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Senior Technical Program Manager - Internal Platform Infrastructure

ThumbtackRemote, Ontario
Remote Full-time $145.4K/yr - $188.1K/yr

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Experience Level

Senior

Qualifications

We are looking for candidates with a robust technical background, exceptional project management skills, and a passion for driving transformative technology projects. Ideal candidates will possess experience in leading complex integrations, a strong understanding of IT infrastructure, and the ability to communicate effectively with varied stakeholders.

About the job

Help Build the Future of Home Management

Thumbtack supports millions of homeowners across the U. S., providing tools for everything from urgent repairs to major renovations. The platform combines personalized advice, AI-driven features, and a streamlined hiring process. Every day, people trust Thumbtack to keep their homes in top shape.

About the Technical Program Management Team

The Technical Program Management team partners with engineering and business groups to deliver high-impact technology projects. The team focuses on scaling Thumbtack's systems and driving efficiency through strategic initiatives. Collaboration and a deep commitment to technical excellence are central to how this team operates.

Role Overview: Senior Technical Program Manager, Internal Platform Infrastructure

This role leads the Internal Platform Infrastructure program, guiding the development of platform and integration layers that power Thumbtack’s internal operations. The Senior Technical Program Manager works with teams in Engineering, Security, IT, Procurement, Data, HR, and other business units. Responsibilities include technical leadership for internal tooling, participating in architecture discussions, and ensuring smooth project delivery. Projects may range from managing authentication migrations to piloting AI tools or evaluating the impact of organizational changes on internal systems.

What You Will Do

  • Oversee end-to-end program management for Business Applications and IT Infrastructure, including discovery, prioritization, implementation, and ongoing operations.
  • Direct architecture-focused platform and integration projects across a complex internal tooling landscape (CRM, identity, telephony, automation, and data systems).

Location

Remote, Ontario

About Thumbtack

Thumbtack is the go-to platform for homeowners seeking personalized solutions to maintain and improve their residences. With innovative tools and a growing network of local service providers, Thumbtack is dedicated to simplifying home management for our users.

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