Senior Staff / Staff Backline Technical Solutions Engineer

Your passion for technology is boundless. You wake up each day eager to explore, innovate, and create cutting-edge solutions!About UsDBSync is at the forefront of technological advancements, offering pioneering data integration products that empower our employees to unleash their creativity and foster a sense of belonging. As a prominent provider of data integration and data warehousing services for cloud and SAAS-based on-demand applications, our journey began with Salesforce.com before we emerged as an independent entity. We deliver data integration solutions as SaaS, standalone, or hosted services at competitive rates, providing numerous benefits to business users.Our mission is to lay a robust foundation for businesses to tackle intricate challenges and streamline their workflows while serving as a steadfast support for all their data integration needs. We pride ourselves on encouraging innovation and creativity within our diverse team, which embodies a rich blend of cultural backgrounds. At DBSync, we cultivate a family-like atmosphere where every talent is recognized, nurtured, and encouraged to reach their full potential. We maintain a professional yet dynamic environment reminiscent of a start-up, ensuring that each individual feels valued and accountable, with ample opportunities for growth!If you are driven by a passion to exceed boundaries, a commitment to diligent work, and the confidence to shape future visions and products, DBSync is the perfect fit for you!Our Core ValuesWe genuinely careWe avoid wasting time on repetitive tasksWe foster a fun and engaging environmentWe take ownership of our workWe are experts in our fieldWe strive for collective successAcknowledgmentsDBSync has been rated 4.7 out of 5 on G2, with around 125 reviews in 2023. We have been honored with the following badges:Best Relationship - Winter 2024Leader Americas - Winter 2024Best Results - Winter 2024Best Usability - Winter 2024About the RoleWe are seeking a passionate Technical Solutions Engineer to join our expanding IT team. In this role, you will support mid to enterprise clients by evaluating both business and product requirements to generate functional specifications, acting as a vital link between our customers and engineering teams. You will also take ownership of and drive new features from high-level requirements through to operational delivery.

Who You'll Collaborate WithThe Technical Solutions Engineer (TSE) operates in a collaborative environment, providing support across all Arista products and the diverse network protocols and features encompassed by EOS. This role involves direct interaction with customers and collaboration with both software and hardware development teams as needed. The TSE team is responsible for conducting their own recreates within a dedicated lab environment.By granting customers direct access to a high-level engineer, we enhance the support experience and elevate customer satisfaction.Your ResponsibilitiesAddress customer product inquiries through telephone or written, internet-based email.Resolve customer issues encountered during installation, operation, maintenance, or product application and compatibility.Utilize strong interpersonal skills and product knowledge to effectively respond to customer-centric activities.Troubleshoot hardware and software issues, recommending corrective actions as necessary.Document customer communications and recurring technical challenges to aid product quality initiatives and development.

About MixpanelMixpanel is a leading event analytics platform designed for innovators seeking instant insights from their data—no SQL required. By enabling every team member to visualize and understand the impact of their contributions on key metrics like product performance, marketing effectiveness, and revenue growth, we empower better decision-making across the organization.With over 9,000 paying customers, including industry giants like Netflix, Pinterest, Sweetgreen, and Samsara, Mixpanel is committed to delivering the most comprehensive and reliable analytics platform that organizations can trust and access.About The Role:As a Solutions Engineer at Mixpanel, you will play a pivotal role in our growth by collaborating closely with both our Sales and Partnerships teams. In this position, you will act as a trusted advisor to customers, aligning Mixpanel’s solutions with their business objectives. Our Solutions Engineers are expected to be curious and adaptable, effectively communicating the technical advantages and requirements of Mixpanel to developers and product managers while also conveying the value of our product to high-level executives.Additionally, you will engage with a diverse range of customers through Mixpanel’s partner ecosystem, providing seamless onboarding and continuous education to partners regarding the various aspects of the Mixpanel solution, including joint-value positioning, implementation strategies, and product training. Collaboration with our Solution Engineering and Customer Success teams will ensure that best practices are shared and that our end customers receive a top-notch experience through our partners.In your first month, you will become proficient in Mixpanel’s features and functionalities, as well as its implementation processes. You will have the chance to observe customer calls and demonstrations alongside experienced Sales Engineers and Account Executives, learning how to effectively articulate our value proposition. Training on Mixpanel’s internal systems and tools will be provided to set you up for success.Within your first three months, you will actively participate in deal cycles alongside Account Executives and Partner Managers, leading technical qualifications for customer use cases and delivering tailored demonstrations for potential clients. You will interact directly with leadership at prospective and partner organizations to identify business challenges that can be addressed through our analytics platform, offering consultative insights on how Mixpanel can provide solutions.Responsibilities:Collaborate with Account Executives to drive revenue growth by serving as the primary technical contact for customers.

