Senior Solutions Engineer

Role overview Geotab is looking for a Senior Solutions Engineer based in London, England. This role calls for strong technical knowledge and fluency in both French and English. The position focuses on designing and implementing tailored solutions for clients, working closely with the engineering team to address specific business needs. What you will do Design and implement solutions that address client requirements Work with customers to understand their technical challenges Apply bilingual French-English skills in all aspects of client engagement Contribute technical insights to improve Geotab’s product offerings Support customer satisfaction by ensuring solutions meet expectations Requirements Fluency in French and English Strong technical background Experience designing and implementing client solutions

WHO ARE WECognism is the premier provider of B2B data and sales intelligence across Europe. Our platform empowers businesses of all sizes to efficiently discover, connect with, and engage qualified decision-makers, enabling them to close more deals expeditiously. With our headquarters located in London and additional offices globally, Cognism’s contact data and contextual signals are relied upon by thousands of revenue teams to eliminate guesswork in prospecting.OUR WORK MODELHybrid: This role offers flexibility, allowing you to work from our London or Paris office three days a week, with the option to work remotely on other days.YOUR ROLEAs a French-speaking Solutions Specialist within the Customer Success team, you will serve as a strategic partner to Account Managers. You will lead the discovery, design, and implementation of tailored Cognism solutions when complex or high-growth use cases arise, ensuring alignment with the Customer Decision Cycle and Joint Business Plan.Your responsibilities will include owning the solution strategy for your engagements, ensuring that customers' strategic objectives, operating constraints, and go-to-market ambitions are translated into practical and scalable workflows within Cognism.

Join the dynamic Support team at Lightspeed Commerce, where you will serve as the primary point of contact for our valued customers seeking assistance. Your role will involve addressing a diverse range of inquiries, from general guidance to in-depth hardware and software troubleshooting. You will collaborate with various global teams to investigate, troubleshoot, and resolve issues that our hospitality clients encounter during their service operations.

Role Overview Geotab is hiring a Bilingual Italian Solutions Engineer in London, England. This role supports customers who use Geotab’s fleet management systems. The position requires both technical expertise and strong communication skills in Italian and English. What You Will Do Help clients get the most from their fleet management technology. Provide technical support and guidance in both Italian and English. Work closely with customers to resolve issues and answer questions. Contribute to a team focused on customer satisfaction and effective solutions. Requirements Fluent in Italian and English. Technical background relevant to fleet management or related systems. Strong communication and problem-solving skills.

Join our dynamic team as a Bilingual Client Account Manager. Our client, a leading specialist in translation services located in central London, collaborates with prestigious international clients across various industry sectors.KEY RESPONSIBILITIESAs a French-speaking Account Manager, you will be instrumental in maintaining and expanding a portfolio of esteemed clients. Your key duties will include:Expanding and nurturing existing client relationships within the legal and financial sectors through proactive communication, meetings, and networking events.Overseeing account management, analyzing quote requests, crafting compelling sales proposals, and successfully closing deals.Delivering exceptional customer support and managing client expectations while collaborating closely with the production team.Meeting performance KPIs, updating the CRM system, and reporting progress to your manager.CANDIDATE REQUIREMENTSFluency in English is a must. Proficiency in French is highly beneficial but not mandatory.A minimum of a university degree is preferred.A solid and successful background in business development or account management.Exceptional interpersonal and negotiation capabilities.Strong analytical skills and problem-solving abilities.A proactive, enthusiastic, and well-organized individual.Excellent communication and presentation skills, with a knack for fostering client relationships.SALARY & BENEFITS: Base salary between £30,000 and £35,000, with potential commissions exceeding £10,000.LANGUAGESFluency in both French and English is required.TO APPLY FOR THIS POSITION, PLEASE EMAIL YOUR CV DIRECTLY TO US.

