Senior Strategy & Operations Manager

About PMG PMG is a global independent marketing services and technology firm, recognized by Ad Age as a Best Place to Work for 11 years running and named by Fast Company as a Best Workplace for Innovators since 2022. The company brings together business strategy, creative thinking, media expertise, and proprietary technology (Alli) to deliver digital solutions and media strategies. PMG’s team of over 900 professionals supports brands like Apple, Nike, Sephora, Experian, and Whole Foods in more than 85 countries. Role Overview: Senior Associate, Client Strategy This Senior Associate, Client Strategy position sits in New York, NY. The role centers on shaping media strategies that help brands grow, adapt, and connect with their audiences. The work goes beyond campaign management, blending business insight, media planning, and cross-channel collaboration to drive results. What You Will Do Partner with clients, media leads, analytics teams, and creative partners to design and execute media strategies tailored to each brand’s goals Manage daily client communications and relationships Develop strategic plans that guide media investment and campaign direction Monitor and report on campaign performance, identifying opportunities for optimization Contribute innovative ideas to improve client satisfaction and engagement Refine internal processes and support team planning initiatives Help drive projects that enhance both client outcomes and agency standards What PMG Values PMG encourages curiosity, accountability, and creativity. The team values leadership at every level and supports professional growth, aiming to create an environment where each person can make a meaningful impact. Who Thrives Here This role suits those who build strong client relationships, enjoy collaborating across disciplines, and want to help brands grow through smart, integrated media solutions.

Join ShopMy – Pioneering the Future of Digital MarketingAt ShopMy, we are transforming the landscape of e-commerce by developing infrastructure that enables human-led curation at an unprecedented scale.We empower brands to launch and expand impactful, performance-driven creator programs, while providing the most influential creators the opportunity to monetize their influence and directly collaborate with brands they admire. With our innovative operating system, ShopMy facilitates consumers in discovering and purchasing premier products through renowned brands, culture-defining tastemakers, and authentic human curation.Recently achieving unicorn status with a valuation of $1.5B, backed by esteemed investors such as Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures, we are eager to meet individuals passionate about shaping the future of curated commerce at the convergence of technology, culture, and taste.About the Role…As a Senior Manager of Client Strategy, you will be a vital partner to ShopMy's clients (brands), ensuring effective day-to-day management and outstanding client satisfaction. The retention of our brands is paramount to our mission at ShopMy, and your contributions will be pivotal in our growth, scalability, and overall success. To excel in this position, you must be organized, engaged, detail-oriented, and proficient in advising on affiliate marketing programs. You will also enhance our brands' experiences and successes on our platform. The ideal candidate will demonstrate ownership and the ability to think strategically from a business perspective. Our top Senior Managers in Client Strategy are self-starters who thrive in a fast-paced environment with minimal guidance.

Teamwork Makes the Stream Work. Join Roku in Revolutionizing TelevisionAs the leading TV streaming platform across the U.S., Canada, and Mexico, Roku is on a mission to transform how viewers engage with television. We are dedicated to connecting audiences with their favorite content, empowering content creators to reach vast audiences, and providing advertisers with innovative tools for consumer engagement.From day one, your contributions at Roku will be impactful and appreciated. In our dynamic environment, every team member plays a crucial role in delivering exceptional experiences to millions of global TV streamers while gaining diverse expertise across multiple domains. About Our TeamAt Roku, we operate with a sports team mentality, collaborating cross-functionally to achieve our objectives. The Client Marketing and Strategy team serves as the strategic backbone to sales, constructing long-term strategies and solutions that drive revenue growth and strengthen partnerships with key accounts. By working closely with sales, we ensure our clients continuously evolve their CTV strategies and embrace innovative products, collectively shaping the future of television.Role OverviewAs a Client Strategy Manager, you will craft tailored, brand-specific solutions that align with critical business goals. You will conceptualize top-tier streaming campaigns and collaborate with diverse teams to ensure our proposed strategies yield optimal performance. This role demands an individual who thrives in ambiguity, navigates uncertainty with confidence, wears multiple hats, and approaches challenges with a solutions-focused mindset in our fast-paced industry. Additionally, you will partner with the Ad Sales team to drive revenue and contribute to the evolution of streaming excellence in the CTV landscape.

