Senior Technical Support Engineer

Join Sentry as an Engineering Manager for Issue WorkflowAre you passionate about enhancing the developer experience? At Sentry, we are dedicated to helping developers create high-quality software more efficiently. With over $217 million in funding and a user base exceeding 100,000 organizations, including industry giants like Disney, Microsoft, and Atlassian, we are at the forefront of performance and error monitoring solutions.Our hybrid work model fosters collaboration, with designated in-office days on Mondays, Tuesdays, and Thursdays. If you are eager to build innovative software monitoring tools that improve the digital landscape, we want you on our team.Your Impact in This RoleAs an Engineering Manager, you will guide a talented team responsible for our most utilized product features: issue details, issue search, and alerts. Your leadership will play a pivotal role in shaping the core experience that millions of developers rely on to debug and deploy confidently.Key ResponsibilitiesLead and nurture a team of engineers dedicated to Sentry's highest-trafficked product surfaces.Provide technical and product insights, actively participating in code reviews and architectural discussions.Set team objectives, eliminate obstacles, and mediate conflicts effectively.Engage with Sentry's customers to gain insights into their product usage and identify pain points.Establish clear goals, delegate tasks efficiently, and ensure timely project execution.Why You’ll Enjoy Working HereYou are a product-focused leader who prioritizes developer experience.You thrive in a collaborative environment where your contributions directly impact product quality.You are excited to mentor and grow your team, fostering a culture of continuous improvement.

Join Adyen as an Engineering Manager in our Issuing division, where you will lead a talented team dedicated to developing innovative payment solutions. This role offers a unique opportunity to influence the direction of our technology and drive impactful projects within a fast-paced environment.

Join Airwallex as an Associate in Issuing Risk OperationsAt Airwallex, we are revolutionizing the way global businesses manage their payments and finances. Our cutting-edge platform, built on advanced proprietary technology, supports over 200,000 enterprises around the world, including renowned names like Brex, Rippling, Navan, Qantas, and SHEIN. With our fully integrated solutions, we empower businesses to manage everything from accounts and payments to treasury and spend management on a global scale.Founded in Melbourne and now boasting a diverse team of over 2,000 industry leaders across 26 international offices, Airwallex is valued at an impressive US$8 billion. Our esteemed investors, including T. Rowe Price, Visa, and Mastercard, trust us to shape the future of global banking. Ready to take on a career-defining challenge? Join us and make an impact.

About SentryAt Sentry, we are passionate about transforming the world of software development. Our mission is to empower developers to create exceptional software swiftly, allowing us to fully embrace the technological landscape.With over $217 million in funding and a community of more than 100,000 organizations, we are dedicated to building innovative performance and error monitoring tools. Esteemed companies like Disney, Microsoft, and Atlassian rely on us to minimize downtime and focus on product development.Sentry promotes a hybrid work culture across our global offices, designating Mondays, Tuesdays, and Thursdays as in-office days to foster collaboration. If you are eager to create solutions that enhance digital experiences, join us in developing the next generation of software monitoring tools.

About AirwallexAirwallex is a pioneering unified payments and financial platform designed specifically for global enterprises. Leveraging our proprietary infrastructure and advanced software, we proudly support over 200,000 businesses worldwide, including renowned names like Brex, Rippling, Navan, Qantas, and SHEIN, by providing seamless solutions for managing business accounts, payments, spend management, treasury services, and embedded finance at a global scale.Founded in Melbourne, our team consists of more than 2,000 of the brightest minds in technology, distributed across 26 offices globally. With a valuation of US$8 billion and backing from prestigious investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of revolutionizing the global payments and financial landscape. If you are ready to embark on the most ambitious journey of your career, we invite you to join us.Attributes We ValueWe seek passionate builders who possess founder-like energy and are eager to make a real impact while experiencing accelerated growth and genuine ownership. You will bring a wealth of relevant expertise and insightful thinking, driven by our mission and operating principles. You act swiftly with sound judgment, explore deeply with curiosity, and make decisions based on fundamental principles, balancing speed with thoroughness.As a humble and collaborative team player, you turn innovative ideas into tangible products, executing tasks from inception to completion. You harness AI to enhance efficiency and expedite problem-solving. Here, you will confront complex, high-impact challenges alongside exceptional colleagues and develop your career as we shape the future of global banking. If this resonates with you, let's build what lies ahead together.This role is based in Singapore, with opportunities for relocation to work within a rapidly growing, globally connected tech ecosystem.Role SummaryWe are seeking a technical, execution-focused individual to spearhead the global expansion of our Issuing Product. In this role, you will serve as the pivotal link between our external partners (including networks, banks, and vendors) and our internal Solution Engineering (SE) and Product teams. You will be accountable for the technical success of our regional growth and play a critical role in developing products that enable our infrastructure to scale effectively.

