Senior Solution Architect - Personalization Expert

Join Our Mission at OboeAt Oboe, our vision is to empower a billion individuals to learn a trillion concepts. We aim to achieve this through the development of an innovative, fully generalized AI-powered learning platform. Instead of solely focusing on enhancing machine intelligence, we strive to enhance human intelligence, making learning more accessible and engaging.We are a passionate, dynamic team of builders who thrive on learning, innovation, and making a significant impact. If you are motivated by challenges and want to contribute to a transformative cause, we want to hear from you.Your RoleAs our Content Strategist & Creator, you will be responsible for shaping Oboe's digital presence on platforms such as TikTok, Instagram, LinkedIn, and X. This role requires a hands-on creative individual who can conceptualize, storyboard, shoot, edit, write, and publish engaging content tailored to each platform's unique style.You are someone who is always ahead of TikTok trends, understands the nuances of effective hooks, and can transform ideas into polished short-form videos within tight deadlines. Your creativity will help spark curiosity and engagement around Oboe.Key ResponsibilitiesDevelop and implement Oboe’s social media strategy across TikTok, Instagram, LinkedIn, and X.Create monthly content calendars driven by current trends, cultural insights, and enduring educational themes.Produce original short-form videos and other content that aligns with each platform's native style.Ensure consistency in tone, visual branding, and storytelling across all channels.Quickly respond to emerging trends and cultural events with creative content.Interact with our audience, engaging authentically through comments, stitches, and replies to foster a lively community.Analyze audience behavior to generate fresh content ideas.Monitor performance metrics to refine content strategies and experiment with new formats.Ideal Candidate Characteristics (Must-Haves)2+ years of experience in content creation for social media, preferably with a brand, creator, startup, or agency.Proficient in ideating, scripting, shooting, editing, and publishing content with minimal supervision.Hands-on experience with short-form video editing tools (CapCut, Premiere, etc.).Demonstrated ability to create content that fosters engagement and drives growth.

Social Media & Video Content CreatorLocation: New York CityEmployment Type: Full-time Salary Range: $100,000–$130,000About MutinyAt Mutiny, we are pioneering innovative solutions in the marketing landscape. Our founders learned through a decade of experience that dependencies can hinder growth. With the vision to eliminate these barriers, we created a platform that empowers sellers and marketers to execute their ideas swiftly and effectively.Our AI-driven tools enable the creation of high-quality, on-brand experiences that captivate buyers, tapping into a $100B+ market ripe for disruption. Join us as we tackle the challenge of scaling personalized marketing and revolutionizing go-to-market strategies.Role OverviewWe believe that most B2B content lacks impact, often optimized for schedules rather than engagement. At Mutiny, we are dedicated to reshaping content into compelling narratives that resonate with audiences.We are seeking a talented Social Media & Video Content Creator who can transform raw ideas into captivating content that drives action and engagement.Your ResponsibilitiesAs the owner of Mutiny's social media and video presence, you will convert ideas from founders, product teams, and customers into engaging content. Your tasks will include editing videos, tailoring them for various platforms, and developing a unique perspective on effective content strategies.You will analyze performance metrics to inform future content creation, focusing not on quantity but on meaningful impact. Your contributions will enhance our brand identity and engagement.You Should Apply If You possess a keen creative instinct. You understand what captures attention and compels sharing. You are an exceptional editor. You can transform raw footage into polished, engaging material. You are platform-savvy. You understand the nuances of different social media channels and how to optimize content for each.

