Senior Solutions Architect at ePlus | San Francisco

About Deepgram Deepgram builds real-time APIs for speech-to-text (STT) and text-to-speech (TTS), serving over 200,000 developers and 1,300 organizations. Companies like Twilio and Cloudflare use Deepgram’s scalable, precise voice AI technology to power their products. Role Overview: Solutions Architect The Solutions Architect joins Deepgram’s Applied Engineering team in San Francisco. This role focuses on working closely with clients, solving technical challenges, and developing scalable solutions to strengthen Deepgram’s support infrastructure. What You Will Do Lead customer engagements after the sale, ensuring smooth technical integration and support. Assist with pre-sales and implementation projects as needed. Resolve complex technical issues for clients, drawing on engineering expertise. Develop repeatable solutions and contribute to automation that frees the team to focus on high-impact pre-sales work. How Deepgram Works The team values an AI-first approach, encouraging experimentation with advanced AI tools in daily work. Deepgram supports a culture of innovation and adaptability. Location This position is based in San Francisco, CA.

Join Deepgram, a pioneering leader in voice AI technology, as a Software Engineer specializing in Voice Agents for the restaurant industry. You will play a vital role in developing innovative AI applications that enhance customer experiences and streamline restaurant operations. Your expertise in software development and passion for AI will contribute to transforming how restaurants interact with their customers.

Company OverviewDeepgram is at the forefront of the burgeoning trillion-dollar Voice AI industry, offering cutting-edge real-time APIs for speech-to-text (STT) and text-to-speech (TTS) solutions, alongside the development of scalable production-grade voice agents. With over 200,000 developers and more than 1,300 organizations utilizing our platform, including notable names like Twilio, Cloudflare, and Jack in the Box, Deepgram is recognized as a key player in voice technology. Our voice-native foundation models are accessible through cloud APIs as well as self-hosted and on-premises software, ensuring unparalleled accuracy, rapid response times, and cost-effectiveness. Supported by a recent Series C funding round from prominent global investors, Deepgram has transcribed over 1 trillion words and processed over 50,000 years of audio, establishing ourselves as the leading authority in voice solutions.Company Operating RhythmAt Deepgram, we embrace an AI-first culture—integrating advanced AI tools into our daily operations is essential. Every team member is encouraged to experiment with AI technologies, harnessing their potential to drive results. We prioritize creative and effective applications of AI, and adaptability is crucial in our fast-paced environment. If you thrive in dynamic settings and enjoy pushing the limits of technology, you may be an ideal fit for our team.The Opportunity:As an Enterprise Account Executive focused on the restaurant sector, your primary responsibility will be to secure enterprise-level contracts. You will leverage your expertise to navigate complex sales processes smoothly, demonstrating your knowledge and commitment to achieving results. Your mission is to position Deepgram as the preferred Voice AI platform for the restaurant industry.LocationThis position is based in San Francisco, strategically located near many of our key clients and partners, enhancing our ability to respond to their needs effectively.What You’ll DoDrive enterprise sales initiatives and close high-value deals.Guide clients through the sales process, ensuring effective collaboration and communication.Develop and maintain strong relationships with industry stakeholders.Utilize AI tools to enhance sales strategies and outcomes.

Company OverviewDeepgram stands at the forefront of the burgeoning Voice AI economy, delivering unparalleled real-time APIs for speech-to-text (STT) and text-to-speech (TTS), while also enabling the creation of scalable, production-grade voice agents. Over 200,000 developers and more than 1,300 organizations, including prominent names like Twilio, Cloudflare, and Jack in the Box, trust Deepgram to power their voice solutions. Our voice-native foundation models are accessible via cloud APIs, as well as self-hosted and on-premises software, boasting unmatched accuracy, minimal latency, and cost-efficient solutions. With a recent Series C funding led by top-tier global investors, Deepgram has processed over 50,000 years of audio and transcribed over 1 trillion words, making us the leading authority in voice technology.Company Operating RhythmAt Deepgram, we foster an AI-first culture where leveraging AI tools is essential to our innovation and performance metrics. Every member of our team is encouraged to actively engage with advanced AI tools and incorporate them into their daily tasks. Our success hinges on the creative and effective use of cutting-edge AI capabilities. Candidates should be adaptable, eager to learn, and excited by the prospect of integrating new models into their workflows, as our fast-paced environment requires continuous evolution and experimentation.The Opportunity:We are on the lookout for a Software Engineer to become a vital part of Deepgram for Restaurants, a newly established business unit focused on addressing critical challenges in the restaurant industry, collaborating closely with Deepgram’s core research teams.This role involves direct engagement with leading restaurant enterprises and technology partners to identify and tackle the most pressing issues in the sector. Initial focus areas will include:Developing ultra-reliable ASR systems for noisy, multi-microphone environmentsCreating high-accuracy, menu-aware drive-thru and phone ordering agentsImplementing real-time analytics and operational intelligence solutionsDesigning dependable in-restaurant hardware solutions

