disruptions.

About Us -Paytm is at the forefront of India's mobile payments and financial services landscape. As the pioneer of mobile QR payments in India, we develop innovative technologies that empower small businesses to thrive in the digital commerce space. Our mission is to integrate half a billion individuals into the mainstream economy through technology.About the RoleWe are seeking a dynamic and strategically oriented Senior Manager to oversee the merchant operations within our Payment Acquiring & Cross-Border (PACB) division. This pivotal leadership position entails full ownership of the merchant lifecycle — from acquisition and onboarding to compliance, activation, and continuous account management.The successful candidate will be a seasoned payments expert, adept in the intricacies of large-scale merchant onboarding, with a robust understanding of regulatory and compliance frameworks. You will play a crucial role in fortifying the operational backbone of the PACB business, collaborating closely with Sales, Product, Compliance, and Banking teams to ensure a seamless, compliant, and impactful merchant experience.Key Responsibilities:Merchant Lifecycle & Onboarding OperationsLead the entire merchant lifecycle process — from application, due diligence, and KYC/KYB processing to activation, configuration, and ongoing account management.Guarantee accuracy, completeness, and timeliness throughout all stages of merchant onboarding, upholding the highest standards of compliance and quality control.Design and oversee onboarding workflows tailored to merchant tiers and channels, adapting processes to manage varying risk profiles, business models, and payment corridors.Serve as the senior escalation point for complex merchant cases, disputes, and onboarding exceptions requiring cross-functional resolutions.Compliance and Operational AdherenceEnsure that all merchant onboarding and lifecycle operations strictly adhere to KYC/KYB frameworks, RBI guidelines, FEMA regulations, and relevant cross-border compliance standards.