About Us Zeta Global (NYSE: ZETA) is at the forefront of the AI-Powered Marketing Cloud, utilizing cutting-edge artificial intelligence (AI) and vast consumer data to transform the marketing landscape. Our Zeta Marketing Platform (ZMP) simplifies sophisticated marketing by integrating identity, intelligence, and omnichannel activation into one cohesive platform, driven by one of the largest proprietary databases in the industry. We empower enterprise clients across various sectors to create personalized consumer experiences that enhance customer acquisition, retention, and growth. Founded in 2007 by David A. Steinberg and John Sculley, Zeta Global is headquartered in New York City, with a global presence. For more information, visit www.zetaglobal.com. The Position We are seeking a dynamic storyteller and skilled on-camera content creator to elevate Zeta's brand presence across our social media platforms. You will be responsible for pitching, producing, and editing compelling social-first content that simplifies intricate AI marketing concepts into engaging narratives. From inception to final edit, you will lead the creative process and produce platform-specific content that amplifies our brand and broadens our audience reach. As a member of the Corporate Marketing team, you will work closely with our Social Media Manager and VP of Brand Editorial to refine and execute our social media strategy. Your collaboration across the organization will highlight our brand, customers, products, and company culture, helping to define Zeta's public persona. This position is based at our headquarters in New York City.

About the Role: Join agencywithin's Creative Production team as a dynamic and passionate Freelance Content Creator. If you're deeply engaged with social media—especially platforms like TikTok—and possess a talent for crafting captivating, genuine content, we want you! In this pivotal role, you'll bring our brand(s) to life online by translating ideas and trends into engaging content, focusing on User-Generated Content (UGC) styles. Reporting to the Post Production Supervisor, you'll collaborate across teams to produce timely and relevant social-first content. Key Responsibilities: Trendspotting & Ideation: Monitor social media platforms (especially TikTok and Instagram Reels) to identify emerging trends and formats, transforming them into actionable content ideas. Content Creation: Conceptualize, script, shoot, and edit engaging short-form videos and static content tailored for various social media platforms, ensuring an authentic UGC-style look and feel. UGC Focus: Strategize to encourage and leverage user-generated content, creating brand content that feels authentic and relatable. Creative Collaboration: Partner closely with the Social Media Manager and broader Marketing/Creative teams to align content with campaign objectives, brand voice, and platform best practices. Basic Editing & Graphics: Perform edits, add text overlays, incorporate trending audio, and use basic motion graphics to enhance content for platform-native experiences. Asset Management: Organize and manage digital assets for social media, ensuring easy access and archiving of raw footage, edited videos, and graphics. Platform Management: Keep abreast of best practices, features, and algorithm changes on key social media platforms. Performance Awareness: Understand audience engagement and provide insights based on content performance.

Join the ranks of the best marketers who once thrived as salespeople!We’re on the lookout for talented Sales Representatives to become the Steven Spielberg of sales content.Step into the Director’s chair at 30 Minutes to President’s Club, the leading media company in sales, known for our acclaimed podcast, newsletter, and international bestselling book.If you’re thrilled about:Creating a captivating episode titled “12 Questions for a $100M+ CRO” on the top sales podcast.Highlighting a stellar lineup of sellers and industry leaders for our prestigious newsletter.Executing an in-depth analysis of cold calling for an engaged audience of over 2000 sellers.Launching our next international bestseller, aiming to sell 100,000 copies within a year…Then you’ve found the right opportunity. Keep reading!Your Role as the Director: Transform the stories of top 1% sellers into actionable, step-by-step guides:Podcast and Video Content Director: From live cold calls to course launches and innovative podcast segments, you’ll help structure and storyboard unique ideas that make learning sales enjoyable.Staff Writer for Blog & Toolkits: Collaborate with leading sellers and influencers to craft compelling content for the #1 sales newsletter, translating their President’s Club stories into practical 30MPC insights.Versatile Creator: Whether launching a new course, developing a groundbreaking sponsored concept, or planning an engaging YouTube series, it's your mission to bring fun and educational 30MPC content to life.Your Profile: You could be a “seller aspiring to be a marketer” or a marketer within the sales tech realm with the following attributes:3+ years of sales experience in a dynamic tech environment is essential.Analytical Mindset: You can dissect a cold call or discovery call into a detailed, step-by-step process (with talk tracks).Creative Vision: You possess a flair for content creation, excited to explore innovative formats on YouTube and devise engaging spins on negotiation topics.Exceptional Writing Skills: You’re eager to transform ideas and interview insights into captivating written content.

