Senior Solutions Engineer at Wisedocs | Toronto, Ontario

Wisedocs is an innovative and rapidly expanding AI platform that revolutionizes the way insurance companies analyze claims. With approximately $20 million USD in funding and a diverse team of over 100 professionals worldwide, we proudly serve more than 90 clients across North America and Australia, consistently doubling our revenue year over year.Founded by industry veterans who have firsthand experience with the claims process, Wisedocs uniquely blends extensive domain expertise with cutting-edge AI technology trained on over 100 million documents. Our platform simplifies complex medical records into easily digestible insights, all supported by expert human oversight.Join a passionate team dedicated to creating intelligent products that streamline complexity, enhance decision-making, and deliver tangible impacts when it matters most.Role OverviewWe are seeking our inaugural Senior Product Marketing Manager (PMM), a dynamic individual eager to build, lead, and scale a crucial function that communicates our narrative to the world effectively.As the pivotal link between Product and Go-to-Market strategies, you will transform intricate product features into clear, compelling stories that resonate with our audience. Working closely with our Go-to-Market Enablement lead, you will empower our Sales and Customer Success teams with the right messaging and the confidence to deliver it. From product roadmap to launch and adoption, you'll ensure our narrative remains consistent, engaging, and impactful.This role is a blend of execution and strategic development. You will actively create messaging, marketing assets, and GTM strategies while laying the foundation for a scalable Product Marketing function. As we grow, you will have the opportunity to step into leadership and influence the direction of the team.You will excel in this role if you:Have a proven track record in high-growth B2B SaaS environmentsEnjoy collaborating at the intersection of product, sales, customer success, and marketingRelish the challenge and reward of building a function from scratchAre adept at diving into details while maintaining a strategic perspectiveIf you seek a position where you can make a significant impact, shape the future of a burgeoning company, and grow alongside it, this is the opportunity for you.Your Contributions Will Include:Positioning & InsightsDevelop messaging frameworks tailored to various personas, industries, and use cases.Translate market, customer, and competitor insights into actionable strategies.Create valuable GTM tools such as battlecards and objection handling guides.Go-to-Market & LaunchesLead GTM planning and execution for product launches.Craft detailed launch briefs, narratives, assets, and playbooks.Ensure alignment of Sales and Customer Success readiness with our messaging and strategies.

Wisedocs is an innovative and rapidly expanding AI platform that revolutionizes the way insurance companies assess claims. With approximately $20 million USD raised and a diverse global team of over 100 members serving more than 90 clients across North America and Australia, we are on a trajectory of doubling our revenue each year.Founded by industry experts who have firsthand knowledge of the claims process, Wisedocs integrates profound domain expertise with cutting-edge AI technologies trained on over 100 million documents. Our platform simplifies complex medical records into clear, structured insights, always supported by expert human oversight.Join our mission-driven team dedicated to creating intelligent solutions that simplify complexity, speed up decision-making, and deliver real impact when it matters most.Role OverviewWe are seeking a passionate and detail-oriented Prompt Engineer who will be instrumental in evaluating and testing the outputs of our AI models, particularly focusing on extracted and summarized data. This role involves close collaboration with our engineering and product teams to guarantee that our machine learning models meet both technical and clinical standards. Your insights will be critical in driving enhancements within our systems, ensuring that our products provide unparalleled value to healthcare providers and their patients.Key ResponsibilitiesTesting AI Outputs: Conduct thorough testing of AI-generated outputs, concentrating on medical prompts and machine learning applications in healthcare.Providing Feedback: Analyze AI outputs for accuracy, relevance, and clinical validity. Deliver comprehensive feedback to the engineering team to bolster prompt performance and model behavior.Standard Operating Procedures: Develop, maintain, and update in-depth SOPs for medical prompt engineering and testing to ensure consistency and quality in prompt generation and validation.Engineering Collaboration: Work hand-in-hand with the engineering team to troubleshoot, refine, and enhance machine learning models based on the feedback received from prompt evaluations.Quality Assurance: Verify that AI-generated responses comply with clinical guidelines, best practices, and healthcare regulations.Data Analysis: Assist in analyzing medical datasets and model outputs to assess the performance of AI models in clinical environments.Documentation: Document all testing processes, results, and enhancements. Create user-friendly guides and best practices documents for prompt testing and optimization.Continuous Improvement: Actively engage in the iterative process of enhancing prompt accuracy, functionality, and overall system performance in collaboration with cross-functional teams.

