Senior Strategy & Operations Manager - HTS Media (Remote)

About the RoleThe Forward Deployed Engineer is crucial in deploying, customizing, and enhancing Hopper’s HTS Assist, our AI-driven voice and chat assistant tailored for the travel sector. This position guarantees that HTS Assist provides smooth automated service experiences to our partners.In this role, you will merge technical engineering expertise with customer collaboration. You will work directly with partners to design, implement, and refine AI-powered service automation. This includes API integration across telephony systems, CRM, travel supply frameworks, as well as designing, testing, and optimizing LLM prompts while delivering data-driven insights to enhance performance and reliability.Your contributions will facilitate the expansion of Hopper’s autonomous service technology within the travel industry. This role is instrumental in furthering Hopper’s commitment to scaling the HTS Assist ecosystem, ensuring that AI automation is reliable, responsible, and partner-focused at all stages of deployment.

About HTS MediaHTS Media is the advertising and media division of Hopper, dedicated to connecting travel brands, destinations, and suppliers with travelers at scale. Our platform facilitates advertising placements across Hopper’s app and through our extensive B2B partner network, which includes prominent brands such as Capital One Travel and TripAdvisor. Our objective is to establish the travel industry’s premier retail media network, transforming advertising into a significant profitability driver for Hopper and our partners, similar to the successes achieved by Instacart, Uber, and Amazon in their respective markets.Though we are in the early phases of our growth, HTS Media has rapidly emerged as one of Hopper’s fastest-growing and most lucrative business units. The engineering team plays a crucial role in expanding the platform, ensuring our ad tech solutions deliver measurable results for advertisers while providing seamless experiences for travelers.About the RoleAs a Senior Full-Stack Engineer on the HTS Media team, you will be instrumental in driving innovation for our advertising products. Your primary focus will be to design and test new ad experiences, taking ownership of the technologies that deliver these features to travelers across the web. You will leverage Hopper's own website as a testing ground, swiftly implementing and refining new ad formats and features to validate their effectiveness.Your expertise will also extend to packaging these successful innovations for our B2B partners by creating user-facing ad products, contributing to our JavaScript SDK, and developing the robust APIs that support our operations. This position calls for a product-oriented engineer who is enthusiastic about crafting seamless user experiences and is adept at working across the complete technology stack—from client-side rendering to backend API logic.

About the RoleAs a vital member of the Finance and Strategy team, you won't just report on the company's performance — you'll build the systems that drive it forward. Your daily mission will be to assist our leaders in making strategic decisions across Hopper's B2C, Media, and Sales segments, combining deep financial insight with technical execution enhanced by AI.We move away from manual and static modeling. We're seeking a builder who views Claude and other language models (LLMs) as essential teammates to automate workflows, architect complex SQL queries, and develop long-term financial planning tools (FP&A). Whether you're collaborating with AI to design an improved tool or presenting a budget update to management, you thrive in that environment.Your Daily Responsibilities Will Include:Business Partnership: Act as a 'financial engineer' to business leaders, translating complex operational vectors into automated reporting indicators.Predictive Strategic Planning: Architect long-term forecasting models that transcend simple spreadsheets. You will leverage AI to simulate 'what-if' scenarios and craft a resilient roadmap based on code for the next 3 to 5 years.Technical Infrastructure and Automation: Build and maintain the coded systems that power our financial engine. You will leverage Claude to write, debug, and optimize complex SQL and BigQuery flows to automate real-time dashboards.GTM and Sales Architecture: Collaborate with Sales and Media teams to design high-performing go-to-market strategies. You will create automated frameworks to monitor sales velocity, customer acquisition cost (CAC), and pipeline health.

