Senior Solutions Engineer

Are you ready to make a difference? Join our team! GoFundMe Pro (previously Classy) is on the lookout for a Senior Manager, Solutions Engineering who will spearhead and enhance our Solutions Engineering department as we expand our enterprise business. This pivotal role exists at the confluence of sales, product development, engineering, and customer success, ensuring that we provide technically robust, scalable, and innovative solutions to our esteemed nonprofit clients. This position reports directly to the Senior Director of Solutions & Partnerships. The selected candidate will lead and nurture a team of Solutions Engineers while remaining actively involved in intricate deals, strategic account management, and cross-functional projects. Your influence will shape our technical presence in the marketplace, foster collaboration with the Sales team, and guide how customer insights inform our strategic roadmap. This is a high-impact leadership opportunity for an individual who has extensive experience in the enterprise Solutions Engineering field, possesses the ability to mentor senior technical talent, and excels at simplifying complexity for both clients and internal stakeholders. Location: Candidates must reside in the San Francisco Bay Area, with an in-office requirement of three days per week. Key Responsibilities: Lead, mentor, and develop a team of Enterprise Solutions Engineers dedicated to supporting complex, high-value nonprofit clients. Establish expectations, best practices, and quality standards for technical discovery, solution design, demonstrations, and customer engagement. Coach Solutions Engineers on executive presence, compelling technical narratives, and managing lengthy, multi-stakeholder enterprise sales processes. Collaborate with Recruiting and cross-functional leaders on hiring, onboarding, and team growth. Enterprise Sales & Technical Strategy: Act as a senior technical authority on the most complex and significant enterprise opportunities. Work closely with Sales leadership to ensure alignment on deal strategies, technical positioning, and resource allocation. Guarantee consistency and rigor in how solutions are designed, articulated, and marketed throughout the sales funnel. Assist with RFPs, security reviews, integration discussions, and architectural assessments as required. Cross-Functional Collaboration: Serve as a critical link between Solutions Engineering, Product, Engineering, and other teams to ensure seamless operations.

Join Cloudflare as a Senior Solutions Engineer, where you will be at the forefront of delivering cutting-edge solutions to our clients. In this role, you will leverage your technical expertise to engage with customers, understand their needs, and provide innovative solutions that drive their success.As a Senior Solutions Engineer, you will collaborate with cross-functional teams to create tailored solutions, ensuring our products meet the unique requirements of each client. Your ability to articulate complex concepts and foster relationships will be crucial in this fast-paced, dynamic environment.

At Stytch, we are transforming the landscape of user authentication and anti-fraud tools, empowering developers to create intricate authentication systems with ease and speed. Our mission is to simplify complex processes and enhance security for our clients.We are seeking a seasoned Solutions Engineer who excels in educating and solving problems, while building strong relationships with developers from leading companies. In this pivotal role, you will assess our clients' needs, articulate design solutions, and guide technical assessments. As the authentication expert, you will work closely with our customers’ engineering teams to ensure a seamless evaluation experience.This is a hybrid, full-time role based in the San Francisco Bay Area. While we value in-person collaboration, we understand the importance of flexibility, so we're looking for someone who is eager to meet in the office 2-3 days a week.

Join Cloudflare as a Senior Solutions Engineer specializing in Digital Native solutions. In this pivotal role, you will collaborate with cross-functional teams to design, implement, and optimize innovative solutions for our clients in the digital space. Your expertise will help drive the adoption of Cloudflare’s suite of products, ensuring a seamless integration that enhances performance and security.

About DecagonDecagon stands as the premier conversational AI platform, enabling brands to elevate their customer interactions to concierge-level experiences.Our cutting-edge technology empowers influential enterprises such as Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to implement AI agents that foster personalized and enriching exchanges across all channels, including voice, chat, email, and SMS.We envision a future where customer experiences evolve beyond traditional support tickets and hold music, leading to quicker resolutions, more engaging conversations, and stronger relationships. Supported by top-tier investors like a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, we are committed to this vision.As an in-office organization, we thrive on our shared pursuit of excellence and rapid progress. Our core values—Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle—guide our team dynamics and growth.About the RoleWe are on the lookout for a Senior Solutions Engineer, a pivotal technical hire who will play a crucial role in shaping the landscape of our AI-driven solutions within the enterprise sector. This position straddles pre-sales engineering, product strategy, and enterprise architecture. You will act as a technical advisor and trusted consultant to our enterprise prospects and customers, facilitating value-driven solutions and the seamless integration of Decagon’s AI-native platform into complex client environments.

