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Senior Staff Software Engineer - Customer Onboarding Platform

Ripple Labs Inc.San Francisco, CA, United States
On-site Full-time $208K/yr - $260K/yr

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Experience Level

Senior

Qualifications

WHAT YOU'LL BRING:Extensive experience in software engineering with a strong focus on backend systems. Proven track record of leading successful engineering projects. Expertise in cloud-native architectures and distributed systems. Strong problem-solving skills and a passion for innovative solutions. Excellent communication and collaboration abilities. Commitment to mentoring and developing junior engineers.

About the job

At Ripple, we are on a mission to create a world where value moves as effortlessly as information does today. Our innovative crypto solutions empower financial institutions, businesses, governments, and developers to enhance the global financial ecosystem, fostering greater economic equity and access for people worldwide. Join a team that values your skills and supports your growth as we tackle some of the most exciting challenges in finance.

If you're eager to make a significant impact and unlock unparalleled career advancement, we invite you to help us build real-world value.

THE WORK:

As a pivotal member of the Customer Onboarding Platform team at Ripple, you will lead the comprehensive redesign of our onboarding system, which is integral to every customer's journey.

We have transitioned to a horizontal platform team supporting all Ripple products. Our upcoming initiatives include:

  • Transforming legacy Salesforce-bound processes into modern, engineering-driven backend services.
  • Integrating top-tier vendors like Persona for KYC/KYB, while establishing the necessary orchestration, data flows, and service layer.
  • Architecting scalable, observable, and reliable systems and data models for seamless onboarding across products.

If you are a Staff-level engineer with a passion for modernizing legacy systems, building resilient services, and influencing architectural decisions at a company-wide scale, this is the role for you.

WHAT YOU’LL DO:

  • Bring 8+ years of software engineering experience.
  • Lead the design and development of distributed, cloud-native backend services that enhance onboarding across Ripple’s product suite.
  • Collaborate with Product, Compliance, and other engineering teams to create scalable orchestration and data pipelines.
  • Transition core onboarding logic from Salesforce to robust, observable services with a dedicated persistence layer.
  • Develop platform capabilities that streamline onboarding processes while ensuring compliance and trust.
  • Contribute to essential data modeling efforts for Ripple’s future identity platform.
  • Promote engineering excellence in code quality, testing, and operational practices.
  • Mentor fellow engineers and cultivate a high-impact team environment.

About Ripple Labs Inc.

Ripple is revolutionizing the financial landscape by developing crypto solutions that empower institutions and individuals worldwide. Our team thrives in a dynamic environment where innovation is encouraged, and collaboration is key to driving significant change in the global economy.

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