Senior Technical Support Engineer

Cognite is leading the charge in industrial digitalization, developing innovative AI and data solutions that tackle some of the world's most challenging and impactful issues. With an unparalleled industrial legacy and a robust suite of AI capabilities, including low-code AI agents, Cognite is dedicated to accelerating digital transformation to enhance operational efficiency.Our ambitious goal is to unlock $100 billion in customer value by 2035 and revolutionize the functioning of global industries.

About 66degrees 66degrees helps enterprises use AI, cloud, and data solutions to solve complex business problems. The company brings together experts from leading firms to help organizations turn chaotic data into valuable assets and streamline complexity. 66degrees aims to create workplaces where autonomous systems support smarter decisions and unlock human potential. The culture values teamwork, innovation, and professional growth. Role Overview: Technical Delivery Manager This Technical Delivery Manager role suits someone who has moved from hands-on software engineering into a leadership position focused on delivery. The job calls for both technical depth and strong project management. The manager works closely with engineering teams to guide execution, uphold quality, and deliver practical solutions. Main Responsibilities Direct end-to-end delivery of software engineering projects, from planning through release. Set project scope, timelines, and allocate resources for predictable results. Collaborate with engineering teams on system design, architecture, and technical choices. Coordinate work across backend, frontend, and cloud-based systems. Ensure adherence to engineering best practices, code quality, and scalable architecture. Lead Agile ceremonies: sprint planning, daily stand-ups, reviews, and retrospectives. Track and improve team velocity, predictability, and delivery quality. Identify and address risks, dependencies, and blockers to maintain progress. Work with stakeholders to turn business requirements into actionable technical plans. Communicate project status, risks, and results to leadership and stakeholders. Promote ongoing improvement in delivery processes, Agile practices, and team performance. Location Bengaluru or Pune

Cognite stands at the cutting edge of industrial digitalization, developing AI and data solutions that tackle some of the most challenging and impactful issues globally. With an unparalleled industrial legacy and a robust suite of AI capabilities, including low-code AI agents, Cognite is committed to accelerating digital transformation and enhancing operational efficiency.Our ambitious goal is clear: unlock $100B in customer value by 2035 and fundamentally transform the operations of global industries.

As the Director of Customer Delivery & Outcomes at ema, you will play a pivotal role in enhancing customer satisfaction and driving successful outcomes. Your strategic vision will guide a dynamic team, ensuring seamless delivery of services that meet and exceed client expectations. You will be responsible for developing and implementing innovative solutions that bolster customer engagement and retention.

Cognite is leading the charge in industrial digitalization, creating innovative AI and data solutions that tackle some of the most challenging and impactful issues facing the world today. With our unparalleled industrial expertise and a robust suite of AI capabilities, including low-code AI agents, we are at the forefront of enabling digital transformation and driving operational enhancements.Our ambitious moonshot aims to unlock $100 billion in customer value by 2035, fundamentally transforming how industries operate globally.

Role overview The Senior Technical Writer at Fortanix in Bengaluru, Karnataka will create and update documentation for the company's security products. This position calls for translating complex technical information into clear, helpful content that supports customers using Fortanix solutions. Collaboration Working closely with engineering and product teams, the Senior Technical Writer gathers details and ensures documentation stays accurate and useful. Teamwork is central to understanding product features and communicating them effectively. Focus areas Develop and maintain product documentation Clarify technical concepts for a customer audience Work alongside engineers and product managers

FEQ426R542 As a Senior Technical Enablement Specialist at Databricks, you will leverage your enablement expertise to spearhead the creation of training materials tailored for Databricks Technical Support Engineers. This includes curating content and collaborating closely with Subject Matter Experts (SMEs) and Technical Curriculum Developers. Your portfolio will encompass comprehensive onboarding and ongoing training initiatives aimed at enhancing both technical and interpersonal skills for our Technical Support Engineers. As a vital member of the Databricks Support Enablement Team, your responsibilities will include: (1) staying informed about the latest advancements and offerings from Databricks in the Support domain, (2) collaborating with our enablement team to thoroughly understand the business requirements for support services, (3) developing impactful training programs for support staff, and (4) partnering with a team of technical enablement specialists to curate and design essential content for these programs. Key Outcomes: Utilize your Databricks and enablement expertise to lead the design, curation, and maintenance of training programs for Databricks Technical Support, partners, and internal teams, focusing on the latest features in data engineering. Collaborate with subject-matter experts and technical enablement specialists to identify needs for new courses and updates to existing content. Enhance Support KPIs through the successful implementation of enablement programs, focusing on measurable outcomes.