Join Lever's dynamic go-to-market team as a Senior Solutions Engineer, where your expertise will directly influence our customer's analytics and business intelligence workflows. In this pivotal role, you will collaborate closely with the sales, product, and customer success teams to ensure a seamless integration of the Sisu platform into our client’s operations. Your responsibilities will include establishing technical pre-sales relationships, designing innovative technical architectures, and crafting tailored solutions to complex challenges.As a vital link between Sales and Product, your insights will drive the evolution of our operational analytics platform. You will provide valuable feedback to the Product and Marketing teams, shaping the future roadmap and go-to-market strategies. This position offers the unique opportunity to leverage your analytical and data science expertise while engaging in creative brainstorming sessions with customers to tackle demanding problems.Within our compact and agile team, you will not only engage with clients but also participate in mentoring new team members, presenting at various events, and contributing to content that reaches a global audience.

Discover OktaOkta is the world's leading identity management company, empowering individuals to securely access any technology, anywhere, on any device or application. Our versatile products, including the Okta Platform and Auth0 Platform, ensure robust security, seamless authentication, and automation by placing identity at the heart of business security and growth.At Okta, we embrace diverse perspectives and experiences. We value lifelong learners and individuals who can enhance our team with their unique insights.Join us in our mission to create a world where identity is yours!The Solutions Engineering Team - This is a customer-facing sales role. Candidates must be located in the USA and be US citizens, with travel required at least 25% of the time, including attendance at an in-person onboarding session.The Global Presales organization at Okta combines a diverse range of experts, including Solutions Engineers, the Office of the Field CTO, and Architects, who blend deep technical knowledge with strategic business acumen. This team acts as trusted advisors to our customers and partners, helping them fully leverage Okta’s Identity Platform. Through insightful questioning and understanding of complex challenges, we deliver customized solutions that address unique identity needs. Our commitment to empathy, collaboration, and customer success sets us apart.Solutions Engineer Opportunity at OktaAs a Solutions Engineer reporting to the Senior Manager of Solutions Engineering, you will be integral to our presales team, responsible for delivering impactful sales presentations and product demonstrations. You will guide customers on implementing Okta’s customer identity and access management solutions effectively.Your Responsibilities:Strategic Customer Engagement:Facilitate strategic conversations with technical and engineering leaders and stakeholders.Stay abreast of emerging trends, industry best practices, and identity-driven digital transformations.Assist in crafting executive-level messaging and contribute to strategic discussions by aligning Okta’s solutions with customer business outcomes.Develop customer-focused perspectives that translate Okta’s offerings into actionable solutions for client challenges.Lead in-depth technical Q&A discovery sessions for prospective clients.

Join BigID as a Senior Solutions and Presales Engineer, where you will play a pivotal role in driving customer success and enhancing our sales efforts. In this dynamic position, you will leverage your technical expertise and communication skills to demonstrate our innovative data discovery solutions to potential clients. Your insights will be crucial in shaping proposals that align with client needs, ultimately contributing to the growth and success of BigID.