About MeridianAt Meridian, we are revolutionizing the marketing landscape with the world's first multi-agent platform designed to help enterprise brands effectively market and sell to AI technologies.As search evolves from traditional engines to advanced AI systems like ChatGPT, Gemini, and Claude, businesses must adapt to ensure their visibility and accurate representation within these platforms.Our innovative platform is already trusted by hundreds of clients, demonstrating the validity of our core idea. Join our small but dynamic team where your contributions can significantly shape our direction.The RoleWe are on the lookout for a talented Content Strategist & Writer to lead our content initiatives across two key areas: Meridian's brand and our founder's personal social media presence.This position focuses heavily on content creation. You will engage in producing high-quality content, developing brand messaging, and influencing how Meridian communicates its narrative to the public. You will collaborate directly with our CEO and be one of the earliest dedicated content team members.No need to be an AI specialist from day one; we seek a skilled writer and strategist who can quickly adapt to our voice, act swiftly, and deliver impactful content.What You'll DoManage and implement Meridian's content calendar, engaging with platforms including blog, LinkedIn, X/Twitter, newsletter, and TikTok.Create and refine technical content (guides, deep dives, documentation, explainers) that resonates with marketing and growth leaders.Collaborate with the Product team to enhance our content generation processes.Develop and maintain a scalable content system (templates, briefs, style guides, repurposing workflows).Stay informed about the evolving AI search landscape and convert rapid developments into timely, valuable content.What We're Looking For1–3 years of content experience, preferably within a B2B SaaS or marketing technology environment.Demonstrated ability to write across multiple formats: social media posts, long-form articles, technical documentation, and UX/product copy.Strong insights into what makes content effective.Ability to thrive in a fast-paced, ambiguous environment; we're an early-stage team.Familiarity with SEO fundamentals; experience with AI search, AEO, and GEO is a plus.

ABOUT USAt Newform, we are a dynamic performance marketing agency managing approximately $100 million annually in advertising spend for innovative tech and mobile brands. We empower category disruptors such as Betr, ElevenLabs, and Binance to effectively scale their paid social efforts through our unique short-form content approach. Our talented in-house content team produces thousands of engaging ads each month, aiming to drive significant growth for our clients. Our advertisements reach hundreds of millions of viewers, with one in ten smartphone users having encountered a Newform ad.THE POSITIONAs an In-House Content Creator, you will bring the creative vision of our strategists to life. Your role will encompass both scripted performances and improvisation, allowing you to collaborate closely with our creative strategy team. This position is perfect for someone who excels as both an on-camera talent and a producer, crafting compelling content that feels authentic, drives conversions, and can be produced efficiently at scale.KEY RESPONSIBILITIESProduce numerous short-form video ads daily.Master various repeatable creative formats (e.g., fake podcasts, skits, street interviews).Collaborate with the creative strategy team to analyze performance and implement iterations (including new hooks, angles, openings, pacing, CTAs, and thumbnails).Manage a content pipeline including content calendars, shot lists, asset management, and version updates.Stay updated on platform trends, creator formats, audio styles, and editing techniques to create impactful assets.Ensure all content aligns with brand voice, product claims, and compliance requirements.QUALIFICATIONSProven on-camera experience, preferably with ads designed for paid social.Exceptional communication and organizational skills.A keen eye for effective ad creatives that resonate with audiences.Ability to manage creative production processes efficiently.PERKSThis is a part-time, in-office position in New York City, with expectations to work 1-3 days each week.Competitive hourly pay ranging from $30 to $35.Performance bonuses available (top creators can earn an additional $1,000 per month).Opportunity to represent some of the fastest-growing brands in the industry.