Nexxa.ai is at the forefront of developing artificial superintelligence tailored for heavy industries, empowering machines, systems, and operations to think, decide, and act autonomously across manufacturing, large-scale infrastructure, logistics, and legacy environments.Our mission is to transform groundbreaking technical advancements into operational realities, addressing some of the most challenging systems-level issues in the industry.Role OverviewWe are seeking a Senior Forward Deployed Engineer to collaborate directly with our enterprise clients and spearhead the comprehensive delivery of impactful technical solutions. You will immerse yourself within customer teams, translating real-world challenges into production-ready systems that utilize Generative AI, Computer Vision, and Machine Learning.This position combines software engineering, ML engineering, architecture, and consulting. You will design and deploy innovative solutions, integrate models, craft custom workflows, and guide customers toward successful implementation. Note that this role involves frequent travel to customer sites.Key ResponsibilitiesEngage with enterprise and strategic customers to comprehend their workflows, data, and technical requirements.Design, build, and deploy bespoke solutions that leverage GenAI, LLMs, Machine Learning and Vision models, alongside customer data sources.Lead complete project lifecycles, encompassing scoping, solution design, development, implementation, testing, deployment, and iteration.Integrate and optimize AI/ML pipelines, including data preprocessing, prompt engineering, model selection, and evaluation.Develop reliable, scalable software integrations using APIs, cloud services, and containerized systems.Diagnose and troubleshoot intricate technical issues across the stack—applications, models, data pipelines, infrastructure, and integrations.Serve as the customer's trusted technical advisor, facilitating the adoption of new product capabilities and AI features.Collaborate closely with internal product and engineering teams to relay customer feedback and influence the development roadmap.Produce high-quality documentation, architecture diagrams, runbooks, and technical assets for customer teams.Guide and mentor junior engineers.

About HTS MediaHTS Media serves as Hopper's dynamic advertising and media division, dedicated to facilitating connections between travel brands, suppliers, and travelers on a grand scale. We amplify advertising placements across Hopper's mobile application and through our extensive B2B partnerships, which feature renowned companies such as Capital One Travel and TripAdvisor. Our ambition is to establish the leading retail media network within the travel industry, transforming advertising into a significant profitability engine for Hopper and our collaborators, similar to the success seen by entities like Instacart, Uber, and Amazon.Although we are in the formative phases of our roadmap, HTS Media has swiftly emerged as one of Hopper's most rapidly expanding and profitable business units. The engineering team plays a crucial role in the scaling of our platform, ensuring that our ad tech solutions yield quantifiable results for advertisers while providing seamless experiences for travelers.About the RoleAs a Senior Backend Engineer on the HTS Media team, you will be instrumental in developing the engine that fuels our advertising ecosystem. Your primary responsibilities will include designing, constructing, and optimizing high-throughput, low-latency services that manage ad requests, conduct auctions, and deliver millions of pertinent offers to travelers in real time. This is a pivotal role where your contributions will directly influence platform performance, the success of advertisers, and Hopper's financial outcomes.You will confront intricate challenges inherent to the ad tech sector, from enhancing our real-time bidding (RTB) algorithms to guaranteeing millisecond response times even under substantial loads. As a technical leader, you will mentor fellow engineers, guide architectural decisions, and uphold the standards for producing high-quality, scalable code. If you are enthusiastic about architecting distributed systems that function at an extensive scale, this is the ideal opportunity for you.

