companyNiCE logo

Senior Solution Engineer - Remote Opportunity

NiCEUSA - Remote
Remote Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Unlock Your Potential

Generate Job-Optimized Resume

One Click And Our AI Optimizes Your Resume to Match The Job Description.

Is Your Resume Optimized For This Role?

Find Out If You're Highlighting The Right Skills And Fix What's Missing

Experience Level

Senior

Qualifications

7+ years of experience in software product support.1+ years in Conversational AI or Digital Transformation. Exceptional presentation skills. Experience in customizing demos. Proven success in strategic sales. Ability to manage multiple sales opportunities. Strong communication skills across all levels of an organization.

About the job

At NiCE, we embrace challenges and push our limits. Our ambition drives us to be game changers, and we play to win. We uphold the highest standards and consistently exceed them. If you share our passion for innovation and excellence, we invite you to explore an extraordinary career opportunity that will ignite your potential.

What does the role entail?

A Senior Solution Engineer at NiCE will spearhead the functional and technical sales process, focusing on solution development across NiCE's extensive portfolio. This involves comprehensive discovery and requirements gathering, validation, and demonstrations. The ideal candidate will effectively communicate the value of NiCE solutions, positioning our products for both business and technical users.

How will you contribute to our success?

  • Conduct engaging presentations that align NiCE's offerings with customer challenges.
  • Identify and analyze functional and technical challenges faced by assigned accounts.
  • Manage and interpret customer requirements using insightful questioning techniques to understand, anticipate, and exceed their needs.
  • Educate and influence clients, showcasing how NiCE’s solutions fulfill their requirements in terms of usability, quality, and value.
  • Lead all technical aspects of the sales process.
  • Assist in defining and executing successful proof of concepts (POC) when necessary.
  • Collaborate effectively with account executives and overlay teams.
  • Respond promptly to functional and technical components of RFIs/RFPs.

Do you have the necessary qualifications?

  • 7+ years of experience in supporting multiple software products and services in complex environments.
  • 1+ years of experience with Conversational AI or Digital Transformation solutions for enterprise accounts.
  • Outstanding presentation and demonstration skills.
  • Experience in customizing and building storyboards for demos and POCs.
  • Proven track record of securing strategic deal wins.
  • Capable of managing multiple complex sales opportunities concurrently.
  • Ability to communicate effectively with stakeholders at all levels, from C-level executives to front-line employees.

Preferred Qualifications:

  • Knowledge of CCaaS, CX, and Conversational AI solutions.
  • Experience in selling a comprehensive suite of SaaS products.
  • Relevant certifications in the field.

About NiCE

NiCE is an innovative technology company dedicated to transforming the way businesses operate through cutting-edge solutions. We prioritize excellence, collaboration, and customer satisfaction, making us leaders in our industry. Join us to be part of a dynamic team that is reshaping the future of technology.

Similar jobs

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.