Senior Technical Account Manager at Coderio | Buenos Aires

Interlaced is a leading provider of cloud-centric IT services, dedicated to offering outsourced IT solutions to forward-thinking businesses worldwide. Our expertise lies in the design, implementation, and support of state-of-the-art technology infrastructures that empower our clients to scale effectively and fulfill their organizational goals.Role OverviewWe are seeking a Technical Solutions Analyst who will play a crucial role in managing our pre-sales scoping and technical analysis tasks. This position is designed to enhance the capabilities of our Solutions Team by taking on the routine custom scoping duties, including the development of Statements of Work (SOW), coordination with vendors, and conducting discovery work.Your work will be pivotal at the intersection of Sales and Technical Delivery, where you will convert client needs into precise project scopes, labor estimates, and SOWs across various environments including infrastructure, cloud, and endpoints. Within six months, we anticipate you will independently manage 50-70% of the incoming scoping requests with minimal guidance from the Solutions Architect.It is important to note that this is not a helpdesk or project delivery role. Your primary focus will be on pre-sales technical analysis to ensure project setups are primed for success prior to their initiation.Key ResponsibilitiesWhat You Will DoEngage in client discovery calls alongside Account Managers and Sales teams to gather essential technical requirements and comprehend business objectives.Convert discovery insights into organized technical solution outlines and implementation strategies.Pose clarifying inquiries to define scope boundaries, technical dependencies, and implementation considerations.Create labor estimates and project effort models utilizing internal estimation frameworks.Compose Statements of Work (SOWs), pricing inputs, and concise technical solution summaries.Identify third-party vendor needs and manage vendor outreach for pricing and feasibility assessments.Confirm solution assumptions with internal engineering and project delivery teams.Maintain standardized scoping templates, pricing assumptions, and documentation resources.Support architects in scoping complex or multi-system projects.Assist with change orders by assessing scope alterations and recalculating required effort.Identify necessary third-party vendors, software licenses, or hardware procurement to support proposed solutions.Success MetricsScoping throughput: Number of completed scopes per monthTurnaround time: Duration from request to completed scopeEstimation accuracy: Difference between scoped effort and actual project deliveryArchitect efficiency: Percentage of scopes completed without Solutions Architect interventionQualificationsRequired2-5 years of experience in a Managed Service Provider (MSP), IT consulting, or a related field.Proficiency in technical analysis and project scoping.Strong communication skills for effective client engagement.Ability to work independently and manage multiple priorities.

TransPerfect is committed to delivering enterprise-level solutions tailored to our diverse international clientele leveraging the GlobalLink suite of products. Our core mission focuses on fostering seamless communication and collaboration across various cultures and languages.About the RoleAs a Solutions Architect, you will engage with internal teams to design and implement enterprise-level solutions for TransPerfect’s global clients utilizing the GlobalLink suite. You will serve as the primary liaison for clients, collaborating closely with Solutions Engineers and Developers throughout the implementation process.Contract DetailsThis position is a one-year contract with the potential for permanent employment.Key ResponsibilitiesCollaborate with the Solutions Engineering team to gather and assess configuration requirements from clients.Create detailed project plans that outline implementation specifics and timelines, including risk assessments.Ensure compliance with implementation deadlines.Coordinate with clients' internal teams during the GlobalLink product implementation.Execute and verify configuration tasks within GlobalLink tools based on client specifications.Act as the main technical contact and escalation point for client inquiries.Support the support team with any client-related configuration challenges.Participate in the lifecycle of GlobalLink products by collaborating with the Product Management team to report client technical issues and request new features based on direct client feedback.Represent the Solutions Architect team in discussions regarding specific projects and initiatives.

