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Senior Technical Program Manager - Software Release Process

On-site Full-time

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Experience Level

Senior

Qualifications

Key ResponsibilitiesAct as a Subject Matter Expert for JIRA, designing, implementing, and maintaining intricate workflows, custom schemes, automation rules, and integrations to enhance data stream intake and release processes. Develop and sustain AI-driven infrastructure and tools that consolidate feedback from diverse sources, including Beta testers, Field Operations, Service, and internal Quality teams. Lead the technical tooling strategy for the software release pipeline, focusing on minimizing manual reviews and automating initial bug categorization and priority assessments. Establish robust categorization and linking of feedback and release tasks through AI triaging workflows, root cause analysis, integrations, and tagging to ensure comprehensive engineering reviews of all issues. Conduct continuous audits of the end-to-end software release pipeline, identifying process gaps and bottlenecks, and implementing systemic improvements to enhance overall readiness and efficiency.

About the job

Rivian and Volkswagen Group Technologies combines the strengths of two major automotive companies to advance the future of electric vehicles. The partnership focuses on developing operating systems, zonal controllers, and cloud connectivity that support software-defined vehicles and an enhanced driving experience. Together, the team is working to create smarter, more connected, and sustainable automotive solutions.

Role overview

The Senior Technical Program Manager - Software Release Process will join the Software Release Management team. The main focus is to deliver reliable, high-quality software releases for multiple vehicle programs. This includes designing and improving automation tools that support feedback and release workflows. The position also involves building technical infrastructure to manage data from sources such as technical bugs, field reports, and customer feedback, all to enable smooth monthly over-the-air (OTAi) software updates.

What you will do

  • Lead the design and optimization of automation tools that support software release and feedback cycles.
  • Create systems to integrate and process data from technical bugs, field reports, and customer feedback.
  • Help deliver consistent monthly OTAi updates across various vehicle platforms.
  • Work closely with engineering teams to improve workflows and raise release quality.

Requirements

  • Experience managing complex engineering projects with JIRA.
  • Interest in automation and AI-integrated tools aimed at process improvement.
  • Ability to develop scalable systems that support efficient issue resolution and dependable software releases.

Location

This position is based in Palo Alto, California.

About Rivian and Volkswagen Group Technologies

Rivian and Volkswagen Group Technologies merges the strengths of two automotive giants, focusing on technological advancements that address the challenges of electric mobility. Our collaborative efforts aim to create a future where vehicles are intelligent, connected, and sustainable.

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