companyPaytm Payments logo

Senior TechOps Engineer - Payment Gateway Team

Paytm PaymentsNoida, Uttar Pradesh
On-site Full-time

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Experience Level

Senior

Qualifications

• Proven experience in tech operations and application support within a high-traffic environment.• Strong understanding of payment systems and financial technology.• Proficient in troubleshooting and debugging complex systems.• Familiarity with monitoring tools and performance metrics.• Excellent communication and problem-solving skills.• Ability to work independently and in a team environment.

About the job

About Us:

Paytm is at the forefront of India’s digital payments and financial services sector. Our mission is to enhance the financial landscape for consumers and merchants alike by providing a diverse range of payment solutions. Our services include utility payments, swift money transfers, and a variety of Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag, and Paytm Postpaid - Buy Now, Pay Later options. For merchants, we offer cutting-edge acquiring devices like Sound Boxes, EDC machines, QR codes, and a robust Payment Gateway integrated with multiple financial instruments. To further bolster their business growth, we provide commerce services through advertising and the Paytm Mini app store. Additionally, we facilitate credit services including merchant loans, personal loans, and BNPL options sourced through our financial partners.
 
About the Team:

The Paytm Payment Gateway (PG) Tech team operates a highly scalable, secure platform meticulously designed to process millions of transactions seamlessly. We offer an extensive array of payment options including UPI, cards, net banking, and wallets, ensuring customers enjoy a quick and efficient checkout experience. Our tech stack is engineered for high availability, low latency, and robust fraud detection to maintain user trust and security. With state-of-the-art APIs and seamless integration, Paytm PG empowers merchants to tailor their payment processes. We also provide real-time analytics and insights to help businesses optimize their payment strategies.
 
About the Role:

We are seeking a Senior TechOps Engineer to join our Payment Gateway (PG) Team. This pivotal role focuses on production/application support and technical operations. As part of this position, you will monitor critical payment systems, manage system stability, and deliver exceptional production support for high-traffic applications. This role demands technical proficiency, rapid troubleshooting skills, and a proactive stance towards system monitoring. As a vital contributor to our system performance, you will ensure a seamless experience for our users, particularly during peak times and critical operations. Availability for off-hours support is essential.

Expectations/Requirements:

● Production and Application Support:
Deliver hands-on production and application support to guarantee smooth, uninterrupted operations of critical payment gateway systems.
● Technical Operations and Monitoring:
Implement, manage, and optimize system monitoring to ensure reliable system health metrics, track KPIs, and facilitate timely issue identification and resolution.
● System Troubleshooting and Debugging:
Identify, debug, and resolve technical issues swiftly to maintain system integrity and performance.

About Paytm Payments

Paytm is one of India's foremost digital payment and financial services companies, dedicated to transforming the payment ecosystem for consumers and merchants. Our diverse product offerings cater to a wide audience, making financial transactions seamless and secure.

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