About the job
At Qualified, we empower B2B companies with our cutting-edge Agentic Marketing Platform. With Piper, our AI-driven SDR Agent, we provide an innovative approach to enhancing inbound pipelines. Piper engages website visitors, captures leads, and converts potential buyers into sales-ready leads around the clock. Trusted by leading brands like Crunchbase, Asana, Box, and Grubhub, Qualified is dedicated to increasing lead conversions, generating more meetings, and streamlining efficiency in inbound pipeline operations.
Position Overview
We invite you to join our dynamic Platform Engineering Team as a Senior Platform Engineer. In this critical role, you will be instrumental in designing and maintaining the essential systems that underpin our operations. Your responsibilities will include developing scalable, high-performance backend systems that are fundamental to our product’s functionality. You will ensure these systems are robust, secure, and adept at supporting intricate, real-time interactions with our customers while upholding high standards of reliability and performance.
This technical role offers significant impact, allowing you to shape our engineering practices and architectural standards. You will provide mentorship to fellow developers, fostering a culture of excellence within the organization. Beyond coding, you will collaborate with cross-functional teams to brainstorm and implement platform initiatives that tackle complex challenges. Building customer trust is essential, and your focus will be on delivering business-critical solutions that directly enhance our customers' success and ROI.
Key Responsibilities
Design and sustain the essential systems that are the foundation of our operations.
Create and uphold scalable, high-performance backend systems essential for our product's functionality.
Continuously enhance system performance, identify bottlenecks, and implement optimizations for seamless operation at scale.
Support and expand highly available, high-traffic services critical to our customers' time-sensitive business needs.
Assess new technologies and introduce innovative subsystems as our product's complexity and footprint grow.
Maintain high quality standards through best practices in coding, testing, deployment, and proactive system health monitoring.
Guide and mentor other engineers, contributing to our team culture and setting benchmarks for engineering excellence.