Join ShopMy – Shaping the Future of Digital MarketingAt ShopMy, we are pioneering the evolution of e-commerce by developing a robust infrastructure for human-led curation at scale.We empower brands to initiate and expand high-impact, performance-oriented creator programs, while also enabling influential creators to monetize their impact and collaborate directly with their favorite brands. Our operating system provides consumers with access to discover and purchase the finest products through premium brands, trendsetting tastemakers, and authentic human curation.Recently achieving unicorn status, ShopMy has secured funding at a valuation of $1.5 billion from esteemed investors such as Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures. If you are passionate about influencing the future of curated commerce at the nexus of technology, culture, and taste, we are eager to connect with you.About the Role...We are seeking a Manager of Client Strategy to join our Success team, responsible for leading the strategic management of a portfolio of prestigious brands. In this client-centric role, you will act as a trusted advisor to marketing executives—particularly within the luxury fashion and beauty sectors—aiming to retain and grow their business through data-driven affiliate and creator strategies. You will also engage cross-functionally to deliver outstanding client experiences and help scale ShopMy’s brand success model.Your Impact in This Role:Act as a strategic advisor and relationship manager for high-profile brand accountsCollaborate with Sales to align on objectives and unlock upsell opportunitiesProvide data-driven insights and strategic recommendations that foster client growthIdentify and address day-to-day business challenges proactively across your portfolioEnhance discussions with brand stakeholders to maximize value and investment in ShopMyCommunicate significant product feedback to influence product developmentRepresent the client's voice internally, ensuring an exceptional experience across all touchpointsYou Are Driven By:Establishing enduring relationships with leading brands in fashion, beauty, and lifestyleBeing a key catalyst for business growth through data, creativity, and strategic insightCollaborating cross-functionally in a dynamic environment where your impact is immediateGuiding clients through affiliate and creator strategies that drive performance

Be Part of ShopMy – Shaping the Future of Digital MarketingAt ShopMy, we are transforming e-commerce by creating a platform for large-scale, human-led curation.We empower brands to launch and expand impactful creator programs while enabling influential creators to monetize their reach and collaborate with their favorite brands. Our platform allows consumers to discover and purchase premier products through trusted brands, cultural leaders, and genuine human curation.Recently achieving unicorn status with a $1.5B valuation, backed by prominent investors such as Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures, we invite you to help us shape the future of curated commerce at the intersection of technology, culture, and style.Role Overview...We are looking for a Client Strategy Associate to join our Brand Success team. In this pivotal role, you will assist in managing and optimizing our diverse portfolio of brands on the platform. Retaining our brands is a top priority at ShopMy, and your contribution will be vital to our growth and success. You will support our Client Strategy Managers in enhancing our brands' experiences and outcomes on the platform.

Become a Part of ShopMy – Shaping the Future of Digital MarketingAt ShopMy, we are transforming the e-commerce landscape by creating an innovative platform for human-led curation on a massive scale.ShopMy empowers brands to launch and expand impactful, performance-driven creator programs while enabling the most influential creators to monetize their reach and connect directly with beloved brands. Our operating system allows consumers to discover and purchase top-tier products through premium brands, trendsetting tastemakers, and authentic human curation.Having recently achieved unicorn status with a valuation of $1.5 billion, backed by leading investors such as Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures, we are excited to invite you to help define the future of curated commerce at the crossroads of technology, culture, and style.About the Role...We are seeking a Senior Associate, Client Strategy to join our Client Success team. In this role, you will manage a diverse portfolio of brand partners on the ShopMy platform, providing expert guidance on their affiliate strategies and driving performance outcomes. Your contributions will be vital to the retention and growth of our brands, which are critical to ShopMy's overall success. This position is ideal for a proactive, data-oriented individual eager to enhance the experience of our brand partners.

At Newlab, we are a pioneering global venture platform dedicated to expediting the commercialization of vital technologies through a strategically placed model. Our operations are centered around five (5) commercialization hubs, developed through public-private partnerships across key global locations: Brooklyn, NY (USA); Detroit, MI (USA); New Orleans, LA (USA); Montevideo, Uruguay; and Riyadh, Saudi Arabia. We are seeking an innovative and results-driven Senior Manager to enhance our Strategy team as we broaden our global footprint. The Senior Manager of Strategy & Growth will play a crucial role in defining and implementing our growth strategy by spearheading research into potential new markets and actively supporting market development efforts. The ideal candidate will combine strategic insight with practical execution skills, converting analysis into actionable strategies and successfully navigating complex, multi-stakeholder initiatives to achieve desired outcomes. This role is based in-person at our Brooklyn Navy Yard location.