At Crusoe, we are dedicated to accelerating the abundance of energy and intelligence. Our innovative solutions are designed to empower a world where ambitious AI creations thrive, seamlessly merging scale, speed, and sustainability.Join us in the AI revolution by leveraging sustainable technology at Crusoe. Here, you will spearhead significant innovations, make a real difference, and collaborate with a team that is leading the charge in responsible and transformative cloud infrastructure.About This Role:We seek a dynamic Engineering Manager to guide our Managed Services and Production Engineering team. In this role, you will balance your efforts between enhancing reliability and managing a team of Site Reliability Engineers (SREs) focused on Crusoe's AI-managed and service offerings. You will take responsibility for the production health of services provided to enterprise clients, including Managed Kubernetes, Managed Inference, and AutoClusters, while collaborating closely with embedded engineering teams to elevate operational excellence, automation, and customer satisfaction.What You'll Be Working On:Leading and developing a team of SREs within Crusoe's Managed AI and Managed Services sectors, establishing technical direction and nurturing a culture of ownership and continuous enhancement.Contributing as an individual contributor—reviewing code, creating tools, and promoting automation to minimize manual work and increase the reliability and scalability of managed services.Taking charge of SLA/SLO performance, incident response, and on-call health for managed services; conducting blameless post-mortems and driving systemic remediation efforts.Collaborating with product and platform engineering teams to influence infrastructure design, observability strategies, and operational readiness for both new and existing managed services.Establishing and monitoring reliability, performance, and operational maturity metrics across the team; converting data into prioritized roadmap investments.Acting as a technical escalation point for high-severity production incidents impacting enterprise customers, and coordinating with Cloud Support and Customer Success teams to ensure effective resolution and communication.What You'll Bring to the Team:Over 5 years of experience in software or infrastructure engineering, with a minimum of 1–2 years in an engineering management or technical lead position.Proven track record in leading teams and driving technical initiatives.

Join Lever as a Senior Engineering Manager, where you'll lead a dedicated team that plays a critical role in maintaining our platform APIs. Your expertise will guide the development of essential services, including user management, authentication, and payment gateways, while fostering a collaborative team environment.We are passionate about building the future of hiring software, which is trusted by industry leaders such as Netflix, Yelp, Cirque du Soleil, Shopify, and Spotify. As a part of our team, you will contribute to a culture that values innovation and growth, and be recognized in a company that has been honored as a top workplace in San Francisco and the broader United States.

Join Verse Medical as an Engineering Manager and lead a talented team of engineers in developing innovative healthcare solutions. In this pivotal role, you will drive engineering excellence, oversee project timelines, and collaborate with cross-functional teams to deliver high-quality products that enhance patient care.

We are seeking a talented and driven Engineering Manager to lead our dynamic engineering team at speak. In this pivotal role, you will be responsible for overseeing the development and implementation of innovative engineering solutions. You will work closely with cross-functional teams to ensure projects are delivered on time and meet the highest quality standards. If you are passionate about technology and have a proven track record of managing engineering teams, we would love to hear from you!

About MeshAt Mesh, we empower consumers to transact seamlessly using any asset. In a world where trillions of dollars in tokenized assets exist yet remain underutilized for daily transactions, Mesh is revolutionizing the landscape by making crypto payments reliable, practical, and widely accepted. Our robust orchestration engine, paired with an intuitive consumer app, unlocks liquidity globally. Supported by eminent investors such as PayPal Ventures, Paradigm, and Galaxy Ventures, we are crafting the backbone for the next phase of the global economy. Join our mission!OverviewAs an Engineering Manager, you will spearhead a global team of skilled engineers dedicated to the development and delivery of our innovative products. You will champion best engineering practices, cultivate a culture of continuous innovation, and instill a strong sense of accountability within your team. Your leadership will be crucial to scaling our high-performance team while successfully navigating the challenges of a dynamic startup environment.