About UsTransPerfect is the leading provider of language services and technology solutions globally. With offices in over 100 cities across six continents, we deliver a comprehensive range of services in more than 170 languages to clients worldwide. Over 5,000 organizations rely on our GlobalLink® technology to efficiently manage multilingual content. Our headquarters is located in New York, with regional offices in London and Hong Kong.Translations.com specializes in website localization, software localization, and enterprise-level professional translation services. We empower our diverse clientele to offer culturally relevant products, services, applications, and content in local languages.Your RoleAs a Solutions Engineer, you will be the primary technical liaison for enterprise clients utilizing our GlobalLink suite of products. Your responsibilities will include:Acting as the main technical contact for enterprise clients using GlobalLink products.Overseeing installations, configurations, and upgrades of technology products.Collecting client requirements to design and document tailored technology solutions.Managing the execution of technology solutions from development to launch, including testing and quality assurance.Assisting clients in enhancing their content management systems for multilingual capabilities.Handling escalated client support issues.Coordinating tasks between clients and language services teams.Collaborating with Product Management to communicate client needs for new features and bug fixes.Ensuring timely client launches while performing thorough risk assessments.Managing multiple clients concurrently through various implementation phases.

TransPerfect is committed to delivering top-tier enterprise solutions for our global clients through the innovative GlobalLink product suite. Our goal is to facilitate effective communication and collaboration among diverse cultures and languages, ensuring that our clients succeed in the global marketplace.About the RoleAs a Solutions Architect, you will work collaboratively with our internal teams to design and deploy enterprise-level solutions tailored to TransPerfect’s international clientele using the GlobalLink suite. You will serve as the primary liaison for clients, partnering closely with Solutions Engineers and Developers throughout the implementation process.Contract DurationThis position is initially a 1-year contract with the potential for a permanent role thereafter.Key ResponsibilitiesCollaborate with the Solutions Engineering team to gather and analyze client configuration requirements.Develop detailed project plans that outline implementation specifics, timelines, and risk assessments.Ensure adherence to implementation deadlines and milestones.Coordinate with clients' internal teams to manage the successful deployment of GlobalLink products.Execute and validate configuration tasks within GlobalLink tools based on client specifications.Act as the primary technical contact and escalation point for client inquiries.Support the client support team with configuration-related issues.Engage with the Product Management team throughout the GlobalLink product life cycle, reporting technical issues and suggesting enhancements based on client feedback.Represent the Solutions Architect team in client interactions and engagements.

Join Miratech as a Technical Solutions Analyst, where you will play a crucial role in analyzing and designing network and infrastructure solutions. You will collaborate with cross-functional teams to deliver innovative technical solutions that align with our clients' business goals. This position offers an exciting opportunity to work with cutting-edge technology in a dynamic environment.

About UsTransPerfect is the largest provider of language services and technology solutions for businesses globally. With offices in over 100 cities across six continents, we offer a comprehensive suite of services in more than 170 languages to clients around the world. Our GlobalLink® technology simplifies the management of multilingual content for over 5,000 organizations. Headquartered in New York, we also have regional offices in London and Hong Kong.Translations.com, a leader in website and software localization, along with our GMS (Globalization Management System) software products, provides top-tier translation services. Our solutions enable a wide range of clients to deliver culturally appropriate local language products, services, applications, training, and content.Your RoleAct as the primary technical liaison for enterprise clients utilizing our GlobalLink suite of products.Oversee the installation, configuration, and upgrades of both new and existing technology products.Collect and document client requirements to design effective technology solutions.Implement technology solutions through development, testing, QA, and launch phases.Assist clients in “language enabling” their content management systems.Serve as the escalation point for client support issues.Coordinate tasks between clients and language services teams.Support Product Management by conveying client requirements for new features and necessary bug fixes.Ensure all client launch deadlines are met while conducting thorough risk analyses.Manage multiple clients simultaneously across various stages of the implementation cycle.

Role Overview Despegar is seeking a Senior Accounting Analyst in Buenos Aires. This position plays a key role in supporting financial operations and maintaining high standards in accounting practices. Main Responsibilities Analyze financial data to identify trends and variances Prepare accurate financial reports for internal and external stakeholders Ensure compliance with relevant accounting standards and regulations Work closely with teams across the company to support strategic projects and improve processes Location Based in Buenos Aires.