Role overview Jiostar seeks a Senior Director of Engineering to lead and support engineering teams based in Bengaluru. This senior leader helps define project direction, guides technical delivery, and aligns engineering efforts with company priorities. What you will do Oversee engineering projects from initial planning to final delivery Support teams as they develop technology solutions that address business needs Foster new ideas and encourage technical improvements within the engineering group Requirements Extensive background in engineering management Strong grasp of engineering principles and practices Proven record of leading technology development teams successfully Location This role is based in Bengaluru.

Join our dynamic team as a Senior Technical Support Engineer specializing in ServiceNow. In this role, you will be responsible for providing high-level technical support and solutions to our clients, ensuring their issues are resolved efficiently and effectively. Your expertise in ServiceNow will be vital in enhancing our service delivery and customer satisfaction. Collaborate with cross-functional teams to troubleshoot complex issues and contribute to system improvements.

Join Razorpay Software Private Limited as a Senior Director of Engineering to lead our engineering teams in driving innovation and excellence in payment solutions. You will be responsible for overseeing software development, ensuring the delivery of high-quality products, and fostering a culture of collaboration and continuous improvement.

Cognite is a pioneering force in the realm of industrial digitalization. We are dedicated to developing cutting-edge AI and data solutions aimed at addressing some of the most complex and impactful challenges faced by industries worldwide. Our extensive industrial expertise, combined with a robust suite of low-code AI capabilities, empowers us to accelerate digital transformation and enhance operational efficiency.Our ambitious goal is to unlock $100 billion in customer value by 2035 while redefining the operational landscape of global industries.

Join Our Team as a Senior Technical Writer!We are looking for a passionate and experienced Senior Technical Writer to join our dynamic team at Huawei Technologies in Bengaluru. In this role, you will play a crucial part in creating clear, concise, and user-friendly documentation for our innovative network solutions.Key Responsibilities:Develop and maintain high-quality documentation including API Guides, WebHelp, and Online Help projects.Utilize tools such as RoboHelp, DITA, HTML, and XML to produce content that meets user needs.Collaborate with cross-functional teams to understand project requirements and deliver exceptional documentation.Implement best practices in information design and documentation development lifecycle (DDLC).

Saviynt is at the forefront of identity protection, leveraging AI to manage and govern access to critical applications, data, and business processes for organizations worldwide. Recognized as a leader in identity security, we empower Fortune 500 companies and government entities to safeguard their digital assets while enhancing operational efficiency and reducing compliance costs. Our innovative solutions enable safe and accelerated usage of AI, allowing organizations to thrive in the digital age. For further details, please visit www.saviynt.com.We are looking for a strategic and results-driven Senior Director of Human Resources to spearhead and expand our global people operations framework. This pivotal role will manage our HR Service Desk, IT Service Desk, and Office Services, ensuring delivery of high-quality, efficient, and employee-focused operational support throughout the entire employee lifecycle.This position is key in providing seamless, compliant, and technology-enabled services—from onboarding to offboarding—while enhancing employee productivity, workplace satisfaction, and operational excellence. The ideal candidate will possess extensive experience in shared services, process optimization, service delivery models, cross-functional collaboration, and global operations.As a critical player in our organization, you will help build scalable systems and service frameworks that facilitate business growth while ensuring exceptional employee experiences.

Join FamPay as a Senior Technical Program Manager, where you will spearhead transformative cross-functional projects that bridge product development, engineering, compliance, and business strategies. Your expertise will be crucial in scaling our innovative fintech platform, overseeing initiatives from conception to launch. Collaborate with senior leaders and stakeholders to deliver secure and efficient fintech products, while optimizing operational performance and cost-effectiveness.

Join Version 1 as a Senior R&D Technical Consultant, where you will leverage your expertise in research and development to drive innovative solutions. In this pivotal role, you will collaborate with cross-functional teams, contribute to strategic projects, and ensure the successful execution of technical initiatives.

Join Tekion as a Senior Staff Program Delivery Manager, where you will play a pivotal role in orchestrating the delivery of innovative solutions that drive business success. You will collaborate closely with cross-functional teams to ensure projects are executed seamlessly and meet organizational objectives.