OverviewAt Addition Wealth, we are dedicated to transforming financial health by ensuring that personalized financial expertise is both inclusive and accessible to all. By leveraging cutting-edge technology and forming impactful partnerships with leading companies and financial institutions, we empower individuals with sophisticated digital tools, a comprehensive knowledge hub, and access to top-tier financial professionals, enabling them to navigate their financial decisions with confidence. Our initiatives not only alleviate stress and enhance productivity but also revolutionize how individuals perceive and manage their finances.We are more than just another financial wellness platform; we are spearheading a revolution in financial decision-making. By harnessing technology, we aim to create seamless, impactful, and life-altering experiences. At Addition Wealth, you will have the opportunity to tackle complex challenges, stretch the limits of innovation, and develop tools that genuinely create a significant impact.Our efforts have garnered global recognition. Supported by prestigious fintech venture capitalists such as Barclays, Anthemis, and Nyca, Addition Wealth has been recognized as one of Business Insider’s 54 Promising Fintech Companies to Watch, received the UBS Female Founder Award in 2023, and was honored as a Top Innovator by the World Economic Forum. Our work has been featured in leading publications including Bloomberg, TechCrunch, Insider, and Forbes. Together, we are building something remarkable—and we are just getting started.About the RoleAddition Wealth seeks an Enterprise Client Strategy & Operations Manager to cultivate and enhance relationships with our key enterprise accounts. You will serve as a vital partner to our clients, facilitating user adoption, ensuring a seamless and impactful experience throughout the client journey, and fostering trust with stakeholders to drive sustainable growth. This role is both product-oriented and technical, allowing you to influence our product roadmap, oversee rollouts and implementations, and manage product quality assurance for specific features.If you excel in relationship management, technical product implementations, and prioritization, possess a passion for optimizing operational processes, and enjoy addressing complex client needs with a strategic and hands-on approach, we would love to hear from you. Success in this role hinges on being client-focused, detail-oriented, data-driven, and eager to contribute to our Enterprise business expansion.

Join ServiceNow as a Senior Manager of Digital Experience Strategy, where you will spearhead innovative digital initiatives aimed at enhancing user engagement and satisfaction. Your role will involve collaborating closely with cross-functional teams to define and execute a comprehensive digital strategy that aligns with our brand vision. You will leverage data-driven insights to optimize digital platforms and ensure a seamless customer experience across all digital touchpoints.

Become a Part of ShopMy – Shaping the Future of Digital MarketingAt ShopMy, we are at the forefront of transforming e-commerce by establishing a robust infrastructure for human-led curation at scale.We empower brands to launch and grow impactful, performance-driven creator programs while enabling influential creators to monetize their presence and collaborate directly with their favorite brands. Our innovative operating system enhances consumer experiences, allowing them to discover and purchase premier products through leading brands, cultural trendsetters, and genuine human curation.Having recently achieved unicorn status with a $1.5B valuation, backed by esteemed investors including Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures, we are eager to meet professionals who are excited to influence the future of curated commerce at the dynamic intersection of technology, culture, and taste.Role Overview:The Enterprise Director is responsible for driving strategic growth and revenue within 8-12 key Fortune 500 accounts, acting as a trusted advisor to senior executives while executing proactive upselling strategies. A primary focus will be on expanding clients’ investment in our Opportunities product.Your Contribution to Success:Strategic Account ManagementManage and cultivate relationships with 8-12 of our highest-value enterprise accounts.Serve as the lead strategic advisor and trusted partner to senior decision-makers.Conduct regular business reviews and strategic planning sessions with key stakeholders.Analyze complex organizational structures to identify key influencers across various departments and business units.Revenue Growth & ExpansionAchieve ambitious annual upsell targets, concentrating on increasing quarterly investments in the Opportunities product.Develop and present compelling business cases that outline clear ROI and strategic value for expansion initiatives.Manage enterprise sales cycles to secure significantly larger investments by navigating complex organizations, building internal champions, and negotiating high-stakes deals.Cross-Functional LeadershipCollaborate closely with Sales, Product, Client Strategy, and Technical teams to deliver a seamless client experience.Advocate for client needs internally while driving product improvements.