Astranis is at the forefront of the space communications revolution, crafting cutting-edge satellites designed for high orbits that extend humanity's reach into the cosmos. Currently, our satellites deliver dedicated and secure networks to a diverse clientele that includes large enterprises, sovereign governments, and the US military. With five satellites successfully in orbit and a pipeline of launches planned, we are addressing a robust backlog exceeding $1 billion in commercial contracts.Astranis is recognized as the go-to partner for satellite communications, particularly for clients with stringent demands for reliability, data security, network transparency, and tailored solutions. Our company has secured over $750 million in investment from premier venture capitalists, including names like Andreessen Horowitz, Blackrock, and Fidelity, and our team comprises 450 talented engineers and entrepreneurial minds. We design, construct, and operate our satellites from our expansive 153,000 sq. ft. headquarters located in Northern California, USA.Senior Solutions EngineerThis pivotal role will support both our commercial and US government initiatives.RoleAs a Senior Solutions Engineer, you will engage in designing and analyzing satellite networks tailored for global commercial and governmental applications. The focus will primarily be on pre-sales engineering for commercial endeavors, while also contributing to post-sales engineering and internal development projects. This role is centered around optimizing high-throughput satellite networks, encompassing various parameters such as:Satellite communications payload configuration and developmentOrbital slot selection, spectrum, and frequency planningAntenna system optimization and user coverage area definitionUser terminal selectionNetworking and modem equipment selection and configurationGateway and remote earth station selectionBaseband selection tailored to the client’s specific requirementsThis dynamic role balances technical expertise with business and customer-facing responsibilities, offering high visibility and significant impact. Key responsibilities include:Developing satellite network solutions for commercial projects from inception to deal closure and beyond.Modeling and analyzing satellite networks utilizing proprietary software.Collaborating with Commercial, US Government, Finance, Legal, Engineering, Operations, Regulatory, and Executive teams.Effectively communicating our satellite network designs and reports as solutions/sales engineers.Assisting in regulatory efforts (FCC, ITU, etc.) related to satellite operations.

We are seeking a talented and experienced Senior Majors Solutions Engineer to join our dynamic team at Cloudflare. In this pivotal role, you will leverage your technical expertise and problem-solving skills to deliver innovative solutions for our major clients. You will work closely with cross-functional teams to understand client needs and provide strategic guidance on our product offerings. Your contributions will directly impact our clients' success and drive the growth of our business.

As a Solutions Engineering Manager at Mixpanel, you will lead a dynamic team of engineers and solution architects, driving innovation and excellence in delivering our analytics solutions to clients. You will work closely with cross-functional teams to ensure our products meet client needs and exceed expectations. Your leadership will be pivotal in shaping team strategies, mentoring talent, and enhancing our customer engagement.

About incident.ioincident.io is the premier AI-driven incident response platform designed to significantly enhance incident response efficiency and reliability. Our solution integrates on-call management, incident response, AI Site Reliability Engineering (SRE), and status updates into one comprehensive platform, empowering teams to act swiftly, minimize downtime, and keep their customers informed.Since our inception in 2021, we have supported over 1,500 organizations, including Netflix, Airbnb, and Block, in managing over 500,000 incidents. Each month, thousands of responders across Engineering, Product, and Support leverage incident.io to restore services more quickly, maintain alignment under pressure, and focus on delivering value to their customers.We are an ambitious, rapidly growing team that prioritizes customer satisfaction, product excellence, and delivering magical experiences. We’ve raised $100M from esteemed investors such as Index Ventures, Insight Partners, and Point Nine, along with contributions from founders and executives of leading tech companies.The TeamOur Solutions Engineering team acts as the vital link between our innovative product and the specific requirements of our customers. With expert knowledge of incident.io's offerings, they collaborate closely with our Account Executives to showcase the extensive capabilities of our platform.This proactive team excels in transforming intricate technical details into clear business advantages, guiding potential clients through comprehensive product evaluations, and devising customized solutions. Whether leading proof-of-concept initiatives, navigating complex integration queries, or providing essential market insights to refine our product roadmap, our Solutions Engineers play a crucial role in advancing intricate deals and ensuring customer success from the very first interaction.Your Responsibilities:Collaborate with Account Executives to understand customer needs and demonstrate the product's value.Lead technical discussions and address integration challenges with potential clients.Provide feedback that shapes product development based on client interactions.Conduct product demonstrations to showcase features and benefits effectively.