Join our dynamic team at Aarna HR Solutions Pvt Ltd as a Technical Support Engineer. In this role, you will be the backbone of our customer support, providing exceptional technical assistance to our clients. Your expertise will ensure smooth operations and high customer satisfaction.You will troubleshoot technical issues, guide customers through solutions, and collaborate with our engineering teams to enhance our products. This position is ideal for technology enthusiasts who are passionate about problem-solving and customer service.

CSQ127R179MissionThe Manager of Technical Solutions in Data & AI will spearhead the development and expansion of a specialized team in India, dedicated to ensuring the resilience and seamless operation of customer production workloads. This leadership position involves overseeing support operations during APJ and EMEA business hours while closely collaborating with global teams to guarantee 24/7 support coverage. The team will tackle intricate and protracted data engineering challenges presented by Databricks clients, facilitating the success of real-time use cases. Responsibilities include performance optimization, ensuring production job reliability, and assisting customers in stabilizing workloads on innovative products and features. You will deeply understand the genuine business challenges our clients face with data and be committed to enhancing the reliability and performance of their systems to achieve their objectives.The Impact You Will Have:Lead as the Technical Solutions Manager for an elite team of Data & AI professionals, providing support across EMEA and APJ business hours.Enhance the technical proficiency of the team to ensure successful adoption of new Databricks platform products and features for customer production workloads.Engage with top-tier clients to comprehend their business needs pertaining to Data & AI strategy, collaborating with field engineering and sales as necessary.Partner with internal product engineering teams to improve Databricks products’ supportability and performance.Maintain high reliability of the Databricks platform to help customers achieve their business goals.

Company Summary:Founded in 2002, DVI Solutions has established itself as a premier provider of innovative audio-visual systems, enabling our clients to enhance communication and collaboration, whether among colleagues in the same office or with partners worldwide. With a significant presence across Asia, including Japan, Singapore, Thailand, Shanghai, Hong Kong, Philippines, Malaysia, and Indonesia, we proudly serve a diverse clientele that includes corporations, government agencies, educational institutions, retail outlets, hotels, and more.Position Overview:We are on the hunt for a meticulous AV Technical Documentation Specialist to spearhead the development, organization, and maintenance of our technical knowledge base for AV solutions. This pivotal role blends technical know-how with effective communication skills to generate high-quality documentation, diagrams, and educational resources that support our engineers, pre-sales teams, and clients.You will play a crucial role in translating intricate AV concepts into user-friendly guides, system diagrams, and troubleshooting materials tailored for both internal teams and external stakeholders.Key Responsibilities: Craft comprehensive, user-friendly knowledge base articles on AV concepts, products, and integrations, covering both fundamental and advanced topics (e.g., “What is a DSP?” and “AV over IP basics”). Generate configuration and setup guides for leading AV brands including Crestron, Biamp, Q-SYS, and Shure. Create technical diagrams such as single-line diagrams, signal flow charts, and rack layouts, adhering to standardized templates. Establish and uphold style guides; categorize knowledge base content into sections like concepts, product guides, troubleshooting, and best practices. Collaborate with engineers, project managers, and pre-sales personnel to gather technical details through interviews and discussions.

Role OverviewJoin us as a Forward Deployed Engineer (FDE) at Galileo Technologies, where your expertise will directly influence the success of our top-tier clients through customized technical solutions harnessing generative AI. This dynamic, customer-facing role emphasizes advanced backend engineering, innovative problem-solving, and strategic product development. Collaborate closely with our Head of Field Engineering, AI engineers, and customer project managers to optimize workflows, create tailored integrations, and drive swift advancements towards deploying production-ready solutions.Key ResponsibilitiesEngage with clients to identify their business challenges and architect scalable AI-driven solutions.Develop bespoke features, integrations, and workflows utilizing state-of-the-art AI technologies (e.g., OpenAI Agents SDK, LangGraph, CrewAI).Work alongside client engineering and project management teams to implement solutions and guarantee ongoing success.Regularly monitor, communicate, and synchronize workstreams with internal and external stakeholders.Travel to client sites to foster a deep understanding of their operational needs.