Company OverviewCommerceIQ’s AI-driven digital commerce platform is transforming how brands operate online. Our integrated ecommerce management solutions empower brands to make swift, informed decisions through insights that enhance the digital shelf, maximize retail media ROI, and drive additional sales across leading global marketplaces. With a network of over 900 retailers, our comprehensive platform assists more than 2,200 top brands in optimizing their marketing, supply chain, and sales operations to effectively expand their market presence in over 50 countries. We proudly serve 10 of the top 12 CPG brands, including Coca-Cola, Nestle, Colgate-Palmolive, and Mondelez. Having raised over $200M from prominent investors such as SoftBank, Insight Partners, and Madrona, we are poised for continued growth. Discover more at commerceiq.ai.The Role:As a Forward Deployed Engineer, you will collaborate closely with our founders and AI Product Managers to design and implement AI-based solutions addressing our clients’ critical challenges. This role is pivotal, offering high visibility as you will report directly to our Head of AI Strategy and Outcomes. You will also engage with key members of the executive leadership team based in Mountain View, work alongside our engineering team in Bangalore, and interact daily with enterprise clients. Your contributions will be essential in defining our engagement with key customers, establishing the company's inaugural forward deployed engineering function, and advancing our mission to assist brands in thriving in AI-driven e-commerce.Location / Travel:This position is on-site in Toronto, Ontario, Canada, with approximately 50% travel expected to client locations. Candidates located in the Toronto area will be prioritized.What You'll Do:Build prototypes with customers: Collaborate with our AI Product Manager to identify real-world challenges, rapidly scope use cases, and develop functional prototypes. Engage in hands-on discovery and transform insights into practical demos for potential and existing clients.Integrate data and create new AI agents: Acquire data from various sources (ERPs, ecommerce platforms, custom APIs) and develop agents tailored to the specific use cases identified during discovery. This involves translating unique business rules into runtime-editable settings instead of static logic.

Cresta is dedicated to transforming every customer interaction into a strategic advantage by harnessing the full potential of the contact center. Our innovative platform merges the strengths of artificial intelligence and human insight to empower contact centers in uncovering customer insights, automating interactions and streamlining inefficiencies, ultimately enabling every team member to operate with enhanced efficiency. Founded by visionary leaders from the esteemed Stanford AI Lab, including Sebastian Thrun, a pioneer behind Google X and Waymo, we are driven by a mission to revolutionize the workforce with AI. Join us as we shape the future of work at Cresta.

Banyan Software is dedicated to providing a lasting home for thriving enterprise software companies, their workforce, and their clientele. Our mission revolves around acquiring, developing, and expanding top-tier enterprise software businesses globally, specifically those that hold leading positions in niche vertical markets. Recently, Banyan was recognized as the #1 fastest-growing private software company in the United States by the Inc. 5000 list and ranked among the top 10 fastest-growing companies by the Deloitte Technology Fast 500. Established in 2016, we operate with a permanent capital foundation aimed at safeguarding the legacies of our founders, employing a buy-and-hold strategy for nurturing software companies serving specialized vertical markets.OverviewWe are in search of an outstanding full-stack software engineer to join us as a Forward Deployed Engineer (FDE). In this pivotal role, you will serve as the vital link between our central AI Application Modernization Factory and our application teams. The FDE will be temporarily embedded within delivery teams to spearhead the modernization of essential applications, ensuring technical success, promoting the rapid adoption of AI-assisted software development life cycle (SDLC) practices, and facilitating enduring skill development among team members. This high-stakes, hybrid position demands advanced software engineering acumen, in-depth knowledge of cloud-native architectures, and demonstrated proficiency in consultation, change management, and fostering strong relationships within diverse teams.

H2 Analytics develops technology that helps intelligence specialists train more effectively and efficiently. The company works with military, national security, law enforcement, and other mission-driven organizations to strengthen operational readiness. Many team members bring direct intelligence experience, giving them insight into the practical challenges clients face. The pace is quick, fueled by ambitious targets and a strong sense of mission. Clients often operate in complex, highly regulated environments. Deploying software in these settings is rarely simple. Systems may be isolated from the internet, security demands are high, and infrastructure can differ greatly from one client to another. H2 Analytics’ EASE platform enables large-scale training and experimentation, but each deployment requires careful setup, integration, and adaptation to meet strict security and infrastructure needs. Every project presents new technical and operational hurdles. To meet these challenges, H2 Analytics places technical experts directly within client delivery efforts. This approach ensures that software works reliably in demanding environments, letting client teams focus on their core training goals rather than infrastructure concerns. Role overview The Forward Deployed Engineer will deploy, configure, and support the EASE platform and other software solutions, primarily in client on-premises environments across Canada. As part of a project team, this engineer ensures smooth integration with client infrastructure and maintains reliability under a variety of operational constraints. Key responsibilities Install and configure systems in secure or restricted client environments Troubleshoot issues across application, network, and infrastructure layers Adapt deployments to fit each client’s unique requirements and technical realities Integrate solutions with third-party systems when needed Work through technical challenges that may lack clear answers Collaborate with project managers and engineering teams to ensure successful deployments Engage directly with clients to diagnose issues, understand constraints, and support ongoing success Help improve deployment and support processes for EASE, making delivery more scalable and repeatable over time