Why Join Mintlify?At Mintlify, we are dedicated to empowering builders in the tech industry.Extensive Reach: Our documentation platform serves over 100 million developers annually and supports documentation for more than 18,000 companies, including notable names like Anthropic, Microsoft, PayPal, Spotify, and Coinbase.Small Team, Significant Impact: With a team of fewer than 50 individuals and $22 million in funding, every new team member has a direct influence on our growth and direction.Culture of Growth: We prioritize quick learning, resilience, and embracing unique personalities.As we continue to grow in value, we seek to align our headcount with our ambitions.Role OverviewThis Pre-Sales technical role is an integral part of Mintlify's Sales Team. Rather than performing standard demonstrations, you will be a builder, collaborating closely with Account Executives to close complex enterprise deals through scoping, prototyping, and delivering tailored technical solutions.As enterprise clients assess Mintlify, they often require additional technical validation. Your mission will be to streamline this process by translating customer needs into actionable technical solutions, creating necessary prototypes to showcase value, and supporting the sales team in securing larger, intricate deals without overburdening our core engineering team.In this position, you'll collaborate with Sales, Engineering, Product, and the CEO to land our most strategic deals and transform custom work into scalable, productized solutions.This position is for those eager to get hands-on and build innovative solutions.Key ResponsibilitiesDeal Execution & Technical ValidationCollaborate with Account Executives on complex enterprise and mid-market deals from initial discovery to final close.Conduct in-depth technical discovery to thoroughly understand customer documentation workflows, integrations, and success metrics.Design and build customized demos, prototypes, and proofs-of-concept that facilitate deal closures and expedite decision-making.Present technical solutions to diverse audiences, ranging from technical engineers to executive stakeholders.

Our Mission & Values:At Drata, we empower organizations to cultivate and maintain the trust of their users, customers, partners, and prospects. We serve as the essential proof layer that demonstrates why exceptional companies deserve the trust they strive to earn.We embody our core values daily. Built on Trust signifies that consistency is paramount. We Act with Integrity by always choosing to do what is right. Our Customer Obsession ensures that the needs of those we serve remain at the forefront of our endeavors. Competitive Fire inspires us to strive harder than anyone else. We believe that Diversity brings forth unique perspectives that lead to innovative solutions. Our Automation First approach prioritizes efficiency, enabling us to save both time and resources.Our Culture & Work Style At Drata, we are not merely developing software; we are cultivating a mindset. Every action we take is driven by:Be a Driver (Owner‑Operator Mentality): Take ownership of your work. Strive for continuous improvement. Achieve impactful results.Move at Drata Speed (Precision & Velocity): Make swift decisions. Learn quickly. Create immediate impact.Stay Mission-Driven (Customer‑Obsessed): Question assumptions. Provide value. Maintain a sense of urgency.We complement our high-velocity culture with a thoughtful hybrid work model, believing that flexibility and collaboration are both crucial. In the Bay Area, we come together in-office from Tuesday to Thursday for high-impact collaboration days where teams align, strategize, and innovate. Mondays and Fridays offer flexibility, allowing you time for focused work, balance, and autonomy.If you thrive in an environment where you are empowered, energized, and collaborating with intelligent, mission-driven individuals, you will find your place here.Why Join The Drata Team?The best way to grasp the essence of the Driver’s Mindset is to witness it firsthand. We are an award-winning, mission-driven team of over 600 people worldwide, united by a culture that prioritizes trust, speed, and continuous growth.See the Speed: Watch our CEO, Adam Markowitz, discuss our hyper-growth journey from $0 to $100M ARR in just four years.Hear the Voice of the Team: Check out our "Life at Drata" page for employee testimonials about our collaborative culture and the growth opportunities we offer.

Join Mixpanel as a Senior Engineering Manager focused on Data Solutions! In this pivotal role, you will lead a talented team of engineers in designing and implementing innovative data solutions that empower organizations to make data-driven decisions. You will be instrumental in shaping our engineering practices, driving technical excellence, and fostering a culture of collaboration and continuous improvement.As a Senior Engineering Manager, you will collaborate with cross-functional teams to define strategic goals and ensure alignment with product and engineering objectives. Your leadership will guide the team in delivering high-quality data products while mentoring and developing engineers to reach their full potential.

