companySage Home Loans logo

Senior Software Engineer - AI Telephony Systems

Sage Home LoansCharlotte, NC; New York, NY, Remote - US
Remote Full-time $100K/yr - $200K/yr

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Unlock Your Potential

Generate Job-Optimized Resume

One Click And Our AI Optimizes Your Resume to Match The Job Description.

Is Your Resume Optimized For This Role?

Find Out If You're Highlighting The Right Skills And Fix What's Missing

Experience Level

Senior

Qualifications

Qualifications:Proficient in programming languages such as Python and TypeScript/Node.js. Extensive experience with AWS services (Lambda, DynamoDB, S3, CloudWatch, ECS/Fargate, etc.). Hands-on experience with Twilio Voice, Programmable Voice APIs, or similar voice/IVR platforms. Expertise in designing RESTful and event-driven APIs (experience with WebSockets, SNS/SQS, or Kafka/Redis Streams is a plus). Familiarity with modern DevOps workflows (GitHub Actions, CircleCI, or equivalent).

About the job

Note: This position does not offer visa sponsorship or transfer, including for candidates on OPT and STEM-EXT OPT, nor is it available for corp-to-corp arrangements.

At Red Ventures, we harness the power of technology, data, and digital storytelling to empower individuals to make critical life decisions. Our work spans various sectors, including health, financial services, education, and home solutions, creating experiences that connect millions of consumers with trusted, high-value outcomes daily.

Our AI Voice & Telephony Engineering Team develops the systems that facilitate intelligent conversations, employing AI to foster natural, human-like interactions at scale. We're at the forefront of enhancing voice experiences that link customers to the right solutions more swiftly and effectively.

Key Responsibilities:

  • Lead the design and implementation of scalable, cloud-based systems for real-time voice interactions across our platform.
  • Drive the development of core services that integrate AI, telephony, and automation to transform how consumers interact with our brands.
  • Collaborate with product managers, AI engineers, and data scientists to implement conversational intelligence in practical voice applications.
  • Deeply integrate with Twilio, AWS, Azure, and internal APIs to manage call routing, speech processing, and response flows.
  • Enhance system performance, latency, and reliability within a distributed, event-driven architecture.
  • Provide technical guidance by mentoring fellow engineers, sharing insights, and establishing best practices.
  • Engage in code reviews and participate in on-call rotations to ensure seamless operation of production systems.

About Sage Home Loans

Red Ventures is a dynamic company that integrates technology and storytelling to assist people in making significant life decisions. Our innovative approach allows us to connect with millions of consumers across various industries, including health, finance, education, and home solutions, delivering exceptional outcomes daily.

Similar jobs

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.