Join Harness, a pioneering force in the AI Software Delivery Platform landscape, founded by prominent technologist Jyoti Bansal (creator of AppDynamics, acquired by Cisco for $3.7 billion). With an impressive $570 million in funding and a valuation of $5.5 billion, we are supported by distinguished investors such as Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, and Citi Ventures. As the realm of AI transforms code generation, the real challenges now lie in testing, deployments, application security, reliability, compliance, and cost optimization. Harness revolutionizes this "outer loop" by integrating AI and automation, empowering teams to deliver software faster while ensuring security and governance throughout the software delivery lifecycle.Our Harness Platform, driven by Harness AI and the Software Delivery Knowledge Graph, delivers intelligent automation and deep contextual insights across the software delivery lifecycle, incorporating governance and policy-driven controls within the platform.In the past year alone, Harness has facilitated over 185 million deployments, 82 million builds, 18 trillion flag evaluations, 8 million security scans, 9.1 billion optimized tests, and 3 trillion protected API calls, managing $2.8 billion in cloud expenditure. Our clients, including United Airlines, Morningstar, and Choice Hotels, have experienced release acceleration of up to 75%, cloud cost reductions of up to 60%, and a tenfold increase in DevOps efficiency.With a diverse global workforce spread across 14 offices in 25 countries, Harness is at the forefront of shaping the future of AI software delivery. We are on the lookout for outstanding talent to help us accelerate our mission.Position SummaryThis is a remarkable opportunity to join a high-growth, high-potential startup as a software engineer. In this role, you will contribute to the Continuous Delivery product, taking charge of architecting, designing, developing, and delivering premium software that directly enhances the user experience of our products.About the RoleDesign, develop, and maintain essential software in a fast-paced, quality-focused environment.Create software functional specifications and design documentation.Rapidly comprehend intricate systems and code, taking ownership of critical components of the system and ensuring high-quality output.

Join Saviynt, a pioneering force in AI-driven identity management, where we empower organizations to manage and protect access to their vital applications, data, and business processes. Our innovative platform is trusted by leading brands, Fortune 500 companies, and government institutions to enhance operational efficiency and reduce compliance costs. As organizations navigate the AI landscape, Saviynt stands at the forefront, ensuring secure deployment and usage of AI technologies. Discover more about us at www.saviynt.com.As the Senior Manager of Technical Program Management, you will take a pivotal role as a hands-on leader, setting the strategic direction for technical programs in a significant product or business area. You will leverage your technical expertise to guide and mentor a cross-functional team, driving the planning, design, and delivery of impactful, large-scale products and services.

The Senior Delivery Manager will take charge of comprehensive delivery execution for global Offensive Security engagements, operating within a shared service and subscription model. This pivotal role involves overseeing the daily delivery of services to our esteemed customers, ensuring predictable outcomes, high customer satisfaction, optimal capacity utilization, and continuous operational enhancement. The Delivery Manager collaborates closely with both internal and external stakeholders to foster long-term customer relationships, guide employees, and act as a liaison between customers, Customer Success Managers, and delivery teams.Key Responsibilities:Manage daily delivery of Offensive Security testing services for subscription, annuity, and specialized clients.Ensure adherence to Service Level Agreements (SLAs) and maintain quality standards for consistent delivery.Address demand fluctuations, plan and manage delivery capacity, and ensure timely resource allocation within a shared services framework.Optimize resource distribution across various teams and skill sets.Proactively identify and mitigate delivery risks stemming from demand changes, employee leaves, or upstream delays.Collaborate with Engagement Owners and Customer Success teams to align delivery priorities effectively.Provide transparent delivery visibility and regular status updates to stakeholders.Assist in customer escalations with data-driven root cause analysis and corrective measures.Drive consistency in test execution, report quality, and turnaround times.Minimize unnecessary rework through enhanced intake readiness, validation, and delivery discipline.Identify opportunities for process improvement, tooling, and automation to enhance throughput and predictability.Analyze delivery KPIs to formulate improvement plans based on throughput, cycle time, effort, schedule overruns, and delivery costs.Recruit and retain talent, providing leadership and mentorship to technical leads and senior consultants.Promote a culture of accountability, transparency, and continuous learning.Success Metrics:Adherence to Service Level Objectives and delivery predictability, customer satisfaction and retention, effective utilization without burnout, consistent quality improvement, reduction in rework and delivery volatility, and positive feedback from internal and external stakeholders.