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Senior Strategic Account Executive at Twilio | Remote - Singapore

TwilioRemote - Singapore
Remote Full-time

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Experience Level

Senior

Qualifications

To excel in this role, you should:Have a proven track record in managing and expanding key customer accounts, particularly within high-growth sectors such as technology, retail, eCommerce, and fintech. Demonstrate the ability to develop, drive, and execute strategic account plans. Possess strong analytical and consultative sales skills, with the ability to engage effectively with stakeholders at all levels. Exhibit excellent communication and interpersonal skills to foster long-term relationships.

About the job

About Us

At Twilio, we're redefining the future of communication from the comfort of our homes. We provide cutting-edge solutions to hundreds of thousands of businesses and empower millions of developers globally to create personalized customer experiences.

Our commitment to remote-first work and our strong culture of connection and global inclusion ensures that no matter where you are, you are part of a vibrant team with diverse experiences making a significant global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We leverage Artificial Intelligence (AI) to enhance our hiring process, ensuring it's efficient, fair, and transparent. However, every hiring decision is made by real Twilions, guaranteeing a personal touch at every stage.

Join Us at Twilio

We are on the lookout for our next Senior Strategic Account Executive.

About the Role

Reporting to the RVP of Strategic Accounts for the Rest of Asia, you will manage relationships with some of our largest existing customers in the Communications platform sector, focusing on messaging, voice, and email services. This role is pivotal in protecting and expanding Twilio's communications business within your assigned accounts, specifically targeting enterprises in India and Thailand. As a Strategic Account Executive, you will drive analytical and consultative sales processes (upselling and cross-selling) with customers managing large-scale, global, compliance-heavy, and use case-specific operations. Success in this role hinges on establishing robust partnerships across product management, finance, support, and operations.

About Twilio

Twilio is a leading cloud communications platform that empowers businesses to communicate with their customers in innovative ways. We are dedicated to a remote-first work culture, promoting global inclusion and a collaborative environment that values diverse experiences. Join us as we transform the future of communications.

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