Banyan Software is dedicated to providing a lasting home for successful enterprise software firms, their staff, and their clientele. Our mission involves acquiring, developing, and enhancing exceptional enterprise software businesses globally, ensuring they maintain dominant positions in niche vertical markets. Recently, Banyan was recognized as the #1 fastest-growing private software company in the U.S. on the Inc. 5000 list and ranked among the top 10 fastest-growing companies by the Deloitte Technology Fast 500. Established in 2016, Banyan operates with a permanent capital base designed to preserve the legacy of its founders, concentrating on a buy-and-hold-for-life strategy for growing software companies that cater to specialized vertical markets.The Role:We are in search of an outstanding full-stack software engineer to take on the role of Lead Forward Deployed Engineer (FDE). In this pivotal position, you will serve as the key liaison between the central AI Application Modernization Factory and our application teams. You will develop and oversee a team of FDEs, creating playbooks and codifying best practices. The FDE will work closely with delivery teams to directly facilitate the modernization of essential applications, ensuring technical success, accelerated integration of AI-assisted SDLC practices, and enduring upskilling of team members. This impactful, hybrid role requires advanced software engineering capabilities, comprehensive knowledge of cloud-native patterns, and demonstrated expertise in consulting, change management, and building strong relationships with diverse teams.

The Field Strategist - Forward Deployed Engineer role at Jobgether centers on connecting advanced technology with client needs. This position is based in Canada and works directly with customers to understand their specific challenges and deliver solutions that fit their goals. Role overview This role involves frequent interaction with clients, gathering insights about their requirements, and ensuring that Jobgether’s technology is applied effectively. The work requires both technical know-how and the ability to communicate clearly with a range of stakeholders. What you will do Work closely with customers to identify their needs and objectives Develop and implement solutions tailored to each client’s situation Translate complex technical concepts into practical strategies for clients Requirements Strong technical skills relevant to deploying technology solutions Excellent communication and interpersonal abilities Proactive approach to problem-solving and client engagement

About the RoleAt Hopper, we are revolutionizing the travel industry by creating a user-centric and transparent travel marketplace. As we expand rapidly across the globe, effective tax compliance and strategic planning have become pivotal to our success.We are in search of a Senior Tax Manager to oversee tax compliance, reporting, and strategic planning for North America (U.S. and Canada). This position will involve managing our monthly tax provisions, collaborating with external advisors, and enhancing our tax processes as we continue to grow. This role is ideal for individuals who thrive in a dynamic, fast-paced environment and are eager to influence the tax operations of a high-growth startup.Key ResponsibilitiesTax Compliance and AuditsIndirect Tax Compliance: Ensure the timely and accurate filing of all indirect taxes, including Sales Tax, Hotel/Lodging GST/HST/QST, Gross Receipts, and Excise. You will lead the registration process, co-manage tax policies and determine product taxability in collaboration with our legal team, and oversee all filings, payments, and reconciliations for North America.Income Tax Compliance: Prepare and review federal, state, and provincial income tax returns for both the U.S. and Canada, including estimated payments and extensions.Credits and Incentives: Work with engineering and product teams to identify qualifying activities for R&D credits, gather necessary documentation, and prepare robust U.S. R&D (Form 6765) and Canadian SR&ED (T661/T2SCH31) claims.External Partner Coordination: Collaborate with external advisors and auditors to facilitate compliance and reporting requirements.Tax Audit & Controversy Support: Assist the legal team in managing responses to federal, state, and local tax examinations, including handling IDRs, data requests, and audits.Tax Provision & ReportingPrepare monthly indirect tax provisions and annual income tax provisions in accordance with ASC 450 and 740.Support tax disclosures for financial statements and management reporting.Planning & ResearchCollaborate with the legal team to stay informed on legislative changes in tax law and evaluate their implications for Hopper’s business strategies.

