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Senior Technical Account Manager at Engine by Starling | Toronto

Engine by StarlingToronto, Ontario, Canada
Hybrid Full-time

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Experience Level

Senior

Qualifications

To succeed in this role, you should possess a strong technical background with experience in account management, excellent communication skills, and a proven ability to build relationships with senior stakeholders. A deep understanding of the financial services industry and the ability to translate technical concepts into business benefits are essential.

About the job

Join us at Engine by Starling, where we collaborate with the world’s foremost banks to help them establish rapidly growing businesses through our innovative technology.

As the technology division of Starling Bank, Engine has evolved into a distinct software-as-a-service (SaaS) provider, built on the successful technology that supports Starling Bank. The exceptional growth and achievements of Starling Bank can be attributed to our commitment to creating modern technology from the ground up. Our SaaS platform is now accessible to banks and financial institutions globally, enabling them to leverage cutting-edge digital features and streamlined back-office processes that have contributed to Starling's remarkable success.

We are on the lookout for visionary professionals who will join our team to cultivate strong client relationships and address their unique needs using Engine’s technology.

About Engine by Starling

Based in London, with additional offices in Dublin, Sydney, and the UK, Engine has recently expanded to North America, establishing a headquarters on the East Coast and a presence in Canada. This role will be based in Toronto.

Our work culture embraces a hybrid model, and we prefer candidates who live within a commutable distance to our Toronto office for in-person collaboration.

Travel (including international) may be required based on client needs and engagement types.

Role Overview

As the first Senior Technical Account Manager (TAM) for the Canadian market, you will play a pivotal role in Engine’s strategic entry. This high-impact position involves direct engagement with executives and is essential for the successful onboarding and ongoing success of our key Canadian client. You will act as the primary technical advisor, fostering a robust relationship that establishes our regional credibility.

Reporting to the Lead TAM, you will be crucial in ensuring our strategic client maximizes the value of our platform and meets their business objectives while customizing our global customer success playbook to fit the specific needs of the Canadian financial market. This senior role entails building trusted relationships with senior stakeholders, including C-level executives and vice presidents.

About Engine by Starling

Engine by Starling is the technology arm of Starling Bank, known for its innovative approach to banking technology. With a commitment to transforming the financial landscape, Engine offers robust SaaS solutions that empower banks globally to achieve their growth ambitions.

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