Ignite Your PassionAre you eager to make a significant impact? At Zeta Charter Schools, we are committed to achieving an exceptional blend of high academic performance and social-emotional growth for our students. We believe every child deserves a world-class education that inspires a lifelong love of learning. Our mission is to transform the landscape of public education in New York City and beyond.Currently, we operate several elementary and middle schools in the Bronx, Upper Manhattan, and Queens. We have ambitious plans to expand by opening 1-2 new schools each year because every child in every community deserves access to excellent, equitable education. Join our dynamic team today and become a champion for children.Our Network office is located at 401 W. 218th St., New York, NY 10034. Our team operates on a hybrid work schedule; we work in-person at our office on Tuesdays and Thursdays, with optional remote work available on Mondays, Wednesdays, and Fridays, depending on your team's needs.

This is not your typical marketing role.We’re in search of a visionary sales content strategist.Join us at 30 Minutes to President’s Club, the leading media company in sales, renowned for our award-winning podcast, newsletter, and international bestselling book.If you are passionate about:Creating a compelling segment like “12 Questions for a $100M+ CRO” for the top sales podcastAssembling an impressive roster of sales leaders to contribute to the leading sales newsletterDesigning an engaging cold call teardown for an audience of over 2000 sales professionalsLaunching our next international bestseller with a goal of selling 100,000 copies in a year…Then you are in the right place. Continue reading.You will transform the experiences of top sellers into actionable, step-by-step insights:Director of Podcasts, YouTube, and More: From live cold calling sessions to course launches, you will help shape and storyboard innovative concepts that make learning about sales genuinely enjoyable.Lead Writer for our Blog & Toolkits: You will guide top sales professionals and thought leaders to craft articles for the #1 sales newsletter globally, converting their experiences into practical 30MPC insights.Additional Responsibilities: Whether launching our next training course, developing boundary-pushing sponsored content, or planning a YouTube series, your role will be to bring engaging 30MPC content to life.You are either a “seller aiming to transition to marketing” or a marketing professional within sales tech, equipped with these skills:3+ years of sales experience in a fast-paced tech environment is required.Analytical Skills: You can dissect a cold call or a discovery call step-by-step, complete with talk tracks.Creative Vision: You have a flair for content creation and are excited about exploring unique formats on platforms like YouTube.Exceptional Writing Skills: You are eager to convert ideas and interviews into engaging, concise blog posts.

About UsAt We., we have dedicated ourselves for decades to harmonizing technology with human experience, effectively connecting what businesses produce with how individuals perceive and engage with those creations. Through our journey, we have discovered that even amidst the most chaotic scenarios—be it a global crisis, the emergence of new technology, or significant organizational transformations—there exists a fundamental human need for trust, connection, safety, and purpose. It is by revealing these underlying truths that we can facilitate genuine, impactful progress.Summary: Become part of a pioneering team in digital storytelling, where creativity, innovation, and teamwork are redefining brand engagement. We are seeking an enthusiastic content and social media specialist to join our high-performing team. If you excel in digital storytelling and are passionate about shaping the future of online engagement for leading brands and organizations globally, we want to hear from you! As the Director of Content and Creator Engagement, you will lead content strategy and creative execution for clients in the healthcare and technology sectors. This role requires innovative thinking, proactive ideas, and extensive subject matter expertise, allowing you to guide the strategic direction of digital storytelling. You will stay attuned to social media trends, content strategies, and digital experiences that boost brand awareness and motivate audiences to take action.

Join our dynamic team at VibeCon as a Social Content Creator, where you'll have the opportunity to unleash your creativity and engage with our vibrant community.In this contract role, you will be responsible for developing compelling social media content, managing online interactions, and amplifying our brand's voice across various platforms. Your creativity and strategic thinking will play a vital role in driving engagement and building a loyal audience.