About the RoleAt Hopper, our innovative technology drives some of the globe's most significant travel portals. Our Hopper Technology Solutions (HTS) platform facilitates travel purchases for renowned global brands, including banks, airlines, and fintech leaders. This platform acts as a versatile, multi-tenant travel commerce engine, allowing partners to rapidly launch exceptional hotel and travel booking experiences with minimal custom engineering.Our Stays & Packages team is dedicated to enhancing accommodation and bundled travel experiences, encompassing hotels, alternative stays, and integrated packages with flights, cars, and lodging. We are responsible for crafting the booking flows, search experiences, checkout journeys, and platform capabilities that empower these products across various partner portals worldwide.We are seeking a Senior Frontend / Full-Stack Engineer keen on working at the intersection of travel product development, platform engineering, and user experience.This position involves more than just delivering UI features; it focuses on shaping scalable lodging and package booking experiences across our partners while ensuring performance, usability, and long-term maintainability.Day-to-Day ResponsibilitiesCollaborate with a team of top-tier engineers in a low-process environment emphasizing trust and autonomy.Drive decision-making and consensus asynchronously through well-documented processes.Rapidly develop and iterate features, from UX to database.Design scalable front-end solutions to efficiently launch new partner portals.Engage directly with PMs and business partners to help define and refine our development roadmap, ensuring your input is valued.Work cross-functionally with diverse teams, fostering feedback for collective growth.Ideal Candidate ProfileExtensive expertise in React utilizing modern compiler-driven patterns (including functional components, hooks, performance optimizations, server-side rendering, hydration, and advanced state management).Proficient in TypeScript with a strong background in developing and maintaining enterprise-level applications.Advanced CSS skills (including Tailwind, SCSS, CSS-in-JS, animations, and cross-browser compatibility).Familiarity with modern frontend tooling (e.g., React Query/TanStack ecosystem, Tailwind, and more).

Join our dynamic team at Knak as a Forward Deployed Engineer specializing in AI Internal Tools. In this fully remote position, you will play a crucial role in developing and enhancing our internal tools that leverage artificial intelligence to streamline our processes. Collaborate with cross-functional teams to understand their needs and translate them into innovative solutions.

About SandboxAQSandboxAQ is a rapidly growing company dedicated to providing AI solutions that tackle some of the world's most pressing challenges. Our cutting-edge Large Quantitative Models (LQMs) drive advancements across various sectors, including life sciences, financial services, navigation, and cybersecurity.As a global team of tech enthusiasts, we comprise experts in AI, chemistry, cybersecurity, physics, mathematics, and engineering, among others. Originating from Alphabet Inc., we became an independent entity in 2022, backed by leading investors and a network of industry pioneers.At SandboxAQ, we foster an innovative environment that promotes creativity, collaboration, and meaningful contributions. By investing in our team's development, we are building a vibrant workforce ready to address global challenges. Join us to elevate your career in an inspiring mission with a community that values entrepreneurial spirit, ownership, and transformative impact.The OpportunityAs a Staff Forward Deployed Engineer (FDE) in our AI Simulation group, you will serve as the key technical liaison between our core Large Quantitative Models (LQMs) and our most ambitious client projects. This role is tailored for a resourceful generalist who thrives in an autonomous setting and is eager to tackle challenging issues in drug discovery and chemical simulation. You will work closely with scientific delivery teams, engaging at the intersection of fundamental research and practical application.Your main objective is to ensure the successful technical enablement of our critical partnerships. You will independently identify complex bottlenecks, design custom solutions, and manage scalable computing resources. Whether integrating scientific application logic, handling large data transformations, or working with Agentic systems, you will oversee the complete lifecycle of your deployments. This role requires a startup mindset: the ability to lead a project's technical vision while being willing to perform any necessary tasks to advance our mission.