The Ministry of the Government of Ontario is seeking a talented and driven Solutions Development Programmer/Developer to join our team. In this role, you will have the opportunity to contribute to meaningful projects that impact the community, utilizing your programming expertise to develop innovative software solutions.The ideal candidate will be proficient in various programming languages and technologies, with a passion for problem-solving and a commitment to delivering high-quality solutions.

About KeyfactorAt Keyfactor, we are dedicated to creating a connected society grounded in trust, offering identity-first security solutions for every individual and machine. With our expertise in cybersecurity, we empower organizations to swiftly build and sustain digital trust on a large scale. Trusted by over 1,500 companies worldwide, Keyfactor is consistently recognized as a premier workplace thanks to our remarkable team that fosters a thriving culture. Join us and trust your future with Keyfactor!Position Overview:As a Senior Solutions Engineer, you will spearhead the technical strategy for key enterprise accounts adopting our AgileSec Cryptographic Posture Management (CPM) platform. Your role will be pivotal in defining CPM architectures, guiding clients through discovery, inventory, governance, and remediation phases, and ensuring seamless deployment in complex enterprise environments. You will support strategic sales by translating cryptographic risks and regulatory requirements into scalable adoption roadmaps aligned with our product capabilities and long-term expansion goals.

Wisedocs is an innovative and rapidly expanding AI platform that revolutionizes the way insurance companies evaluate claims. With approximately $20 million USD in funding, over 100 team members worldwide, and more than 90 clients across North America and Australia, we are experiencing remarkable growth, doubling our revenue year after year.Founded by industry experts who have firsthand experience with the claims process, Wisedocs merges extensive domain expertise with cutting-edge AI, trained on over 100 million documents. Our platform simplifies complex medical records into clear, structured insights, supported by expert human oversight.Join our mission-driven team dedicated to developing intelligent products that simplify complexity, expedite decision-making, and create a significant impact when it matters most.Role OverviewWe are on the lookout for a Senior Machine Learning Engineer to spearhead the scaling and innovation of machine learning initiatives across the organization. In this pivotal role, you will enhance our inference and training pipelines to accommodate a higher volume of customers while refining extraction and summarization techniques across various modalities. You will foster a customer-centric approach and collaborate with fellow senior engineers to seamlessly integrate the ML system into the broader Wisedocs platform.Our Current ML EcosystemWe have three primary types of ML systems operational in production: an entity classification system, a custom reports generator, and a series of summarization models. Our entity classification has been functioning for four years and currently processes data asynchronously using a combination of models. Discover more about our initiatives at our tech blog.Recent Projects by Our ML Team:Reconstructing our inference pipeline to achieve 100x scalingDeveloping consistent parsing methods for 50,000-page PDFsDeploying our pipeline within an isolated government client environmentYour ResponsibilitiesDesigning and implementing machine learning models to analyze and interpret large sets of medical and insurance documentsCreating robust, scalable APIs using PythonCollaborating with technical stakeholders and leaders to contribute to system design and implementationEnsuring the reliability and scalability of ML systems while enforcing best practices in data engineering and model lifecycle managementWorking closely with our expert-in-the-loop teams to develop industry-leading evaluationsAdditional responsibilities will evolve as projects progress and change

Join the Government of Ontario as a Solutions Development Software Specialist specializing in .NET technologies. In this role, you will collaborate with cross-functional teams to deliver innovative software solutions that enhance government operations and services. Your expertise will drive the development and deployment of robust applications while ensuring compliance with industry standards.

Join Our Innovative Team at RootlyAt Rootly, we are dedicated to revolutionizing the way organizations handle incidents, ensuring reliability and swift resolution. Our cutting-edge incident management platform empowers companies globally to tackle challenges head-on. We are not just reshaping an existing industry; we are pioneering a new multi-billion dollar segment and seek exceptional talent to join us in this ambitious journey.Our customers rave about Rootly. Leading firms like NVIDIA, Figma, Canva, Tripadvisor, and Squarespace trust us to enhance their incident management processes. Discover why we have earned a 5-star rating on G2.With backing from prestigious investors including Y Combinator and industry veterans like the CTOs of Dropbox and GitHub, we prioritize transparency within our culture. Our team conducts monthly financial reviews to keep everyone informed about the company's health, and we share our progress through our weekly changelog.Your Role as a Solutions EngineerAs a Solutions Engineer, you will be a technical authority and a trusted advisor, guiding our customers towards successful implementation of Rootly. Your role will involve:Leveraging your technical expertise to facilitate customer implementations and demonstrations.Creating best practices and developing content related to Incident Management and On-Call processes.Collaborating with Engineering, Customer Success, Support, and Product teams to ensure the customer's voice is represented and to drive continuous improvement of our products.Engaging directly with customers on technical matters, including REST APIs, webhooks, Infrastructure as Code (Terraform), and cloud platforms like AWS, GCP, or Azure.If you are a developer or technologist who thrives on discussing technology, enjoys collaborating with customers across various sectors, and has a proactive, problem-solving attitude, we would love to connect with you!