At Profound, we empower companies to gain insight and control over how artificial intelligence represents their brand. As a Content Marketing Manager, you will spearhead the development and execution of a comprehensive content strategy that positions Profound as the leading authority in the era of answer engines. You will take charge of our editorial initiatives, transforming complex product information, data, and customer insights into engaging narratives across various formats, including written content, video, and innovative emerging channels.Your ResponsibilitiesCraft and implement a dynamic content strategy for Profound, distilling intricate ideas about AI, brand visibility, and marketing technologies into accessible and impactful stories that educate and inspire marketers.Produce and refine high-quality long-form content, such as e-books, benchmark reports, whitepapers, blogs, customer success stories, and thought leadership articles, establishing Profound as the go-to resource for answer engine optimization.Generate diverse content across platforms—blog, social media, video, email, and new channels—to enhance awareness, facilitate education, and nurture leads throughout the customer journey.Create a scalable content repurposing framework that prolongs the relevance of key assets, transforming benchmark reports, webinars, and major campaigns into ongoing streams of derivative content.Design content series and editorial plans that balance timeless educational materials with timely insights on AI advancements and market trends.Partner with Product Marketing, Growth, and Communications teams to enhance product launches, events, and campaigns through cohesive narratives and compelling copy.Utilize analytics and performance data to assess content effectiveness, uncover audience insights, and continuously optimize messaging and content strategy.Experiment with innovative content formats and answer engine optimization strategies to ensure Profound leads discussions about AI and brand visibility.Who You AreA strategic storyteller capable of transforming technical concepts into narratives that resonate with marketers and drive measurable business outcomes.Proven track record of leading or contributing to content initiatives in SaaS, AI, or marketing technology environments, demonstrating significant impact.Strong expertise in writing and scripting video content, with a keen editorial eye and commitment to quality.A deep understanding of how to construct and scale content systems to maximize the lifecycle value of strategic assets.A collaborative mindset, ready to work in tandem with diverse teams to achieve shared goals.

About Uncountable:Uncountable is a cutting-edge B2B SaaS company revolutionizing laboratory informatics through an AI-enhanced platform tailored for R&D organizations. We are reshaping how R&D enterprises function by replacing outdated, fragmented data systems and cumbersome Excel spreadsheets with a cohesive software solution aimed at expediting scientific product development and innovation. Our mission is to empower scientists to fully leverage their experimental data, automate the gathering of high-quality structured data, and facilitate quicker, smarter data-driven decisions. Although we specialize in laboratory informatics, our vision extends beyond conventional boundaries.As a frontrunner in integrating AI within scientific workflows, Uncountable aids R&D teams in not just managing data but also contextualizing it, optimizing formulations, uncovering insights, and accelerating the launch of market-leading products. We collaborate with top-tier companies across various sectors such as advanced materials, chemicals, pharmaceuticals, biotechnology, food and beverage, cosmetics, and more to construct the future laboratory.Job Overview:Uncountable is in search of a driven and results-oriented Content Marketing Manager to join our dynamic marketing team. This position demands an individual fully dedicated to thriving in a fast-paced startup environment, with the initiative and ambition to spearhead and enhance our content marketing strategies. The selected candidate will need to quickly grasp, develop, and connect with large organizations through diverse multi-channel content marketing initiatives. Given our compact team size, this role will be crucial for the strategic planning, execution, and optimization of all content marketing activities. The ideal candidate will exemplify a proactive, self-starter attitude and demonstrate the capacity to excel within a highly technical B2B SaaS context.As the Content Marketing Manager, you will be responsible for strategizing, creating, managing, promoting, and refining engaging content across multiple channels and formats, including blogs, social media platforms, email marketing campaigns, newsletters, webinars, case studies, white papers, sales materials, and other relevant platforms. Strong written and verbal communication skills, along with a knack for storytelling, are essential as you tailor messaging and narratives to resonate with various target audiences and industries.

