companyPlanday from Xero logo

Senior Solution Engineer

Planday from XeroUK: London (7 Devonshire Square)
On-site Full-time

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Experience Level

Senior

Qualifications

QualificationsTo excel in this role, you should possess extensive technical knowledge along with a strong understanding of sales processes. Experience in solution engineering or a related field is highly desirable. Excellent communication skills, both verbal and written, are essential for conveying complex concepts to diverse audiences. A proactive approach to problem-solving and a passion for enhancing customer experiences will set you apart.

About the job

Our Mission

At Planday, a part of Xero, we believe that scheduling goes beyond merely filling shifts. It’s about discovering the ideal balance that fuels business growth while allowing team members to achieve a fulfilling work/life balance.

Our goal is to harness the power of Agentic AI to pave the way for a future where managers can effortlessly free up precious time for both their businesses and teams. We are not just developing software; we are on a transformative journey to humanize shift work, making work/life balance accessible for all shift workers. By leveraging cutting-edge technology, we empower individuals to realize their full potential both at work and in life.

Founded in 2004 and headquartered in Copenhagen, Denmark, Planday has been instrumental in crafting optimal schedules for hundreds of thousands of users globally. Since being acquired by Xero in 2021, our commitment to innovation has only strengthened.

Your Impact

As a Senior Solution Engineer, you will play a pivotal role in Planday’s go-to-market strategy, collaborating closely with Sales, Product, and Engineering teams to help customers understand how our solutions can seamlessly integrate into their operational and technical landscapes. You will serve as both a value-driven sales advocate and a technical authority, adept at translating intricate capabilities into tangible business outcomes for decision-makers.

This role is crucial as we increasingly engage with more complex buyer groups across Mid-Market and Enterprise sectors, where multiple stakeholders, integrations, and technical specifications significantly influence purchasing decisions.

You will bridge the gap between commercial aspirations and technical realities, ensuring that we can confidently position Planday within sophisticated customer environments while proactively mitigating obstacles that could hinder deal closures.

Your Responsibilities

  • Collaborate with Account Executives on active opportunities to assess requirements and devise the optimal technical strategy.
  • Define technical win strategies early in the sales process, identifying potential risks, dependencies, and competitive advantages.
  • Lead technical discovery sessions and deliver demonstrations that link Planday to concrete business results.
  • Articulate integration, security, and ecosystem considerations into clear value propositions for both technical and executive audiences.
  • Design and develop practical proofs of concept, integrations, or tailored customer-specific solutions as needed to secure deals and demonstrate feasibility.
  • Engage closely with Product and Engineering to address customer-specific requirements and ensure alignment with our technical capabilities.

About Planday from Xero

Planday, a part of Xero, is dedicated to reshaping the future of scheduling with innovative technology. We focus on empowering businesses and their teams through intelligent solutions that enhance work/life balance and operational efficiency. Our commitment to humanizing shift work positions us as a leader in the industry.

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