This position is offered through Weekday's Client Salary range: Rs 400000 - Rs 1200000 (INR 4-12 LPA) Role Overview Weekday's Client seeks a Technical Sales Engineer in Bengaluru to drive business growth in the automotive and manufacturing sectors, with a strong emphasis on electric vehicle components. This role blends technical understanding with sales skills to market complex solutions and build lasting client relationships. What You Will Do Act as the link between clients and internal engineering teams, ensuring customer needs are fully understood and addressed. Engage directly with Original Equipment Manufacturers (OEMs) to identify new business opportunities. Develop proposals that clearly communicate value and align with client requirements. Manage the entire sales cycle: lead generation, needs assessment, proposal creation, contract negotiation, and closure. Support clients after the sale to maintain satisfaction and foster long-term partnerships. Present technical concepts in a clear, persuasive manner to both technical and non-technical stakeholders. Location Bengaluru, Karnataka, India

Join Saviynt as an Associate Engineer in our Solutions Engineering team, where you will play a key role in fortifying our AI-driven identity platform. Our cutting-edge technology is designed to manage and govern access to all organizational applications, data, and processes—ensuring that our clients can protect their digital assets while enhancing operational efficiency and minimizing compliance costs. As a recognized leader in identity security, Saviynt is committed to empowering Fortune 500 companies and governmental institutions to safely advance their AI deployments. To discover more about our innovative solutions, visit www.saviynt.com.

Join our dynamic team at Miratech as a Technical Solutions Analyst specializing in Network and Infrastructure. In this role, you will be instrumental in designing and implementing innovative technical solutions that enhance our network infrastructure. Collaborating with cross-functional teams, you will analyze customer requirements and ensure optimal performance and reliability of our systems.

Join Wiz, the pioneering force in cloud security, as we redefine the standards and empower businesses to excel in the cloud. As the fastest-growing startup ever, we are dedicated to helping organizations secure their cloud environments to drive their success. With a substantial track record recognized by security teams globally, we prioritize attracting top-tier talent in a collaborative and innovative culture.Our diverse team, comprising Wizards from over 20 countries, collaborates to protect the infrastructure of hundreds of customers, including more than 50% of the Fortune 100. We scan and secure over 230 billion files daily, positioning ourselves as a leader in a vast and expanding market. This is your opportunity to make a profound impact at Wiz, where you can unleash your creativity and utilize your skills to drive our remarkable growth. Join us in creating secure cloud environments that empower the world's best companies to accelerate their journeys.SUMMARYAs a Senior Solutions Engineer, you will play a crucial role in supporting our Mid-Enterprise customers across South India, reporting to the Regional Director of Solutions Engineering in India. You will collaborate directly with regional account executives to transform our customers' perceptions and approaches to cloud security, becoming their trusted advisor for AWS, Azure, and GCP cloud security matters. Our passion lies in technical sales and ensuring our customers derive maximum value from our solutions.WHAT YOU’LL DOCollaborate with the sales team to provide technical leadership to customers and prospects, assisting the team in achieving quarterly sales targets.Deliver engaging presentations to customers and prospects, including whiteboard sessions, product demonstrations, and proof of value outcomes.Assist our customers in navigating cloud security challenges, ensuring they leverage our solutions effectively.

Aarna HR Solutions Pvt Ltd is currently seeking skilled and motivated individuals for the positions of Service Engineer and Technical Assistant. Join our dynamic team in Bengaluru where you will play a key role in providing technical support and solutions to our clients.Your contributions will directly impact customer satisfaction and the overall success of our services.