Role overview Clay Labs seeks a Bilingual Partner Manager (French Speaking) based in London. The position centers on building and sustaining relationships with partners, with a focus on French-speaking markets. What you will do Develop and manage partnerships that contribute to shared business growth Communicate effectively in both English and French to support collaboration Serve as a main contact for partners, addressing issues and identifying new opportunities Requirements Fluency in French and English Proven relationship management skills Experience working with partners or clients in a business environment

Service Desk Analyst - French SpeakingUK and IrelandJoin Sysco's dynamic Service Desk team as a Bilingual Service Desk Analyst in London. This full-time, permanent position serves as the primary contact for internal users, providing expert level 1 support through various channels: phone, portal, and chat. Your role will involve logging, troubleshooting, and resolving incidents or directing them to the appropriate teams while ensuring excellent service quality and thorough documentation.Key ResponsibilitiesResolve non-critical incidents and service requests, meticulously logging all actions in ServiceNow.Deliver exceptional customer service and professional support.Effectively escalate unresolved issues to the appropriate teams.Utilize standard tools and methods to analyze and resolve hardware and software issues.Document case details comprehensively in ServiceNow, including actions taken and customer impact.Achieve and exceed defined performance metrics such as Customer Satisfaction (CSat) and Quality Assurance (QA) standards.Continuously enhance your knowledge of Sysco’s products and services.Create and update knowledge articles to facilitate First Call Resolution and self-service options.Participate in after-hours and on-call rotations to provide 24/7 support coverage.Complete training objectives while embodying Sysco’s Mission and Values.

Join Contentsquare as a Bilingual Training Consultant and play a vital role in enhancing our clients’ experience through effective training and support. As a key member of our team, you will leverage your fluency in French to deliver exceptional training sessions and resources to our diverse clientele. Your expertise will help clients maximize the value of our digital experience analytics platform.In this dynamic position, you will design and implement training programs tailored to meet the unique needs of our clients, facilitating their understanding and usage of our innovative solutions.

Join our dynamic team as a French speaking Business Development Manager!Job Reference: C6557Recruiter: The Language BusinessLocation: LondonSalary: £30,000 to £35,000Bonus/Benefits: Uncapped commission (£60,000+)About the CompanyLocated in the heart of London, The Language Business Ltd is a renowned translation agency, collaborating with prestigious blue-chip clients across various sectors. We pride ourselves on delivering exceptional service and fostering strong client relationships.Key ResponsibilitiesAs a French speaking Business Development Manager, you will be pivotal in driving new business initiatives. Your responsibilities include:Identifying and pursuing potential clients in the legal and financial sectors to enhance business growth.Engaging with decision-makers within target organizations.Executing cold calls to build a solid pipeline of opportunities.Following up on new business leads and arranging meetings.Documenting weekly progress through our CRM, LBS.Collaborating with the Project Management team to ensure timely and accurate delivery of translations.Candidate ProfileFluency in both French and English is required.A university degree is preferred.Proven track record in business development or sales within a B2B services sector at the C-level.Expertise in sales techniques, key account management, and engaging with senior executives.Strong negotiation skills and a proactive, positive attitude.Excellent communication and presentation skills, adept at nurturing client relationships.Salary, Benefits & Working HoursCompetitive base salary of £30,000 to £35,000, plus uncapped commission potential exceeding £60,000, along with a laptop and other benefits.LanguagesFluent in French and English is essential.

Sectigo is hiring a Bilingual Sales Engineer fluent in both English and French to join the London office. This role connects the sales team with customers, ensuring technical solutions meet client needs and support overall sales objectives. Main responsibilities Work closely with sales colleagues to provide technical support throughout the sales process Present Sectigo products and address technical questions from prospects and existing customers Respond to customer inquiries in English and French Support sales growth by helping clients understand how Sectigo’s solutions fit their requirements Collaboration and environment This position works within a collaborative sales team that values customer satisfaction and business growth. Expect frequent interaction with both internal teams and external clients.

About UsAt Sierra, we are on a mission to transform the way businesses deliver exceptional customer experiences through cutting-edge AI technology. With our headquarters in San Francisco and expanding offices in Atlanta, New York, London, France, Singapore, and Japan, we prioritize a collaborative and inclusive workplace.Our core values of Trust, Customer Obsession, Craftsmanship, Intensity, and Family guide our culture and everyday actions, ensuring we remain committed to excellence and integrity in all our endeavors.Founded by visionaries Bret Taylor and Clay Bavor, we are led by industry pioneers with extensive backgrounds in tech and innovation, driving Sierra forward with ambitious goals and groundbreaking products.Your RoleTechnical Expertise: Serve as the go-to expert for our revolutionary Agent product, crafting tailored demos and providing innovative solutions to meet our customers' unique challenges.Collaborative Engagement: Partner with Sales, Product, and Engineering teams to enhance our go-to-market strategy while continuously improving our offerings through customer-centric product development.Customer Leadership: Engage with potential clients as a technical authority, understanding their requirements and anticipating their needs to drive adoption of our industry-leading AI solutions.What You Bring5-7+ years of experience in Sales Engineering, Solutions Engineering, or customer-facing technical sales roles.Outstanding verbal and written communication skills; must be fluent in both French and English.Proven track record in creating impactful product demonstrations and engaging presentations, coupled with experience in customer interactions within the GTM space.Strong relationship-building skills, with the ability to connect with executives and technical leaders to foster collaboration and trust.