About Coderio Coderio is at the forefront of crafting and implementing scalable digital solutions for businesses around the globe. Our team, grounded in strong technical expertise and a focus on product development, expertly navigates complex software projects from conception to execution.We champion autonomy, effective communication, and technical excellence, collaborating closely with international teams and partners to develop technology that genuinely makes a difference. Discover more about us: http://coderio.com Join Our Team We are currently seeking an IT Support Specialist to enhance our team and provide exceptional technical support to our internal users and global teams. This role will involve diagnosing hardware and software challenges, maintaining IT systems, and ensuring the seamless day-to-day functioning of our technical operations.

Join Despegar as a Product Owner focused on our checkout solutions, where you will lead the charge in enhancing our user experience and optimizing our payment processes. In this pivotal role, you will collaborate with cross-functional teams to define product vision, prioritize requirements, and ensure timely delivery of features that drive customer satisfaction and business growth.

Role Overview Delivery Hero is looking for a Senior Data Analyst in Buenos Aires. This role focuses on turning data into clear insights that support business decisions. The position works closely with teams across the company to understand needs, build data models, and provide recommendations that help shape strategy. What You Will Do Analyze large datasets to identify trends and opportunities Work with multiple teams to understand business challenges and data requirements Develop and maintain data models that support ongoing analysis Present findings and actionable recommendations to stakeholders Location This position is based in Buenos Aires.

Join Cocoscapital: Making Investment Accessible for Everyone!At Cocos, we are committed to expanding the capital market and democratizing investment access for all Argentinians. Our mission is to empower individuals to protect their savings, grow their wealth, and achieve the financial freedom they deserve.We pride ourselves on having an exceptional team composed of top-notch professionals across various fields, always prioritizing the user experience in everything we do.We are excited to offer an opportunity for an Accounting Analyst to join our Administration Team . Your primary responsibility will be to manage the daily accounting and administrative tasks at Cocos, ensuring timely monthly reporting that supports our fiscal and compliance obligations.

Join Coderio as a Finance Automation Analyst, where you'll play a pivotal role in enhancing our finance processes through automation. In this position, you will collaborate with cross-functional teams to identify opportunities for efficiency improvements, implement automation solutions, and ensure data integrity across financial systems. Your analytical mindset and technical expertise will help drive strategic decisions and optimize our financial operations.

Monks is looking for a Senior Business Analyst based in Buenos Aires. This position centers on shaping business strategies and supporting project delivery across the organization. Role overview The Senior Business Analyst works closely with teams from different departments. The main focus is on understanding business requirements, analyzing them, and helping to turn those insights into practical solutions. This role contributes to the development of new strategies and supports the implementation of key projects. What you will do Collaborate with cross-functional teams to gather and clarify business requirements Analyze data and processes to identify opportunities for improvement Contribute to the development of business strategies Support the implementation of new projects and solutions Location This position is based in Buenos Aires.

Join Delivery Hero as a Commercial Analyst, where you will play a crucial role in driving our business strategy and operational excellence. This is an exciting opportunity for analytical minds who are passionate about using data to inform decision-making and improve our services.

Join our dynamic team at Delivery Hero as a Customer Engagement Analyst within our Regional Marketing team. This is an exciting opportunity to drive customer engagement strategies and enhance our marketing efforts across Latin America.Key Responsibilities:Develop direct communication initiatives aimed at converting new users and increasing engagement among existing customers.Collaborate with local marketing teams to assess campaign performance and share best practices across different countries.Coordinate with operations teams across LATAM to replicate successful strategies.Create and implement automated campaign frameworks based on user activity.Manage the regional Customer Engagement budget effectively.Work closely with Delivery Hero's central team to execute A/B testing and campaigns across various countries.Engage with Business Intelligence and product teams to inform strategies.Serve as a key contact within the Customer Engagement team collaborating with design and communication teams.