Empowering Hardware Innovators to Accelerate Product DevelopmentAt Fictiv, we are dedicated to empowering product innovators.As a leading global manufacturing and supply chain company, Fictiv facilitates organizations in scaling their operations across four manufacturing centers located in India, Mexico, China, and the U.S. Our platform provides access to premium production capabilities, enhances supply chain logistics, and reduces risks, allowing companies to transition from prototyping to full-scale manufacturing efficiently and confidently. To date, we have delivered over 35 million parts for sectors such as aerospace, robotics, automotive, and climate tech, enabling rapid innovation and resource optimization for profitable growth. What Awaits You?Unleash Your CreativityExperience a culture that encourages creativity and innovation without the constraints of outdated processes. At Fictiv, we foster a growth mindset, allowing you to explore bold ideas that drive our sales and customer engagement goals.Career Advancement OpportunitiesUnlike many sales roles, Fictiv offers an environment where your career can flourish. Collaborate with passionate colleagues who challenge you to reach your full potential and support your development.Your Impact in This RoleYour contributions will directly influence our ability to meet complex customer requirements and enhance our manufacturing solutions.

Join Aarki Inc. as a Solution Engineer in Bengaluru, where you will play a crucial role in delivering innovative solutions to our clients. Collaborate with cross-functional teams to design and implement cutting-edge technology solutions that meet customer needs and drive business success. Your expertise will contribute to enhancing the user experience and optimizing performance across various platforms.

About Postman Postman is a leading API platform used by over 45 million developers and 500,000 organizations worldwide, including the vast majority of the Fortune 500. Our mission centers on making the API lifecycle easier and more collaborative, helping teams build better APIs, faster. Founded in Bangalore and headquartered in San Francisco, Postman also has offices in Boston, New York, Austin, Tokyo, and London. We are a privately held company backed by investors such as Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or follow us on X at @getpostman. For a deeper look at our vision, explore The "API-First World" graphic novel. Role Overview: Head of Solutions Engineering (Bengaluru, India) Postman is seeking a Head of Solutions Engineering to lead and expand our customer-facing technical team in India. This role is critical to our continued growth, focusing on building a high-performing team that can engage customers with technical expertise, manage complex evaluations, and drive strategic opportunities. What You Will Do Lead and scale the Solutions Engineering team based in India, reporting into the APAC organization. Work closely with regional leadership, sales, and other cross-functional teams to strengthen customer engagement and refine technical deal strategies. Lay the groundwork for future team growth and development in India. Partner with the Sales team to promote an API-first development culture and support enterprise business expansion. Guide customers in adopting Postman for their API development needs and nurture long-term relationships. What We’re Looking For Experience managing technical teams, ideally in a customer-facing or solutions engineering capacity. Comfort working with APIs and a strong interest in API-first development. Familiarity with AI/ML technologies. Hands-on experience with JavaScript. Background in enterprise sales or supporting enterprise customers.

Join Allegis Global Solutions as we establish our AI Engineering team from the ground up! We are seeking a dynamic Engineering Manager, AI Solutions to drive team health, delivery capacity, and career development for our engineering team based in India. This role focuses on people management, ensuring your team can perform at their best through effective hiring, removing obstacles, fostering growth, and cultivating a high-performance engineering culture. You will lead a diverse team of AI Solutions Engineers, AI Quality Engineers, and AI Solutions Analysts, scaling from a small group to over 20 professionals. Together, you will create intelligent agents, conversational interfaces, and reusable AI capabilities for AGS's global clientele.Key Responsibilities:Team Leadership & DevelopmentBuild and guide a high-performing engineering team (up to 20+ members)Oversee hiring, onboarding, performance management, and career developmentConduct regular one-on-ones, offer coaching, and create professional growth opportunitiesPromote a culture of ownership, continuous learning, and engineering excellenceCollaborate with the Lead AI Solutions Engineer to provide engineers with necessary technical supportDelivery ManagementGuarantee reliable delivery within agreed timelinesManage capacity planning, workload distribution, and resource allocationMonitor team health metrics and facilitate ongoing improvementProactively remove obstacles and escalate issues before they escalateBalance delivery expectations with a sustainable work paceHiring & Team BuildingImplement our hiring philosophy: prioritize software engineering fundamentals over certificationsCreate a team with complementary skills across AI/ML, data engineering, platform, and full-stack developmentConduct effective interview processes and make informed hiring decisionsOnboard new team members effectively to ensure their successStakeholder CoordinationCollaborate with the Head of AI Engineering on project priorities and roadmapCoordinate with business stakeholders regarding delivery expectationsCommunicate team status, risks, and achievements to leadershipWork across time zones with North American leadership (U.S. Eastern time overlap required)Operational ExcellenceEstablish and enhance team processes (agile ceremonies, code review, deployment)Promote the adoption of engineering best practices and standardsManage the team budget and resource planningEnsure compliance with AGS governance and security requirements