About PhoebeAt Phoebe, we are revolutionizing the home healthcare landscape in America. As a pivotal coordination layer in one of the nation's largest labor markets, we are dedicated to enhancing the way healthcare professionals connect and operate.Your RoleLead the creative strategy and production for both paid and organic social media campaigns on platforms like TikTok, Meta, Instagram, and YouTube.Generate a consistent flow of creative content, including advertisements, user-generated content (UGC), engaging clips, and compelling hooks, while testing strategies for effectiveness.Develop and oversee a network of creators, video editors, and freelancers to enhance content production.Analyze successful trends in direct-to-consumer (DTC) marketing, the creator economy, and direct response advertising, and adapt these insights for the healthcare sector.Initiate and expand campaigns aimed at attracting nurses and caregivers for our innovative talent agent product.Meticulously track campaign performance and swiftly iterate strategies based on conversion data.Stay ahead of industry trends, platform changes, and emerging formats to maintain a competitive edge.About YouYou have a proven track record in managing paid social media or organic growth initiatives.You possess a deep understanding of direct response creative, including effective hooks, retention strategies, calls to action (CTAs), and eye-catching visuals.You are always connected and adept at identifying trends before they reach mainstream awareness.Your experience includes collaborating with creators or building content production engines, such as UGC, video clipping, and content repurposing.You are familiar with tools like Whop, Foreplay, Motion, or similar platforms.You thrive in fast-paced environments and can produce high volumes of quality content.You are resourceful and capable of shooting, editing, writing copy, and managing ads independently when necessary.You have a keen sense of taste and strong opinions on what constitutes outstanding creative work.What We OfferTake charge of creative efforts for a rapidly growing company in an expansive market.Competitive salary and equity options that exceed market standards.Join a small team where your contributions will directly impact company growth.Work collaboratively in-person in NYC (Chinatown / Lower East Side) - we value teamwork and face-to-face interaction.Learn from seasoned founders - Justin (CEO) successfully sold Bayes (YC S19) to Airtable, while Dave launched and sold Kamana, a travel nurse app.

Join Us at Forerunner! At Forerunner, we recognize that climate adaptation is a critical necessity, not a luxury. We are dedicated to providing communities with robust software solutions that enable them to plan effectively for the challenges posed by climate change. This complex issue affects how municipalities strategize, manage resources, and communicate with citizens and governmental bodies. Our mission is to empower local communities by offering scalable access to vital flood risk data, enhancing their planning and response capabilities. About the Role As a Deployment Strategist, you will be responsible for overseeing the complete deployment journey for our clients—from initial discovery through to successful launch. Your role will integrate strategic insight, project management, and operational execution, working closely with customers, internal teams, and technical experts to ensure a high-quality, repeatable deployment process that drives impactful outcomes. Your Responsibilities Customer Discovery & Planning Facilitate structured workshops with clients to identify business goals, operational challenges, and success indicators. Convert insights from these workshops into a comprehensive deployment plan and set of actionable deliverables. Establish project scope, key milestones, dependencies, and governance structures. Project Leadership Act as the primary contact for clients throughout the deployment process. Coordinate with cross-functional teams, including Implementation Specialists, Forward Deployed Engineers, and Customer Success Managers, to maintain alignment and progress. Anticipate potential risks, manage dependencies, and escalate issues as needed. Provide regular updates on project status to both clients and internal leadership. Solution Design & Oversight Collaborate with Implementation Specialists to ensure that system configurations are aligned with client business objectives. Work alongside Forward Deployed Engineers to define the scope of integrations and customizations. Ensure that all deployment outputs are aligned with established business requirements and success metrics. Customer Enablement & Handoff Lead user acceptance testing (UAT) and facilitate a smooth transition to the client's operational team.

The City of New York seeks a Creative Strategist to join its team in New York City. This position centers on designing and executing creative strategies that support public outreach and engagement throughout the city. Key responsibilities Create and carry out innovative approaches for citywide outreach and engagement campaigns. Collaborate with various city departments to design campaigns that appeal to a wide range of audiences. Shape messaging to be clear, effective, and responsive to the needs of New York City’s diverse communities. Role focus This role emphasizes both strategy and hands-on campaign development, with a strong focus on connecting with residents across all boroughs. The Creative Strategist will play a key part in ensuring city initiatives reach and resonate with New Yorkers from many backgrounds.