Join Deepgram as a Forward Deployed Engineer, where you'll play a crucial role in transforming the restaurant industry with cutting-edge AI technology. As part of our dedicated team, you will collaborate directly with clients to implement and optimize our speech recognition software, ensuring they achieve maximum value from our solutions.Your expertise will guide restaurants in leveraging voice technology to streamline operations, enhance customer experiences, and drive efficiency. If you are passionate about technology and love solving complex problems, this is the perfect opportunity for you!

Join Deepgram as a Forward Deployed Engineer, where you will play a pivotal role in revolutionizing the restaurant industry through cutting-edge voice AI technology. In this position, you will work closely with our clients to integrate our advanced speech recognition solutions into their operations, ensuring they harness the full potential of our platform. Your technical expertise and problem-solving skills will be crucial as you navigate complex deployments and provide exceptional support.

About UsAt Roadrunner, we are revolutionizing the outdated CPQ software that sales teams have struggled with for years. Rather than simply improving it, we are aiming to replace it entirely. Our innovative agentic stack, PQA - Prompt, Quote, Approve, is purpose-built for enterprises, utilizing a data model that aligns with contemporary pricing dynamics.As the first incubation by Kleiner Perkins since Glean, we are led by seasoned founders with successful past ventures and a talented engineering team hailing from industry giants such as Snowflake, Databricks, Citadel, Meta, Robinhood, and Brex. Our San Francisco office fosters a collaborative in-person work environment, and we are just embarking on this exciting journey.

Join orb as a Solutions Architect, where you will play a pivotal role in designing innovative solutions that drive our technology strategy forward. Collaborate with cross-functional teams to create cutting-edge applications that enhance user experiences and streamline operations.

Join Deepgram as an External Event Producer in our vibrant San Francisco office, where you will play a crucial role in crafting memorable experiences for our clients and partners. In this position, you will be responsible for planning, coordinating, and executing a range of external events that showcase our innovative technology and foster community engagement.

About Us:Modal is at the forefront of AI infrastructure. We provide seamless access to GPUs, quick container startups, and integrated storage solutions, simplifying the process of model training, batch job execution, and low-latency inference. Leading companies such as Suno, Lovable, and Substack trust Modal to transition from prototypes to full-scale production without the complexities of infrastructure management.Our rapidly expanding team operates out of NYC, San Francisco, and Stockholm. With a remarkable 9-figure annual recurring revenue (ARR), we recently achieved a valuation of $1.1 billion after our successful Series B funding round. Thousands of customers, including Lovable, Scale AI, Substack, and Suno, depend on us for their AI workload needs.Joining Modal means becoming part of a dynamic, rapidly growing AI infrastructure company with substantial opportunities for personal and professional advancement. Our team comprises creators of well-known open-source projects (e.g., Seaborn, Luigi), academic researchers, international competition medalists, and seasoned engineering and product leaders with extensive experience.The Role:We are seeking a strategic Solutions Architect to influence technical strategies across our key enterprise accounts.In this position, you will serve as the technical partner to Enterprise Account Executives, managing intricate evaluations, developing infrastructure modernization strategies, and promoting multi-product adoption across AI and ML applications.This is a strategic, consultative role that demands a robust architectural background, a strong executive presence, and the ability to impact major infrastructure decisions worth millions. You will collaborate directly with CTOs, VPs of Engineering, and leaders of ML platforms to redefine the construction and operation of AI infrastructure.If you excel in fast-paced technical sales contexts and are eager to shape the infrastructure that drives modern AI innovations, we would love to hear from you.