Graphite builds tools for modern software engineering teams. Our focus: consumer-grade products that help engineers move faster and deliver strong results. What We Build Graphite offers code review solutions tailored for agile teams. The platform streamlines writing and reviewing small pull requests, so engineers stay unblocked and ship work quickly. Individual users can adopt Graphite without forcing their colleagues to change tools, thanks to seamless code and review syncing. Our inspiration comes from internal tools like Phabricator (Facebook) and Critique (Google), which enable small, incremental changes to move through review and deployment smoothly. The long-term goal: help fast-moving teams reach their targets with better workflows and products. Who We Are Graphite is working to redefine code review and influence the future of high-quality software development. Collaboration drives our approach to building and operating. We value craftsmanship, scientific thinking, and disciplined ambition. Team members are expected to take ownership, both in their work and through equity. Outside the office, you might find us making espresso, playing music, or practicing yoga. Each person brings something unique. About the Role The Engineering Manager at Graphite balances hands-on coding, team leadership, and technical direction. This role leads projects with clarity and care, supports team growth, and sets a strong example in both engineering and management. Key Responsibilities Manage and develop engineering teams while staying engaged with the codebase. Bring a strong technical background: skilled in coding, code review, and designing scalable systems. Provide clarity and alignment on complex technical decisions and challenges. Lead with empathy, foster team growth, and advocate for software engineering best practices. Location This role is based in San Francisco.

Are you ready to lead a talented team of software engineers in a dynamic environment? As the Software Engineering Manager at Amplitude, you will play a pivotal role in shaping our technology and guiding our team to deliver exceptional software solutions. You will be responsible for overseeing multiple projects, ensuring technical excellence, and fostering a culture of innovation and collaboration.

Why Join UsAt Brex, we are revolutionizing the way companies manage their spending with our AI-powered spend platform. Our solutions, including integrated corporate cards, banking services, and global payment options, empower businesses of all sizes—from startups to Fortune 500 companies—to control their spending effectively while reducing costs and enhancing operational efficiency.Joining Brex means pushing boundaries, challenging the norm, and collaborating with some of the industry's brightest minds. We value diversity and inclusivity in our team culture, ensuring that every employee has the tools and support they need to achieve their career aspirations.Engineering FocusOur engineering teams at Brex are dedicated to creating scalable and efficient systems. We specialize in Software, Data, Security, and IT, operating independently while fostering deep collaboration. We tackle complex technical challenges and strive for excellence in every project, from architecture to deployment, making engineering a true craft.Your RoleAs the Engineering Manager for our Go-To-Market Engineering team, you will lead efforts to enhance our growth strategy across Marketing, Sales, and self-service channels. You will focus on developing and optimizing our marketing website (Brex.com), GTM applications, and AI-driven systems designed to increase efficiency, lower customer acquisition costs, and elevate sales and marketing effectiveness.Work EnvironmentThis position is based in our San Francisco office, which operates in a hybrid model that combines the dynamic atmosphere of in-office work with the flexibility of remote options. We require a minimum of two coordinated office days per week (Wednesday and Thursday), increasing to three days starting February 2, 2026. Additionally, you will enjoy up to four weeks of fully remote work each year!

Join Bugcrowd, a pioneer in crowdsourced security, committed to empowering organizations since 2012. Our innovative platform combines the expertise of elite hackers with cutting-edge AI technology, enabling businesses to proactively combat threats and safeguard their digital assets. With our patented Security Knowledge Platform™ and CrowdMatch™ technology, we provide unparalleled scalability and adaptability in addressing evolving security challenges. Discover how our diverse network of hackers can uncover vulnerabilities and help you stay ahead of cyber threats at www.bugcrowd.com.Job SummaryWe are on the lookout for a dynamic Software Engineering Manager to spearhead our Identity and Access Management (IAM) team. This pivotal role will involve leading the design, development, and management of secure, scalable authentication and identity services that are foundational to our product offerings. The ideal candidate will possess a robust technical background in contemporary identity standards and a successful history of mentoring high-performing engineering teams.

Founded in 2007, Airbnb has evolved from a simple idea of welcoming guests into a home to a global community of over 5 million hosts. With more than 2 billion guest arrivals across nearly every country, we provide unique stays and experiences that foster authentic connections between guests and communities.Join Our Community:The Online Data organization at Airbnb is dedicated to enhancing customer experiences through real-time data insights. We enable our builders to craft exceptional experiences by providing user-friendly data interfaces and tools, eliminating the need for database expertise.Your Impact:As the Engineering Manager for the Control Plane team within the Distributed Transactional Database organization, you will lead a diverse group of talented software engineers. Your mission will be to develop robust and automated software solutions for database operations, ensuring seamless integration of our open-source database with Airbnb’s Compute, Networking, and Security infrastructures.Here are some key control plane services your team will manage:Orchestration logic to oversee the lifecycle of database storage, compute, and metadata management nodes. (Blog link)An operator that automates cluster provisioning, operations, and restoration.Configuration management that identifies and rectifies unexpected configuration drifts.Open-source Developer Experience: Streamlining the development and testing processes for open-source projects including image building, CICD, and performance certification.