The Senior Solutions Architect at Tipalti’s Professional Services organization plays a crucial role in ensuring solution excellence and establishing integration architecture standards. This position is pivotal for delivering successful outcomes for intricate ERP integrations. You will oversee the comprehensive solution design for unique ERP use cases by defining integration patterns, ensuring technical scalability, and guiding Professional Services delivery teams through the implementation process.Your responsibilities will include collaborating with customers, partners, Sales, Product, and Engineering teams to translate business needs into solid, scalable architectures. You will also act as the technical authority and escalation point for complex solution scenarios.

Join the Government of Ontario as a Senior EMS Analyst, where you will play a vital role in enhancing emergency management systems. This position involves analyzing data, developing reports, and providing strategic insights to ensure efficient operation and planning.

The Ministry of Transport for the Government of Ontario is seeking a skilled Senior Business Analyst to join their dynamic team. This exciting opportunity involves analyzing and improving processes within the transport sector while collaborating with various stakeholders to implement effective solutions.

Starling Bank is the pioneering digital bank in the UK, dedicated to transforming the banking experience for over 4 million customers! Our innovative technology empowers individuals to save, spend, and manage their finances seamlessly. Introducing… Engine by Starling.Engine by Starling is our software-as-a-service (SaaS) division, designed to provide the same cutting-edge technology that drives Starling Bank. Recently established as an independent entity, we are eager to partner with forward-thinking banks globally to fuel their growth with our robust technology.This platform is now accessible to banks and financial institutions worldwide, offering them the chance to leverage innovative digital features and streamlined back-office processes that contribute to Starling's success.At Engine by Starling, we prioritize our technologists who thrive in a dynamic environment focused on innovation and collaboration. We maintain a flat organizational structure that empowers team members to make impactful decisions. In our open culture, support is always within reach, ensuring we succeed together!To excel at Engine, you must be self-motivated and take full ownership of your responsibilities—from building and designing to sharing insights and ensuring efficiency in our processes, all aimed at delivering outstanding results for our customers. Our mission is guided by five core values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.Hybrid WorkingWe embrace a hybrid work model at Engine, favoring team members who can commute to our Toronto office to foster in-person collaboration.About the RoleAs a Senior Solutions Engineer, you will leverage your expertise in Engine's technology and architecture to articulate our product offerings, identify client needs, and design tailored solutions.Your role will encompass both the sales and delivery phases of projects, as well as ongoing client success, collaborating with diverse teams across Technology, Delivery, Product, Client Success, and Business Development.

Wisedocs AI is a rapidly expanding, venture-funded AI platform revolutionizing the way insurance companies evaluate claims. With approximately $20 million USD raised, a global workforce of over 100 team members, and more than 90 clients across North America and Australia, we are witnessing a year-over-year revenue increase.Founded by industry veterans who have navigated the claims process, Wisedocs blends extensive domain expertise with cutting-edge AI trained on over 100 million documents. Our platform simplifies complex medical records into concise, structured insights, supported by expert human oversight.Join our mission-driven team dedicated to developing intelligent products that simplify complexity, speed up decision-making, and create meaningful impact when it matters most.Role SummaryAt Wisedocs, we are constructing the infrastructure that underpins modern insurance and legal document review, and our revenue engine is rapidly expanding. As Marketing, Sales, and Customer Success scale concurrently, we are seeking an individual who can integrate the GTM (Go-to-Market) strategy: an innovator who constructs systems, highlights signals, and transforms data into actionable decisions that propel our business forward.The Senior Manager of Revenue Operations will oversee our complete GTM tech stack—from conceptualization to implementation. You will design the reporting framework that our Senior Leadership Team (SLT) relies on, driving daily performance across our customer-facing teams.This position is ideal for someone who is outcome-oriented, proactive, and possesses a strong perspective. If you seek a defined backlog and a steady scope, this role may not be for you. However, if you aspire to take ownership of a function and influence how a scaling company operates its revenue engine, this is the opportunity for you.Your Responsibilities:GTM Technology & SystemsLead the configuration, administration, and evolution of HubSpot and the wider GTM tech stack (SalesLoft, Avoma, Vitally, ZoomInfo, LinkedIn Sales Navigator, Koalify, and others).Assess new technology solutions to enhance and modernize our revenue generation engine.Facilitate integrations and data flows across platforms to ensure a single source of truth for the revenue organization.Provide support to end-users as required.Reporting, Analytics & InsightsEstablish and manage the GTM reporting infrastructure utilized by senior leadership, encompassing pipeline, conversion, retention, and expansion metrics.Address ad-hoc analysis requests with context and insight—not merely figures.Proactively identify trends, anomalies, and opportunities, consistently accompanied by recommendations.