Join leverdemo-8 as a Solutions Architect and be part of a dynamic team dedicated to transforming how organizations recruit and hire top talent!Lever, founded a decade ago, provides innovative hiring software used by industry leaders such as Netflix, Yelp, and Shopify to build exceptional teams. Recognized as the #1 workplace in San Francisco and a top employer nationwide, we pride ourselves on our people-first culture and are committed to investing in our talented team members, known as “Leveroos.”THE OPPORTUNITYAs a Solutions Architect, you will play a pivotal role in addressing customer needs through innovative technical solutions. You will engage with prospects to assess their requirements, design initial technical frameworks, and create Statements of Work (SOWs). After the sales process, you will collaborate with customers to refine their requirements and translate them into actionable technical solutions, working closely with our development team for successful implementation and testing. This cross-functional position involves collaboration with Sales, Support, R&D, and the Professional Services team, ensuring our solutions meet and exceed customer expectations while fostering the evolution of our APIs.THE TEAMYou will be part of the Customer Experience Solutions (CXS) department, which includes Customer Success, Service & Support, Implementation, and Professional Services. Our mission is to advocate for our customers by understanding their business challenges and delivering exceptional value through our products. The Professional Services team is crucial in ensuring customer success through custom solutions, technical guidance, and analytics consulting.In CXS, we are committed to fostering a cooperative environment to guarantee our customers receive outstanding service and results using Lever. Your contributions will be essential in building trust and confidence with our clients while enabling our cross-functional teams to achieve their goals.

About Liquid AIFounded as a spinoff of MIT CSAIL, Liquid AI specializes in developing versatile AI systems designed for optimized performance across various deployment platforms, from data center accelerators to on-device hardware. Our commitment to low latency, minimal memory consumption, privacy, and reliability sets us apart. We collaborate with enterprises in sectors such as consumer electronics, automotive, life sciences, and financial services. As we experience rapid growth, we seek remarkable talent to join our journey.The OpportunityAs we establish our solutions architecture function from the ground up, you will play a pivotal role as one of our inaugural Solutions Architects. Collaborating closely with the Head of Solutions Architecture and the go-to-market organization, you will manage customer engagements from inception to completion.Our models are specifically engineered for environments constrained by memory, latency, and power, encompassing edge devices, mobile applications, embedded systems, and on-premises infrastructure where traditional models cannot operate. You will engage with this boundary daily.Our clientele ranges from AI-native startups to established enterprises venturing into AI for the first time. Your mission is to bridge the gap between our models' capabilities and customers' expectations, delivering on that promise from technical validation through to go-live.

Role Overview Deepgram is hiring a Pre-Sales Solutions Engineer to support clients and showcase voice recognition technology. This remote position is open to candidates based in the USA, including San Francisco, CA. What You Will Do Engage with prospective clients to understand their technical and business needs Demonstrate Deepgram’s voice recognition solutions and explain their value Work closely with sales and engineering teams to tailor solutions for each client Help guide clients through the pre-sales process by answering questions and addressing concerns Who We’re Looking For Technical expertise in relevant fields Strong communication and problem-solving skills Interest in voice recognition technology Comfort working with both clients and internal teams Location This is a remote role within the USA. Candidates in San Francisco, CA are welcome.