ditto is hiring an Engineering Manager to lead the Platform team. This remote role is available to candidates based in Atlanta, Austin, San Francisco, or Seattle. The Platform team focuses on building and integrating solutions that support both user experience and the company’s operational needs. Role overview The Engineering Manager will oversee a group of engineers dedicated to platform systems. This position involves guiding the team’s technical direction and ensuring that platform solutions are both scalable and reliable. What you will do Lead and mentor engineers working on platform systems Guide the development of scalable, reliable solutions Work closely with cross-functional teams to align on project goals and deliverables Encourage continuous improvement and technical excellence within the team Ensure platform integrations operate smoothly and support business objectives Requirements Experience managing engineering teams Strong background in building scalable systems Skilled in project management and working across teams Comfortable working remotely and leading distributed teams Proven commitment to team growth and maintaining high standards

Binti is a pioneering software company dedicated to transforming social services for state and county government agencies. Our journey began in child welfare, driven by the mission to ensure that every child has a safe, loving, and stable family environment. To date, we have successfully facilitated the approval of over 100,000 families for foster care or adoption and have become a vital support system for more than 49% of the nation’s child welfare initiatives. As we expand our product line, we are committed to addressing the root causes of family separation and are now innovating across various sectors of social services.Located in the heart of San Francisco, Binti is a for-profit, mission-driven organization backed by prominent investors, including Founders Fund, First Round Capital, and Kapor Capital. With a rapidly growing team of approximately 90 members, we prioritize creating an inclusive workplace where everyone can contribute their authentic selves. Our ambitious vision is to fundamentally rewire government systems to enhance opportunities for individuals globally, and we seek passionate, empathetic, high-performing, and humble team players to join us on this transformative journey.Position SummaryAs the Engineering Manager at Binti, you will guide a talented engineering team, cultivating an environment of innovation, teamwork, and excellence. You will establish clear, aspirational goals, develop team-wide processes for operational efficiency, and mentor your team towards achieving outstanding results. The ideal candidate will possess extensive experience in SaaS product development, demonstrate strong technical leadership skills, and exhibit a commitment to leveraging technology for societal benefit.Core ResponsibilitiesTeam Leadership: Inspire and mentor a group of adept engineers, promoting a culture centered on continuous learning, collaboration, accountability, and exceptional performance.Strategic Planning: Partner with cross-functional teams to define and implement the technical roadmap, ensuring alignment with Binti’s mission and business objectives.Product Development: Manage the complete development cycle, guaranteeing the delivery of high-quality, user-centric software that meets the unique needs within the child welfare sector.Innovation: Stay informed about emerging technologies and industry best practices to drive engineering innovation, contributing to the long-term scalability and success of Binti’s platform.Collaboration: Collaborate closely with product managers and other stakeholders to ensure cohesive project execution and delivery.

At Mercury, every new business that applies is like a shining star in the vast night sky. Each application, unique in its own right, contributes to a larger constellation of data trails from partners, filings, founders, and financial histories. Our Risk product engineering teams play a vital role in guiding thousands of business applications through our systems. The challenge lies in maintaining speed without sacrificing safety. Each day, our work empowers founders to open their first account, launch innovative ideas, and propel their growth forward like rocketships. Our mission is to create intelligent, automated systems and operational tools that enable this process—where machine learning, AI, and human insight work in harmony to shape the future of business banking. We leverage intelligence to identify risks early, make confident real-time decisions, and provide instantaneous, satisfying account approvals that match the pace of the builders we support. When executed flawlessly, our onboarding process feels seamless and effortless, powered by a universe of data, precision, and care. We are seeking a Senior Engineering Manager to lead the teams responsible for developing the systems and tools that facilitate this journey—from application approvals to enhanced due diligence—ensuring that every business that partners with Mercury is safe while enjoying a delightful experience.

Join Crusoe as a Senior Engineering Manager in Compute where you will play a pivotal role in leading cutting-edge engineering teams. You will be responsible for overseeing the development and execution of our innovative computing solutions, ensuring performance and reliability across various platforms.Your leadership will guide teams toward achieving engineering excellence, fostering a collaborative environment, and driving strategic initiatives. This is an opportunity to make a significant impact within a rapidly growing company at the forefront of technology.