Join Our Mission to Empower Communities! At GoFundMe, we are at the forefront of creating a global community dedicated to supporting individuals in need. Since our inception in 2010, we have facilitated the raising of over $40 billion, uniting people and nonprofits in a safe and secure environment where help is just a request away. We are currently seeking a passionate and insightful Analyst II to join our Strategy & Operations (S&O) team within the Trust & Safety department. This role is pivotal in driving insights and operational excellence across our organization, allowing us to scale our impact effectively. As an S&O Analyst II, you will spearhead complex analytical projects that guide our operational strategies, risk management efforts, and long-term objectives. Collaborating closely with leadership and cross-functional teams, you will develop KPI frameworks, optimize resource allocation, and identify strategic opportunities to enhance platform safety and user trust. Your Responsibilities: Develop and refine KPI frameworks to assess Trust & Safety performance and operational health. Lead forecasting, capacity modeling, and scenario planning to support hiring and investment strategies. Conduct in-depth analyses of risk trends and operational challenges to inform decision-making. Create scalable dashboards and reporting tools to enhance visibility and accelerate response times. Identify inefficiencies and recommend data-driven process improvements. Collaborate with Product, Engineering, Policy, and Operations teams to inform strategic roadmaps using analytics. Design measurement frameworks to assess the impact of policy changes and operational initiatives. Support quarterly and annual planning cycles with comprehensive business cases and insights. Contribute to the development of analytical capabilities within Trust & Safety, mentoring junior analysts as needed.

Join Interlaced, a leading cloud-centric IT services provider, dedicated to empowering innovative businesses worldwide. Our expertise lies in crafting, deploying, and maintaining state-of-the-art technology infrastructures that enable our clients to scale efficiently and accomplish their strategic goals.What sets us apart from conventional IT firms?We prioritize cloud solutions and offer training for those looking to expand their skill set.We foster professional growth through structured development pathways and comprehensive training programs.Our clientele comprises pioneering companies in dynamic sectors, including technology startups, biotech, and digital agencies.We are gearing up for substantial growth in 2026 and beyond, and your contribution will be vital!We are a passionate team of tech enthusiasts eager to collaborate and create something extraordinary.

About KavakAs the first Mexican unicorn, with a presence in multiple countries and an AI-first business model, Kavak is redefining the used car market and enhancing the experience for millions of users across Latin America. We have consistently been among the highest-rated companies in the region and recently secured a $300M investment round led by Andreessen Horowitz, marking one of the largest investments in Latin America. With this growth, we are excited to welcome more individuals who can help us build the next chapter of our product, elevating our AI-driven initiatives.We are integrating AI into our core operations; from conversational commerce to generative marketing, and systems that extract insights from millions of interactions. Our team envisions the impossible, builds it, and embraces disruption, proactivity, and ambition in a hyper-growth environment.Kavak Talent1. Deliver Impact: You prioritize actions that yield measurable results and leverage technology and data to elevate standards. You have a proven history of delivering relevant and impactful outcomes.2. Engage Fast: You swiftly address problems and seize opportunities, making timely decisions, advancing in short cycles, and adjusting as necessary while maintaining high standards.3. Engage with Purpose: You take extreme ownership of your responsibilities, ensuring that your decisions align with Kavak's vision and mission.4. Play to Win Together: You emphasize collective success over individual achievements.About the RoleThe Governance, Risk, and Compliance (GRC) team is responsible for defining and maintaining control frameworks, policies, and processes that ensure safe operations for the company. You will manage risks and ensure compliance with Kavak's regulatory and corporate requirements. You will collaborate across Cybersecurity, Technology, Legal, and various business areas to enhance risk management and ensure the implementation of appropriate controls.Work Arrangement: Hybrid (1 day per week at our offices located in Retiro)

Join our dynamic team as a Technical Solutions Specialist at aleph in Buenos Aires, Argentina. In this pivotal role, you will leverage your technical expertise to provide innovative solutions that meet our clients' needs. Collaborating with cross-functional teams, you will drive effective communication between technical and non-technical stakeholders.Your responsibilities will include diagnosing and resolving technical issues, developing comprehensive solutions, and ensuring the seamless integration of our services. We are looking for a proactive individual who thrives in a fast-paced environment and is passionate about technology.