Location: San Francisco Bay Area, California REQ ID FEQ127R103 Mission Join our team as a Solutions Architect, where you will play a pivotal role in empowering large enterprises to harness the full potential of their data. Collaborating closely with the Enterprise Account Executive (AE), you will define and implement the technical strategy for our most significant accounts, driving deeper and wider adoption of machine learning (ML) and artificial intelligence (AI) solutions. Your expertise in value-based selling, technical account management, and leadership will be key in maximizing client success. You will work alongside a dedicated team that builds proofs of concept and showcases Databricks' innovative products. A strong technical understanding of ML and AI applications across various use cases relevant to the High Tech and Manufacturing sectors is essential. Outcomes Act as the primary technical voice for Databricks across multiple clients. Guide customers through a transformational journey, facilitating their evaluation and adoption of Databricks solutions. Implement tailored technical strategies within accounts based on a deep understanding of their needs. Foster a network of technical champions within client organizations. Align technical strategies with Databricks solutions effectively. Provide structured mentorship to enhance the skills of team members. Earn respect from peers through your experience, insights, and contributions. Competencies: Expertise in establishing and leading virtual teams to achieve success within client accounts. Experience managing large global accounts with an annual recurring revenue (ARR) exceeding $1 million. Ability to build relationships with executives and key influencers. Skill in presenting persuasive viewpoints to decision-makers, steering them toward successful outcomes. Strong technical background in big data, data science, and cloud technologies. Proven ability to drive data-driven business transformation. Programming experience in Python, R, Scala, or Java. Preferred: Databricks Certification.

About UsBraintrust is revolutionizing AI observability. By merging evaluation and observability into a single workflow, we empower developers with the insights necessary to understand AI performance in real-world applications, enabling ongoing enhancements.Our platform is trusted by leading companies like Notion, Stripe, Zapier, Vercel, and Ramp to streamline model comparisons, prompt testing, and regression detection — transforming production data into refined AI with each iteration.Role OverviewWe are seeking a skilled Customer Solutions Architect to join our dynamic Field Engineering team. This pivotal position is highly technical and client-focused, aimed at assisting teams in deploying and managing Braintrust in their production environments.You will collaborate with platform, DevOps, and machine learning infrastructure teams within pioneering AI-centric organizations to ensure Braintrust operates seamlessly—whether in our managed cloud or within their private infrastructures. Your expertise will be essential in evaluating and monitoring LLM-driven applications, enabling effective evaluation workflows through robust infrastructure support. You will assist with deployments, troubleshoot multi-layer issues, and advocate best practices for scalability, security, and maintainability.This role combines solution design, proactive support, and infrastructure advisory, making it perfect for someone passionate about resolving real-world challenges through coding, systems knowledge, and a strong customer-centric approach.Your ResponsibilitiesCustomer Enablement & SupportServe as a trusted advisor for customers deploying and scaling Braintrust in production settings.Lead onboarding and implementation efforts, assisting in the setup of customer-hosted infrastructures, configuration of observability pipelines, evaluation workflows, and integration with third-party applications.Troubleshoot customer issues across various layers (e.g., SDKs, cloud infrastructure, model outputs), coordinating with product and engineering teams as necessary.Manage proactive health checks, upgrade support, and reliability best practices for clients running self-hosted deployments.Solution Design & ImplementationDesign and document comprehensive customer evaluation pipelines utilizing Braintrust SDKs and APIs.Create technical artifacts (scripts, templates, notebooks) that facilitate onboarding and enhance our customer support capabilities, or showcase platform functionalities.Advise on architectural decisions regarding LLM evaluation, prompt versioning, and structural best practices.

At Hover, we empower individuals to create, enhance, and safeguard the spaces they cherish. Utilizing cutting-edge AI technology built on over a decade of comprehensive real estate data, Hover addresses essential inquiries such as “What will it look like?” and “What will it cost?” Homeowners, contractors, and insurance professionals depend on Hover for precise, fully-measured, and interactive 3D models of any property, all achievable through a quick smartphone scan.Our mission at Hover is fueled by curiosity, purpose, and a collective dedication to our customers, communities, and one another. We believe that innovation thrives through diverse perspectives and are proud to foster an inclusive, high-performance culture that encourages growth, accountability, and excellence. Supported by reputable investors like Google Ventures and Menlo Ventures, and trusted by industry frontrunners such as Travelers, State Farm, and Nationwide, we are transforming the way people perceive and engage with their environments.Why Hover Wants YouWe are establishing a new Solutions Architect role to support large enterprise clients in effectively adopting and scaling our platform. This pivotal, technical, customer-facing leadership position will oversee intricate onboarding and integration processes, translating client workflows into actionable platform configurations and technical specifications, while closely collaborating with Product and Engineering teams to bridge any gaps.As the inaugural hire and player-coach team lead, you will set the framework for Solutions Architecture within our organization and will recruit and nurture a team that will expand alongside growing demand.Your ContributionsEnterprise Onboarding & Solution DesignGuide comprehensive technical onboarding for major enterprise clients: discovery, solution design, and readiness for launch.Align client workflows and operational models with our products, pinpointing necessary configurations, best practices, and change management requirements.Create scalable solutions that balance client needs, product capabilities, security/compliance mandates, and long-term sustainability.Integrations & Technical DeliveryLead integration strategy and execution across client systems and downstream partners (e.g., APIs, SSO, data transfer, third-party tools).Convert requirements into clear technical specifications: data mappings, integration contracts, event flows, error-handling approaches, and monitoring strategies.Develop repeatable integration patterns and documentation that minimize implementation time and enhance reliability.

