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Senior Technical Program Manager I - Adoption and Enablement

Axon Enterprise, Inc.Atlanta, Georgia, United States
Hybrid Full-time

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Experience Level

Mid to Senior

Qualifications

Qualifications:Proven experience in technical program management or related fields. Strong background in training development and delivery, specifically for technical products. Excellent interpersonal and communication skills, with the ability to engage diverse groups. Ability to work independently and manage multiple projects simultaneously. Familiarity with project management tools and methodologies. Passion for technology and public safety.

About the job

Be a Force for Good at Axon.

At Axon, we are dedicated to our mission of Protecting Life. We tackle society's most pressing safety and justice challenges through our innovative ecosystem of devices and cloud-based software. We thrive on collaboration, valuing transparency and diverse perspectives from our customers, communities, and one another.

Working at Axon is a fast-paced, fulfilling experience where you will take charge and make a meaningful impact. Here, your contributions are valued, and you will continually develop your skills while working towards a purpose that matters.

 

Your Impact
We are searching for an enthusiastic and seasoned Program Manager, Adoption & Enablement to spearhead internal enablement and customer adoption throughout the Fusus lifecycle. This role emphasizes training delivery, curriculum development, quality assurance, and ongoing support post-deployment.

You will take ownership of program initiatives while delivering hands-on instructor-led training, ensuring that both internal Axon teams and external law enforcement customers effectively adopt Fusus workflows. Success in this role requires the ability to convey not only platform functionalities but also the technical principles necessary for effective deployments, translating real-world operational scenarios into scalable enablement experiences.

The ideal candidate will be a strong cross-functional collaborator with an operational understanding of Axon Fusus, outstanding facilitation skills, and the ability to independently conduct training and enablement sessions. This position is crucial in facilitating a smooth transition for customers from deployment to sustainment, maximizing product utilization, operational readiness, and long-term success.

What You’ll Do
Location: US-based Axon hub sites (Atlanta, Boston, Denver, Scottsdale, or Seattle metro areas)
Travel: Approximately 50%
Reports to: Sr. Director, RTO SaaS Delivery

About Axon Enterprise, Inc.

Axon is committed to enhancing community safety through innovative technology solutions. Our team is dedicated to creating a culture of collaboration, inclusivity, and continuous improvement as we work towards our mission of Protecting Life.

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