About ClutchClutch is Canada's leading online used car retailer, dedicated to providing an effortless and enjoyable car-buying experience. Our platform allows customers to explore a vast selection of vehicles from the comfort of their homes, have their chosen car delivered directly to their door, and enjoy our reassuring 10-Day Money-Back Guarantee. Celebrated as one of Canada’s Top Growing Companies for two consecutive years and recognized in LinkedIn's Top Canadian Startups list, we are eager to welcome inquisitive, diligent, and passionate individuals to our expanding team.Founded in 2017 and headquartered in Toronto, Clutch is supported by renowned investors such as Canaan, BrandProject, Real Ventures, D1 Capital, and Upper90. To discover more about us, visit clutch.ca.About the RoleClutch is on the lookout for a Senior Analytics Engineer to architect, maintain, and enhance our analytics data infrastructure. In this pivotal role, you will collaborate with business units, oversee essential data domains, and mentor fellow analytics engineers while advocating for data quality, governance, and contemporary analytics methodologies.

About Kepler Communications Kepler Communications is building real-time internet access for space-based assets. With 33 satellites launched so far, Kepler operates the first commercial optical data relay constellation. This network enables continuous, real-time communications in space and supports on-orbit computing and hosted payloads. Our Team Kepler brings together ambitious thinkers, skilled builders, and persistent problem-solvers. The team values diverse perspectives and encourages growth, leadership, and global impact. Role Overview: Solutions Architect Based in Toronto, Ontario, the Solutions Architect will contribute to shaping the future of the space economy. This role offers the chance to work on projects that drive innovation in space connectivity and data-driven exploration.

ZoomInfo Technologies LLC is hiring a Senior DevOps Engineer in Toronto, Ontario. This position centers on strengthening infrastructure and refining deployment processes to help the organization scale effectively. Collaboration is a key part of this role, as the Senior DevOps Engineer will partner with teams from engineering, product, and operations to design systems that can support ongoing business growth. Key responsibilities Maintain and improve infrastructure to enable reliable deployments Work with cross-functional teams to develop scalable solutions Implement automation to streamline workflows and boost efficiency Use cloud technologies to optimize system performance Location This role is based in Toronto, Ontario, Canada.

OverviewAt Qsight, a dynamic division of Guidepoint, we are dedicated to developing innovative data intelligence solutions tailored for the healthcare industry. Our team utilizes cutting-edge proprietary datasets and thorough analysis of alternative data sources to provide actionable insights for leading institutional investors, medical device manufacturers, and pharmaceutical companies. With a commitment to delivering market intelligence products that are highly relevant, accurate, and scalable, we ensure our global client base receives unparalleled insights.We are looking for a driven and skilled Operations Engineer to become a vital part of our expanding team. This multifaceted role centers around SaaS/platform operations and tier-2 support for client-facing systems. You will take charge of administering and ensuring the reliability of essential tools, troubleshooting and resolving escalated issues with comprehensive documentation, and creating lightweight automation and reporting solutions to minimize manual tasks as we grow.Your collaboration with Customer Success, Product, and Engineering will be crucial in proactively monitoring, supporting, and enhancing critical systems. By applying practical and creative problem-solving skills, you will improve reliability, expedite resolution times, and enhance operational visibility. On a daily basis, you will address and resolve client technical inquiries, manage vendor license administration and renewals, and generate reports that guide operational decisions.This role is hybrid based in Toronto, with the potential for fully remote work; candidates must be available to work US Eastern hours from 9 AM to 6 PM.