Zyphra is a cutting-edge artificial intelligence company located in the vibrant city of San Francisco, California, dedicated to pushing the boundaries of AI technology.The Role:As our Principal Solutions Architect, you will establish yourself as the foremost technical authority during all partner and customer interactions involving Zyphra’s extensive AI model portfolio and innovative AI agents. Your role will involve articulating the technical advantages and unique features of Zyphra’s offerings, guiding partners and customers from the initial assessment phase through a seamless integration process, and representing our research initiatives. This is not a mere support role; you will drive the entire technical go-to-market (GTM) strategy, crafting compelling narratives, nurturing strategic partnerships, and facilitating successful commercial outcomes.Moreover, you will play a pivotal role in providing valuable insights from partners and customers that will inform Zyphra’s research and product development roadmap. Ideal candidates will possess a research mindset, communicate with the clarity of an industry expert, and have the credibility to engage effectively with both technical and executive-level discussions.Your Responsibilities Include:Acting as the primary technical advisor to strategic partners and customers across Zyphra’s full AI model portfolio, which includes language, vision, audio, brain-computer interfaces, and agentic systems from the initial discovery phase through deployment and expansion.Crafting and delivering engaging technical narratives, demonstrations, and evaluation frameworks that highlight the distinctions of each Zyphra model to diverse audiences, including research teams, engineers, executives, and business decision-makers.Leading technical discovery discussions with partners and customers to thoroughly understand their needs, use cases, and integration prerequisites, and converting those insights into actionable plans.Spearheading the development of strategic partnerships and customer conversion, managing the technical relationship throughout the entire commercial lifecycle.Aggregating partner and customer insights into emerging use cases, identifying unmet needs, deployment trends, and competitive signals, and delivering constructive feedback that directly impacts Zyphra’s research and product focus.Creating and maintaining a repository of reusable technical resources, including model evaluation frameworks, fine-tuning guides, deployment architectures, API integration playbooks, and use-case demonstrations to expedite the adoption of Zyphra’s models by partners and customers.Representing Zyphra at industry conferences, technical workshops, academic forums, and partner events to enhance our credibility and thought leadership in the AI sector.

Role overview Modern Treasury seeks a Solutions Architect in San Francisco to design and implement complex payment systems for clients. The position centers on post-sale technical partnership, working to ensure customers succeed with Modern Treasury’s APIs and platform. What you will do Partner with Sales Engineers and Technical Account Managers after deals close to assess customers’ technical, financial, and operational needs. Design and oversee the deployment of reliable money movement systems using Modern Treasury’s APIs. Create detailed architecture and design documents tailored to each client’s requirements. Guide customer development teams through implementation and early production, offering technical leadership and support. Lead ledger design to ensure accurate tracking, reconciliation, and representation of funds across systems. Serve as a trusted advisor during critical build phases, troubleshooting complex issues with real financial impact. Collaborate with Engineering and Product teams to solve challenging problems and influence the product roadmap. AI at Modern Treasury AI is an important part of Modern Treasury’s approach. This role fits individuals who actively use AI tools and are interested in advancing AI best practices within payments and financial technology. Location This position is based in San Francisco.

Deepgram is seeking a dynamic and experienced Vice President of Self-Serve Solutions to lead our self-service initiatives and drive customer engagement. In this pivotal role, you will be responsible for developing and executing strategies that enhance our self-serve offerings, ensuring a seamless experience for our users. Your leadership will be crucial in defining product direction, fostering innovation, and collaborating across teams to achieve our business goals.