About the RoleJoin Saris AI, an innovative applied AI startup located in Montreal and San Francisco, dedicated to revolutionizing the banking industry. We are addressing a massive $100 billion annual challenge that is rapidly evolving, and we are pushing the frontiers of what can be achieved with advanced multi-turn AI systems.Our mission is to resolve complex automation issues that necessitate long-context reasoning, seamless tool orchestration across legacy systems, and rigorous compliance processes—problems that lack straightforward solutions.Having successfully deployed real agents to manage genuine customer workflows, we are experiencing rapid growth and are in search of highly technical individuals eager to make a significant impact from the start.As a core member of our Forward Deployed Engineer (FDE) team, you will play a critical role in implementing strategies across various clients while remaining actively engaged in coding.Your Responsibilities Include:Develop tailored AI features, APIs, or integrations to connect product offerings with client systems.Engage directly with clients to grasp their business objectives and technical specifications.Act as a technical advisor throughout the deployment process.Lead the comprehensive development of client-specific solutions, encompassing backend, frontend, infrastructure, and deployment tasks.Rapidly create proof-of-concepts or MVPs to validate ideas with clients.Document implementation specifics and best practices for client projects.Who You Are:Proven experience in software implementation roles such as solutions engineer or solutions architect.Strong ability to establish relationships with customers, ideally within SaaS environments.Full-stack development experience, particularly with our technology stack: NodeJS, TypeScript, Python, AWS.A talent for managing high-impact customer integrations to enhance AI-driven automation processes.Why Work with Us?

About the Role HTS Media is seeking a dynamic Senior Manager of Strategy and Operations to drive the growth of our native media platform in the travel commerce sector. This position is tailored for a highly autonomous manager who can identify monetization opportunities, design and execute innovative experiences, generate comprehensive analyses, and spearhead the achievement of HTS Media's growth objectives—without overburdening our core engineering teams.This high-impact role blends strategy, analysis, and execution within a rapidly evolving advertising marketplace.Your Daily Responsibilities:Growth Identification: Discover and assess the potential size of new monetization and growth opportunities for HTS Media.Agile Experimentation: Design lightweight pilot experiences to validate potential impacts.Analytics and Storytelling: Develop analytical models, dashboards, and narratives to support decision-making.Internal Partnerships: Work closely with product, engineering, sales, and operations teams to drive execution.Clarity Amid Ambiguity: Translate complex issues into clear action plans and measurable outcomes.Autonomy: Operate independently with minimal supervision in a high-ambiguity environment.Ideal Candidate Attributes:Essential Bilingualism: Proficient in both French and English (spoken and written), as collaboration with our globally distributed teams and partners is key.Experience: 3 to 7 years of experience in strategy and operations, business operations, product analytics, or growth.Industry Expertise: Experience in marketplace, advertising, or platform monetization environments.Analytical Rigor: Strong ability to translate data into actionable insights.Accountability: Comfortable with ambiguity and possesses a strong sense of responsibility.

Join cohere as a Forward Deployed Engineer for the Agentic Platform, where you will play a crucial role in enhancing solutions tailored for the public sector. You will collaborate closely with clients to implement advanced technologies that meet their unique needs. Your expertise will be instrumental in deploying cutting-edge software solutions, ensuring they align with governmental requirements and standards.

Cohere is hiring a Forward Deployed Engineer with a focus on infrastructure for public sector projects in Ottawa. This position centers on deploying infrastructure solutions that support government clients and public services. Role overview This role involves working directly with government organizations to understand their operational needs. The Forward Deployed Engineer will adapt and implement infrastructure technologies to fit specific public sector requirements, aiming to improve efficiency and support innovation. Key responsibilities Deploy infrastructure solutions within public sector environments Collaborate with government clients to identify needs and objectives Customize technology implementations to ensure smooth integration and enhanced operations Location This position is based in Ottawa.