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Senior Software Engineer - Growth Team

Sprinter HealthSan Francisco, CA
Hybrid Full-time

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Experience Level

Senior

Qualifications

Qualifications:Proven experience in software engineering, particularly in developing scalable applications. Strong understanding of multi-channel marketing strategies. Ability to analyze data and derive actionable insights to drive patient engagement. Excellent communication and collaboration skills to work within a cross-functional team. Passion for improving healthcare access and outcomes.

About the job

About Sprinter Health:


At Sprinter Health, we are on a mission to revolutionize access to healthcare by bringing services directly to patients' homes. A staggering 30% of patients in the U. S. forgo essential preventive or chronic care due to transportation barriers, often resorting to emergency rooms for basic healthcare, resulting in over $300 billion in avoidable costs annually.


Leveraging advanced technologies akin to those used by top marketplace and last-mile delivery platforms, we provide critical care where it is needed most. To date, we have assisted over 2 million patients across 22 states, conducted over 130,000 in-home visits, and achieved an impressive 92 NPS. Our dedicated team of healthcare professionals, technologists, and operators has successfully raised over $125 million from esteemed investors such as a16z, General Catalyst, GV, and Accel, ensuring a sustainable operational runway.


About the Role


As part of our Growth Engineering team, you will play a pivotal role in facilitating access to our in-home care services for underserved communities. Your primary focus will be to enhance patient engagement by transforming our current appointment booking system, primarily reliant on outbound phone outreach, into a seamless product-led experience integrated into our core services.


This position holds significant responsibility; you will be instrumental in developing the systems that directly influence whether individuals receive necessary care or go without.


Office Environment


We operate as a hybrid company with offices located in both San Francisco and Menlo Park. We value work-life balance and acknowledge the need for flexibility in various situations.

Key Responsibilities:

  • Design and implement experiments that enhance patient bookings, encompassing elements such as message copy testing, outreach timing, and innovative in-product booking flows.

  • Optimize multi-channel engagement strategies via SMS, phone, email, and mail to reach patients who typically do not schedule care.

  • Conduct rapid brainstorming sessions and sizing exercises to prioritize upcoming initiatives and strategies.

About Sprinter Health

Sprinter Health is dedicated to transforming healthcare delivery by providing in-home services to patients, particularly those in underserved communities. Our innovative approach minimizes barriers to access and ensures that essential healthcare services are available where they are needed most.

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