Role overview Unily is expanding in the enterprise Employee Experience sector and seeks a Senior Solutions Engineer based in London. This role supports complex enterprise sales efforts across the EMEA region, working closely with internal teams and prospective clients. What you will do Collaborate with Account Executives to identify and pursue high-value opportunities, guiding prospects through complex buying decisions. Blend strategic insight with technical expertise to shape solution strategies and communicate the benefits of transformation initiatives. Act as a trusted advisor throughout the sales process, helping clients understand how Unily addresses their current needs. Lead product demonstrations, workshops, and proofs of concept that highlight business value and outcomes. Requirements Significant experience managing complex, multi-stakeholder enterprise deals within the EMEA region. Strong skills in clarifying intricate sales processes and building trust with both prospects and clients. Comfortable working alongside technical and commercial teams. This position suits someone who brings structure to ambiguity and communicates both the strategy and technical aspects of Unily’s solutions.

Role overview M3 USA is seeking a Market Research Associate who is fluent in both Dutch and French. This fully remote position is open to candidates based in London or those able to work UK hours. The role is well suited to early-career professionals who are interested in market research and comfortable working in both languages. What you will do Collect and interpret data to identify market trends Collaborate with stakeholders on various projects Contribute to research projects by providing clear, actionable insights Requirements Fluency in Dutch and French Interest in market research and analyzing data Strong communication skills and a collaborative approach Motivation to learn and develop professionally Location and work arrangement This role is fully remote. Candidates should be located in London or able to work during UK business hours.

Role Overview Okta is hiring a Senior Solutions Engineer in London. This position focuses on delivering identity solutions to a wide range of clients. The work combines technical expertise with client-facing collaboration, aiming to improve user experience and maintain strong security and compliance standards. What You Will Do Work directly with customers to understand their requirements and design solutions tailored to their needs Implement Okta's identity products across varied client environments Collaborate with cross-functional teams to ensure smooth project delivery Provide technical guidance throughout the solution lifecycle Mentor junior engineers and contribute to team knowledge sharing What Matters Here Strong background in identity solutions and security Ability to translate client needs into actionable technical plans Experience working with diverse stakeholders Commitment to Okta's mission of secure access for all users

Are you passionate about delivering exceptional solutions in a fast-paced environment? Join Algolia as a Senior Solutions Engineer, where you will play a critical role in shaping the technical success of our customers. In this position, you will leverage your deep technical expertise and innovative problem-solving skills to help clients implement our search and discovery APIs effectively.Your responsibilities will include collaborating with cross-functional teams, providing technical guidance, and ensuring the highest level of customer satisfaction. If you thrive in a dynamic environment and have a knack for translating complex technical concepts into practical solutions, we want to hear from you!

Our MissionAt Planday, a part of Xero, we believe that scheduling goes beyond merely filling shifts. It’s about discovering the ideal balance that fuels business growth while allowing team members to achieve a fulfilling work/life balance.Our goal is to harness the power of Agentic AI to pave the way for a future where managers can effortlessly free up precious time for both their businesses and teams. We are not just developing software; we are on a transformative journey to humanize shift work, making work/life balance accessible for all shift workers. By leveraging cutting-edge technology, we empower individuals to realize their full potential both at work and in life.Founded in 2004 and headquartered in Copenhagen, Denmark, Planday has been instrumental in crafting optimal schedules for hundreds of thousands of users globally. Since being acquired by Xero in 2021, our commitment to innovation has only strengthened.Your ImpactAs a Senior Solution Engineer, you will play a pivotal role in Planday’s go-to-market strategy, collaborating closely with Sales, Product, and Engineering teams to help customers understand how our solutions can seamlessly integrate into their operational and technical landscapes. You will serve as both a value-driven sales advocate and a technical authority, adept at translating intricate capabilities into tangible business outcomes for decision-makers.This role is crucial as we increasingly engage with more complex buyer groups across Mid-Market and Enterprise sectors, where multiple stakeholders, integrations, and technical specifications significantly influence purchasing decisions.You will bridge the gap between commercial aspirations and technical realities, ensuring that we can confidently position Planday within sophisticated customer environments while proactively mitigating obstacles that could hinder deal closures.Your ResponsibilitiesCollaborate with Account Executives on active opportunities to assess requirements and devise the optimal technical strategy.Define technical win strategies early in the sales process, identifying potential risks, dependencies, and competitive advantages.Lead technical discovery sessions and deliver demonstrations that link Planday to concrete business results.Articulate integration, security, and ecosystem considerations into clear value propositions for both technical and executive audiences.Design and develop practical proofs of concept, integrations, or tailored customer-specific solutions as needed to secure deals and demonstrate feasibility.Engage closely with Product and Engineering to address customer-specific requirements and ensure alignment with our technical capabilities.