About SemgrepSemgrep is a pioneering force in code security, designed for builders aiming to innovate seamlessly. Our platform empowers teams to identify, flag, and rectify real issues before deployment, utilizing a security system that evolves alongside the development process. Semgrep enhances code security in real-time and offers protective measures that enable developers to work swiftly while maintaining security integrity. Trusted by security professionals, Semgrep integrates seamlessly into developers' workflows, providing solutions that do not disrupt productivity while ensuring security teams have the visibility, control, and assurance they need. Our AI-driven technology adapts to your context, significantly reducing false positives and prioritizing actionable vulnerabilities, as validated by 95% of security reviewers across over 6 million findings. With Semgrep, achieving zero false positives is attainable, as our AppSec teams report an 80% reduction in false positives across Code and Supply Chain, leading to a dramatically lighter backlog.Founded in San Francisco and supported by prestigious investors such as Menlo Ventures, Felicis Ventures, Lightspeed Venture Partners, Redpoint Ventures, and Sequoia Capital, Semgrep is recognized by Gartner in Application Security Testing and is trusted by industry leaders including Snowflake, Dropbox, and Figma. Discover more at semgrep.dev.About the RoleAs a Senior Solutions Engineer at Semgrep, you will play a crucial role within a diverse team dedicated to assisting developers worldwide in creating secure applications. Your daily interactions with customers will directly influence a more effective and resilient development process that identifies software vulnerabilities before they go live. You will serve as the technical authority, collaborating closely with our clients to comprehend their objectives and challenges, integrating our products and services into their environments, and ensuring we deliver optimal value.Experience in a dynamic tech environment is beneficial, but we prioritize your problem-solving skills over your background. If this opportunity excites you, even if you don't meet every requirement, we encourage you to apply!

We are seeking a talented and driven Senior Solutions Engineer who is fluent in Russian to join our dynamic team at Cloudflare. In this role, you will utilize your technical expertise and problem-solving skills to deliver innovative solutions to our clients. You will be working closely with our sales and engineering teams to address customer needs and help them optimize their use of our services.Your responsibilities will include engaging with customers, understanding their challenges, and providing solutions that leverage Cloudflare's suite of products. You will be instrumental in driving customer satisfaction and success while working in a collaborative environment.

Join Cloudflare as a Senior Solution Engineer, where you will play a key role in driving innovative solutions for our Mid Market customers. If you are passionate about technology and enjoy solving complex challenges, we want to hear from you!

About Our TeamThe Technical Success team plays a crucial role in ensuring the responsible and efficient deployment of ChatGPT and OpenAI API applications for developers and enterprises. As trusted advisors, we guide our clients to harness the full potential of our models and products, transforming their business processes through innovative solutions such as customer service enhancements, automated content generation, and groundbreaking applications utilizing our latest models.Role OverviewWe are seeking a Solutions Engineering Manager to lead and inspire a talented team of Solutions Engineers. In this pivotal role, you will merge technical expertise with customer engagement and team development to create outstanding pre-sales experiences that drive significant business results.You will navigate your team through complex customer challenges, helping them to thrive in ambiguity while ensuring that solutions are firmly rooted in robust technical reasoning and tangible business value. Close collaboration with Sales, Deployment, Product, and Research teams will be essential to creating a fluid end-to-end customer experience.This position is available in our San Francisco or New York office. We embrace a hybrid work model, requiring three days in the office each week, and we provide relocation assistance to new hires.Your Contributions Will Include:Formulating and articulating a strategic vision for the Solutions Engineering team that aligns with the company's broader objectives and addresses the changing demands of our clients.Leading a diverse team through the pre-sales process, enhancing customer engagement, fostering product adoption, and establishing scalable systems and processes.Serving as a trusted escalation point for key customers in your sales segment, tackling intricate technical issues and maintaining clear communication with executive stakeholders.Championing the innovative use of our AI technologies across various industries, positioning the company as a leader in the field.Ideal Candidates Will:Possess over 8 years of experience in technical customer-facing roles, adept at building and maintaining C-level technical and business relationships within complex, global organizations.Have a minimum of 3 years of experience leading technical pre-sales teams, demonstrated by a successful track record of hiring, mentoring, and managing high-performing teams.Exhibit strong communication skills and a passion for technology, capable of articulating complex technical concepts to diverse audiences.