About SequenceAt Sequence, our mission is to redefine and operate the companies that will shape the future of the American service economy by integrating advanced AI technologies. We believe that the true power of AI lies not just in improved models, but in fundamentally changing how businesses interact with their customers. Our goal is to enable faster decisions, offer personalized services at scale, and achieve better outcomes for the communities we serve. This is the defining opportunity of our generation.The conventional approaches to business transformation often fall short. SaaS solutions expect companies to adapt to their products, while consultants engage in limited-time projects without truly understanding the core operations of a business. At Sequence, we bridge that gap. We are a permanent holding company, investing in outstanding businesses and the talented individuals who lead them. Our strategy involves taking meaningful stakes, integrating our technology and engineering teams, and collaborating closely with management to transform operations from within — not as a vendor, but as genuine partners.We have successfully raised $75 million, with our seed round led by Conviction and 8VC, followed by a Series A round led by Lux Capital, with contributions from Definition Capital, Chris Re (Factory), and other esteemed institutional partners.About the RoleAs a Deployment Strategist, you will immerse yourself in the operations of the businesses we acquire, acting with the mindset of a founder. Your role will involve understanding business mechanics, identifying key change opportunities, and designing systems, workflows, and AI tools that will revolutionize company operations. This is a hands-on, high-ownership position with a clear mandate: build better companies using applied AI. As Sequence continues to expand, your influence will extend to shaping operational standards across entire sectors utilizing our technology platform, aiming to challenge the status quo and innovate operational models for various industries.

Join Contentful as a Senior Manager of AEO & SEO, where you'll lead efforts to optimize our content strategy and enhance our online visibility. In this pivotal role, you will collaborate with cross-functional teams to drive engagement and improve search engine performance through innovative strategies.

Lead Growth Strategist Customer Experience · New York City Full-time NYC-based $145,000–170,000 Hello! I'm Lisa, the leader of the Customer Experience team at Mutiny. Our team is responsible for the most critical metrics in our business: time to value, customer retention, and the growth of our customer base. Above all, we are deeply passionate about our customers. We strive to ensure that every interaction leaves our clients feeling empowered and knowledgeable about our products, making their experience with Mutiny truly unique compared to other vendor relationships. As the core of the Customer Experience team, we are both creators and custodians of our culture. We set the standard for what it means to work in Customer Experience at Mutiny, crafting the foundational DNA that will be passed down to future team members. I am looking to hire our first Lead Growth Strategist—a role that merges senior-level customer ownership with the operational prowess of someone prepared to build and lead a team. Our clients are among the fastest-growing B2B companies globally, including notable names like Snowflake, Figma, and GitLab, among others. They are ambitious, quick-moving, and require a partner who drives them to excel rather than just maintaining status quo. If you have the expertise, are ready to take the lead, and wish to shape the future of world-class customer success at a growing company, I would love to meet you. Your Responsibilities You will manage Mutiny's portfolio of accounts, particularly those not on a self-serve plan, and lead our technical solutions function. You will oversee the entire post-sales journey: onboarding, adoption, retention, and expansion, ensuring our most intricate clients receive hands-on support that significantly impacts their success. You will also identify successful strategies across various accounts and translate them into scalable resources for the entire team—creating playbooks, frameworks, and processes that maintain high-quality standards for our customers. Your goal will be to leave everything in a better state than you found it. As our team expands, you will have the chance to hire and mentor Growth Strategists under your leadership. This journey begins now. Who Should Apply You think systemically, not just about individual accounts. You recognize patterns across customers and have developed frameworks—playbooks or processes—rather than addressing the same issue multiple times. You’ve built trust with...