Join HappyRobot as a Strategy & Operations EngineerAt HappyRobot, we are revolutionizing the way enterprises utilize AI by providing the infrastructure necessary to build and orchestrate autonomous AI workforces. Our AI agents do more than communicate; they make informed decisions, take actions, and manage operations seamlessly across voice, email, and various enterprise systems. As a proud member of Y Combinator (S23) and supported by leading investors such as a16z and Base10, we have successfully raised over $60 million to empower global enterprises with critical operational capabilities.Our platform has been rigorously tested in challenging environments where the stakes are high. Beginning with logistics, we developed our own voice stack, models, and orchestration layer from scratch, and now we are extending our powerful infrastructure to every enterprise that is part of the real economy. To learn more about our mission, please visit our manifesto.Role OverviewWe are seeking a dedicated Strategy & Operations Engineer to help us eliminate manual processes within our organization. You will play a pivotal role in designing, building, and managing internal systems and automations. This position uniquely combines engineering with business operations, focusing on delivering sustainable efficiency by transforming ad hoc processes into scalable technical solutions.Key ResponsibilitiesIdentify and analyze manual, repetitive, and error-prone workflows across the organization.Design and develop internal tools, automations, and lightweight services to streamline operations.Integrate various systems in finance, sales, procurement, legal, and customer support.Create production-quality scripts, services, and automations including APIs, cron jobs, and data pipelines.Manage operational systems from design to deployment, monitoring, and iterative improvement.Analyze operational data to prioritize impactful improvements and measure their success.Minimize reliance on administrative personnel through automation and effective system design.Enhance go-to-market strategies by optimizing tools and processes connecting sales, finance, and legal.Facilitate contract management and procurement with structured, automated workflows.Ensure data accuracy and reliability across all operational systems.Take charge of complex, high-impact operational projects with minimal supervision.
Mar 18, 2026