Join us as a Senior Manager, Strategy & Operations, where you'll play a pivotal role in steering enterprise-level strategies and influencing the growth trajectory of Talkiatry. In this key position, you'll be at the intersection of strategy, analytics, and execution, spearheading initiatives that significantly impact our clinicians, patients, and overall performance. You will collaborate closely with senior leadership, managing high-priority, cross-functional projects from the initial problem identification to execution and measurable outcomes. As a Senior Manager, you will not only analyze data but also shape the narrative of what truly matters. Your proactive approach will enable you to identify growth opportunities, influence strategic priorities, and develop scalable systems that enhance Talkiatry's operational effectiveness. You will present findings and recommendations to executive leadership, guide resource allocation and investment decisions, and translate long-term strategic goals into actionable operational plans.About Talkiatry:Talkiatry is dedicated to revolutionizing psychiatry through accessible, empathetic, and responsible care. Co-founded by a patient and a triple-board-certified psychiatrist, our mission is to address the challenges that both patients and clinicians face in obtaining and delivering high-quality mental health treatment. With approximately 60% of adults in the U.S. suffering from diagnosable mental health conditions remaining untreated each year, and a significant proportion of clinicians out of network due to low reimbursement rates and excessive paperwork, we leverage innovative technology and a human-centric approach to provide the care patients need while allowing psychiatrists to focus on their passion for medicine.

Role Overview Konrad Group is hiring a Senior Manager, Strategy & Technology in New York. This position leads key projects and drives strategic initiatives that influence the direction of technology solutions for clients. The Senior Manager guides teams through complex challenges and works closely with clients to deliver strong outcomes.

About ForaFora is revolutionizing the travel agency landscape by empowering individuals with a passion for travel to establish successful advisory businesses. We are modernizing the $100B+ travel industry by harnessing state-of-the-art technology, data analytics, and a supportive community, allowing thousands of entrepreneurs to flourish on our platform. Our comprehensive platform gives travel entrepreneurs the essential tools, personalized training, a vibrant community, and exclusive industry partnerships they need to launch and grow their businesses. Central to our mission is the goal of guiding the next generation of travel entrepreneurs in transforming their love for travel into a rewarding career, whether it be full-time or part-time. We believe that anyone, from seasoned professionals to first-time advisors, can create something both profitable and personal.Founded in 2021 by experienced entrepreneurs, Fora has steadily expanded, now boasting a team of over 200 full-time employees based in the heart of New York City. In 2025, we proudly announced our $60 million Series B and C funding rounds, led by Thrive Capital and Insight Partners, with ongoing support from previous investors such as Forerunner and Heartcore Capital. Our accolades include being recognized as a LinkedIn Top Startup in 2024, Fast Company's Most Innovative Companies in 2023 and 2025, and Built In's Best Places to Work in 2025.We are crafting the first truly unified platform for all travel requirements—leveraging both human expertise and technology to reshape the way people plan and book travel.About The RoleIn the role of Senior Manager or Manager of Central Strategy & Operations, you will serve as an internal consultant and operator, focusing on the most critical opportunities across the organization. You will take ownership of analyses, define challenges, and lead cross-functional projects aimed at generating new revenue streams and enhancing operational efficiencies. High-performing individuals will have the opportunity to advance to a leadership position within a specific business unit or function within 18 to 36 months.

ShopMy creates a platform for e-commerce that centers on large-scale, human-led curation. Brands use ShopMy to launch and expand creator programs, giving influential creators tools to monetize their reach and connect with brands they respect. Consumers discover and buy premium products curated by a network of tastemakers. The company is valued at $1.5 billion, with backing from Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures. ShopMy works at the intersection of technology, culture, and commerce. Role overview The Director of Client Strategy - Beauty & Wellness leads a team focused on supporting brand clients in the beauty and wellness sector. This leader sets the strategic direction for the team, manages a portfolio of key accounts, and represents ShopMy in conversations with brand executives and internal leadership. What you will do Guide and develop Client Strategy Associates and Managers. Set strategy for client success and growth within the team. Oversee a group of priority brand accounts, building strong relationships and delivering results. Represent ShopMy with brand executives and collaborate across departments, including with C-level leaders. Drive client retention, growth, and adoption of the ShopMy platform. Lead cross-departmental projects and provide product feedback to help shape ShopMy’s direction.

About UsAt bkln, we are pioneering the future of tax-advantaged separately managed accounts (SMAs). Our innovative platform seamlessly integrates institutional-quality quantitative research, advanced technology, and personalized client support. Our mission is to offer tailored, tax-aware portfolios at scale.We seek not a traditional “relationship manager,” but rather an investment athlete who thrives at the intersection of clients, quantitative analysis, and technology — someone fluent in market dynamics, proficient in Python, and credible when engaging with sophisticated allocators.The RoleAs a Senior Client Portfolio Manager (CPM), you will convert quantitative insights into actionable client outcomes. Collaborating with portfolio managers, engineers, and customer success teams, you will customize portfolios, clarify performance and risk metrics, and contribute to a platform that is transforming wealth management. This high-visibility position entrusts you with the following responsibilities:- Serve as an ambassador for the SMA platform, engaging directly with clients and advisors.- Analyze portfolio data — including exposures, tax trades, drift, and risk — and present findings in an actionable manner.- Utilize Python for analyses, such as pulling time series data, diagnosing factor exposures, validating tax trades, and building quick diagnostic dashboards.- Collaborate with research and engineering teams to translate client requirements into product features and workflow enhancements.- Proactively monitor accounts for opportunities including tax-loss harvesting, transitions, customization, and compliance with restrictions.What We're Looking For- A minimum of 3 years of experience in asset management, wealth management, or investment consulting with direct client engagement.- In-depth knowledge of equity markets, factor risk, and tax-aware investing strategies.- Proficient in Python — while you need not be an engineer, you should be capable of manipulating data, conducting analyses, and effectively communicating with quantitative and technical teams.- Strong ability to switch contexts between technical details and client-focused narratives.- A proven track record of establishing trust and credibility with clients.