Join Saviynt as a Senior Technical Support Engineer specializing in Privileged Access Management (PAM). In this pivotal role, you will be dedicated to ensuring a seamless adoption of Saviynt's PAM solutions by our customers. As part of the Customer Support team, your mission will be to assist clients with the deployment, operational management, and scaling of PAM solutions while delivering outstanding customer experiences and driving business success. Collaborate with various teams, including Sales, Customer Success, Engineering, and Product Management, to tackle intricate security challenges, influence design solutions, and enhance the overall PAM product offering.

About Janes Janes stands as a premier provider of timely and reliable data, information, analysis, and forecasts tailored for Defence and National Security organizations worldwide. With a legacy spanning over a century, Janes uniquely offers a singular resource for comprehensive, unclassified, and current intelligence on military equipment in production and operational use across the globe. By systematically structuring and connecting this data to the inventories of over 190 countries, Janes is exceptionally positioned to deliver accurate, validated intelligence that supports entity recognition, capability assessment, and market analysis. Job Purpose: The Solutions Engineer plays a vital role within the Product team, tasked with facilitating the integration and optimization of Janes' interconnected intelligence capabilities across our customer base. As a member of the Product Solutions team, you will assist in the deployment, configuration, and enhancement of Janes' data across diverse systems, platforms, and mission-critical capabilities. This position emphasizes enabling Janes' data within individual systems, promoting interoperability with third-party and customer datasets, and aligning with customers' AI, intelligence, and data needs. You will help define and document data standards, technical specifications, and integration pathways to elevate customer outcomes and foster innovation. Contributing to high-impact customer and partner projects throughout APAC, you will help shape the future of Janes' technical landscape, including our graph knowledge base, intelligence products, and supporting infrastructure. Your contributions will have a direct impact on national security and defense capabilities. Your Contributions at Janes: System Integration: Facilitate the integration of Janes' data and models into customer systems of record, ensuring seamless functionality and operational relevance. Product Delivery: Assist in the development and delivery of Janes' Interconnected Intelligence products, striving to capture and align with standards and technical expectations. Customer Advisory: Provide remote and on-site technical advisory services to customers, offering insights on data attributes, integration strategies, and system optimization. Ontology & Model Development: Guide the evolution of Janes' data models and ontologies to ensure compatibility and seamless integration with customer ecosystems. Gap Analysis: Identify and prioritize unmet data requirements critical to customer success.

About Zuora Zuora helps businesses adapt and grow in changing markets. The Zuora platform supports a range of business models, making it easier for companies to move to subscription-based and usage-driven pricing. The platform also offers advanced AI features and solutions focused on real business outcomes. Zuora works with organizations to launch new products, simplify complex billing, and build steady, recurring revenue streams. As a pioneer of the Subscription Economy for more than ten years, Zuora continues to expand its platform for quote-to-cash operations. The company’s infrastructure is designed to help businesses monetize products and services flexibly, with AI capabilities built in. Role Overview: Technical Consultant II Location: Bengaluru, Karnataka, India; Chennai, Tamil Nadu, India The Technical Consultant II role focuses on guiding customers through the implementation and adoption of Zuora products. This position calls for strong technical skills, a proactive approach, and the ability to solve problems in collaboration with both internal teams and enterprise clients. Technical Consultants work closely with solution architects, engineers, and stakeholders across regions, translating business requirements into effective technical solutions. What You Will Do Work directly with Zuora Product Engineers to address customer needs and feedback Develop a deep understanding of Zuora products and the subscription business model Implement and manage data and object models Analyze process flows and architecture diagrams Engage with teams across different regions to expand project scope Customize and enhance existing product features and functionalities Offer guidance on business needs related to Zuora products, APIs, and integration best practices Create technical documentation, checklists, and runbooks for customer review and approval Advise on best practices for translating requirements into technical solutions Support customers during User Acceptance Testing and production deployments Ensure smooth handover of solutions to the support team for ongoing assistance Work with workflows, HTML templates, Data Migration, Zuora CPQ, Zuora 360, and Salesforce as opportunities arise Respond to functional and technical questions during regular customer calls Collaborate with experienced consultants to continue developing your own skills and knowledge