Join Our Team at ShyftLabs At ShyftLabs, we are passionate about harnessing the power of data. Since our inception in 2020, we have empowered Fortune 500 companies to achieve unprecedented growth through innovative digital solutions that redefine industries and deliver tangible business results. As we continue to expand, we are on the lookout for enthusiastic problem-solvers ready to transform visionary ideas into impactful realities. Your Role as a Data Engineer We are currently seeking a talented Data Engineer to play a pivotal role in the design, development, and optimization of big data solutions utilizing the Databricks Unified Analytics Platform. This position demands a robust skillset in Apache Spark, SQL, Python, and familiarity with cloud platforms such as AWS, Azure, or GCP. The ideal candidate will collaborate effectively with cross-functional teams to foster data-driven insights and architect scalable, high-performance data systems.

Transforming Learning Through AI.At Docebo, we are pioneering the use of artificial intelligence to revolutionize workplace learning. Our AI-driven learning platform empowers organizations to create, deliver, and manage comprehensive training programs seamlessly. Our deeper mission is to enable teams to enhance their speed, efficiency, and focus on what truly matters. With intelligent tools designed to personalize the learning journey, we aim to eliminate unnecessary tasks and transform training into a powerful asset. The outcome? Superior experiences for learners and measurable success for businesses.We are redefining the future of learning with a team that is unafraid to challenge traditional norms. If you are passionate about leveraging AI to improve the work-life of real individuals, you'll find a welcoming environment here. Our values are not just words on a wall; they inform our daily operations. We embody the Docebo Heart: trust by default, assume positive intent, and create an inclusive atmosphere for diverse perspectives to flourish.Are you ready to join a global community of over 900 Docebians and help us transform the way people learn? Because at Docebo, we believe that learning never stops.About the Role:As a Senior Product Engineer at Docebo, you will bridge the gap between customer needs and product delivery. You will take ownership of the entire feature lifecycle, from identifying challenges and shipping solutions to optimizing results. Instead of waiting for specifications, you will engage with customers, make informed product decisions, and iterate based on real-world data.You will utilize your strong full-stack engineering expertise along with a customer-centric approach to develop simple, elegant, and scalable solutions that enhance user satisfaction. By employing AI-assisted development, you will expedite implementation, applying your engineering acumen to craft scalable, maintainable, and production-ready solutions. This role is tailored for individuals who are equally invested in what they build and how they build it.Key ResponsibilitiesEnd-to-End Product Ownership: Generate ideas from user interactions, analytics, and strategic company goals. Develop MVPs, launch them, iterate based on feedback, and ensure continuous success.Software Architecture and Development: Spearhead the design, development, and scalability of full-stack applications across the company’s technology stack.

About Rootly At Rootly, we are dedicated to becoming the preferred solution for organizations when incidents occur, enhancing reliability across the board. Our industry-leading incident management platform empowers companies globally to swiftly and effectively address incidents. We are not just revolutionizing an industry; we are pioneering a brand-new, multi-billion dollar segment and require exceptional talent to help us realize this ambitious vision. Our clients love Rootly. Fast-growing enterprises such as NVIDIA, Figma, Canva, Tripadvisor, and Squarespace depend on Rootly to streamline their critical incident management processes. They appreciate our user-friendly, enterprise-ready platform and our unique partnership model. Discover why we have earned 5-star reviews on G2. Our investors share our passion. Backed by esteemed funds including Y Combinator and prominent operators like the CTOs of Dropbox and GitHub, we are eager to share our comprehensive funding and profitability status during interviews. Transparency is integral to our culture; we conduct monthly financial reviews as a team to keep everyone informed about the company's health and share updates via our weekly changelog. About the Role We are seeking a Senior AI Engineer to spearhead the development of an innovative AI-driven reliability assistant. This role transcends traditional machine learning tasks; it focuses on LLM engineering and AI agent development, utilizing cutting-edge AI technologies (including LLMs, vector embeddings, semantic and hybrid search, and vector databases) to create a non-deterministic product that delivers significant value to engineers and accelerates incident resolution. As an early member of the engineering team at Rootly, you will have complete ownership of this initiative, playing a crucial part in shaping both the product and the company. If you excel in a dynamic environment that values rapid development, deployment, and iteration, this opportunity is perfect for you. What You'll Do Lead the creation of an AI-powered reliability assistant that extracts pertinent context from various data sources such as observability tools, GitHub, deployment histories, past incidents, and playbooks. Develop LLM-powered features that convert raw data into actionable insights for engineers managing incidents. Establish evaluation frameworks to assess AI performance in real-world scenarios.