Join our vibrant team as a Director of Strategy. With over 7 years of expertise in pharmaceutical strategy, you bring invaluable insights and experiences to the table. As a "key-shaped" strategist, you recognize that diverse business challenges require tapping into various aspects of your background—be it brand development, stakeholder engagement, communications, or marketing. Your exceptional communication skills shine through in written formats, presentations, and engaging discussions. You seek a collaborative environment that harmonizes work with enjoyment, helping us to create impactful narratives that resonate with healthcare professionals, patients, and various stakeholders. Your profound understanding of the pharmaceutical landscape positions you as a trusted partner to our clients.This role is a senior individual contributor responsible for leading client engagements while collaborating closely with our creative team. You will report directly to the Head of Strategy.

Join our dynamic team at West Monroe Partners as a Senior Manager of Cybersecurity Strategy & Advisory. In this pivotal role, you will lead strategic cybersecurity initiatives, advising clients on best practices, risk management, and compliance. Your expertise will help shape the future of our clients' cybersecurity framework, ensuring they remain resilient against emerging threats.As a Senior Manager, you will collaborate with cross-functional teams to develop innovative solutions that address complex cybersecurity challenges. You'll leverage your deep industry knowledge to guide clients through the evolving cybersecurity landscape and assist them in achieving their security objectives.

WHO WE ARE Zeta Global (NYSE: ZETA) is an innovative AI-Powered Marketing Cloud that harnesses advanced artificial intelligence (AI) and vast consumer insights to empower marketers in acquiring, retaining, and expanding customer relationships efficiently. Our Zeta Marketing Platform (ZMP) aims to simplify sophisticated marketing through the unification of identity, intelligence, and omnichannel activation, leveraging one of the industry’s largest proprietary databases and AI capabilities. We enable our enterprise clients across various industries to personalize consumer experiences at an individual level, enhancing the effectiveness of their marketing initiatives. Founded in 2007 by David A. Steinberg and John Sculley, Zeta Global is headquartered in New York City, with offices around the globe. To learn more, visit www.zetaglobal.com. THE ROLE The Senior Client Success Manager – Programmatic is a dynamic, client-facing position responsible for overseeing the comprehensive success of a portfolio of strategic programmatic accounts. In this role, you will act as the primary client liaison, operational expert, and strategic ally, managing live campaigns, directing client communications, and driving performance, retention, and growth. This position demands robust programmatic expertise, sound judgment, and the capability to work autonomously while fostering close collaboration with Sales, Analytics, and Operations teams. This is a hybrid position based in New York City (3 days/week). RESPONSIBILITIES Oversee and manage 10+ active programmatic campaigns end-to-end across multiple accounts. Lead all client communications, including status calls, quarterly business reviews (QBRs), and escalations, providing clear insights and recommendations linked to business outcomes. Act as the technical owner of campaign execution, collaborating closely with Operations to ensure proper setup, effective optimization, and alignment with strategic goals (targeting, pacing, QA, troubleshooting). Leverage a deep understanding of DSP functionality and optimization levers to guide setup decisions, troubleshoot issues, and drive performance enhancements. Generate client-ready reporting and performance insights in conjunction with Analytics. Proactively identify and facilitate upsell, cross-sell, and renewal opportunities in partnership with Sales. Collaborate cross-functionally to address issues, drive improvements, and enhance client satisfaction.

Join DoorDash as a Senior Manager for DashPass Strategy & Operations, where you will spearhead innovative strategies and operational excellence for our premier subscription program. You will collaborate with cross-functional teams to enhance customer acquisition, elevate customer value, and drive profitability. Your role will involve crafting outstanding experiences that resonate with our users while capitalizing on your industry insights to foster innovation and growth.