About the job
Our Mission
At Datacom, we partner with organizations and communities across Australia and New Zealand to transform lives and empower businesses to harness technology for innovation and growth.
About the Position
We are looking for a talented and experienced Senior Systems Engineer to join our dynamic Professional Services team. This role will involve direct engagement with customers, requiring outstanding collaborative abilities and the capability to forge strong relationships both with clients and within the Datacom community.
The ideal candidate will have prior Professional Services experience, working closely with external clients and managing all phases of project delivery, including consulting, design, configuration, testing, and deployment.
Our offices are located in major cities, including Adelaide, Brisbane, Canberra, Melbourne, Perth, and Sydney. While we value in-person collaboration, we also recognize the importance of work-life balance and offer flexibility in work arrangements. You and your team will have the autonomy to determine the best working dynamics!
Note: To be considered for this role, candidates must be Australian Citizens and eligible for Baseline or NV1 security clearance.
Key Responsibilities
- In this crucial cross-functional role, you will collaborate closely with our Customers, Partners, Sales, and Technical teams.
- Ensure timely, budget-compliant delivery of assigned IT infrastructure projects within the defined scope.
- Act as the technical point of contact for implementation services and solutions, which may be provided remotely or onsite.
- Provide pre-sales support and technical expertise to the sales team.
We thrive on agility and responsiveness, adapting to the evolving needs of our customers, technology landscape, and internal stakeholders, which may lead to changes in your role as we grow.