About DecagonDecagon stands at the forefront of conversational AI, enabling brands to provide unparalleled concierge-level customer experiences. Our cutting-edge technology empowers leading enterprises such as Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to implement AI agents that facilitate personalized and engaging interactions across all communication channels, including voice, chat, email, and SMS.We envision a future where customer interactions are revolutionized, moving from mundane support tickets to swift resolutions and enriching conversations that foster deeper relationships. Our mission is supported by prestigious investors, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, who share our innovative vision.As a company that values collaboration and excellence, we operate from our London office, where our principles—Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle—guide our collective growth and success.About the RoleWe are seeking a Senior Solutions Engineer, a pivotal technical role that will help define the future of our AI-driven solutions in the enterprise sector. This position bridges pre-sales engineering, product strategy, and enterprise architecture. You will act as a trusted technical advisor to enterprise clients, facilitating value-driven solutions and integrating Decagon’s AI-native platform into complex ecosystems.

Location: London (Hybrid Working - 3 days per week office attendance) About Zuora At Zuora, we’re redefining what it means to operate a Modern Business. As the global economy shifts towards subscription and usage-based models, we empower organizations to foster enduring customer relationships that promote sustainable growth—benefiting their businesses, their customers, and the planet. Our innovative platform enables some of the world’s leading companies across various sectors including software, media, telecommunications, IoT, and more to effectively monetize new business models, enhance customer relationships, and deliver outstanding digital experiences. The Team & The Opportunity We are in search of a Senior Customer Solution Engineer to join our expanding EMEA team, focusing on enterprise customers and prospects throughout the region. This role is highly collaborative and customer-focused, placing you at the intersection of technology, business strategy, and value-driven selling. You'll work closely with Account Executives, Product, Solutions, and Customer teams to guide organizations in understanding the potential of Zuora and translating that into tangible business outcomes. This position is location-specific and ideal for a candidate based in the London or Home Counties area, with regular collaboration in our office to maximize impact. What You’ll Be Doing Become a trusted expert in Zuora through thorough onboarding and training across our products, solutions, and use cases. Establish strong technical relationships with customers and prospects, gaining a deep understanding of their goals, constraints, and operational models. Lead engaging product demonstrations and technical presentations for senior stakeholders, including C-level executives. Craft customized, end-to-end demonstrations aligned to each customer’s strategic objectives across various industries. Support intricate enterprise sales cycles by achieving technical victories, addressing objections, and distinctly showcasing Zuora’s value proposition. Collaborate with Product and Solutions teams to impact roadmap priorities based on customer and market insights. Manage adoption and technical health across accounts, ensuring customers derive value and achieve their defined KPIs. Contribute to shaping the commercial strategy and more.

The PreSales team is dedicated to enhancing sales effectiveness, minimizing churn rates, and advocating for value-driven solutions that address customer needs. As a Senior Solutions Engineer, you will collaborate closely with the sales team to facilitate the successful execution of both prospective and expansive deals. Your technical expertise will enable you to become a trusted advisor to both sales and services teams. What does your daily routine entail? Fostering and nurturing relationships with sales representatives, partners, customers, and various internal stakeholders. Acquiring in-depth knowledge of HubSpot products to offer improved and tailored solutions. Identifying customer challenges and delivering technical insights that align with their business objectives. Leading and engaging in projects relevant to PreSales, sales initiatives, and broader organizational goals. Providing coaching and mentorship to junior team members. What qualifications will help you excel in this role? A minimum of 3 years of experience in a PreSales, technical consulting, or sales role. Proven experience collaborating with internal teams and engaging with external customers. A willingness to acknowledge mistakes and see actionable feedback as a valuable opportunity for growth. A passion for teamwork and a drive for personal development. Embracing HubSpot's core values embodied in the HEART framework.