Senior Software Engineer - AI Enablement

Contentful is seeking a passionate Senior Technical Enablement Architect to join our dynamic team in San Francisco. In this pivotal role, you will drive the technical enablement strategy, empowering our clients to maximize the value of our content infrastructure. You will collaborate with cross-functional teams to design and implement solutions that enhance user experience and streamline workflows.

About SentryAt Sentry, we believe that poor software is a mistake of the past. Our mission is to empower developers to create exceptional software efficiently, allowing everyone to enjoy the best that technology has to offer.With over $217 million in funding and more than 100,000 organizations, including industry leaders like Disney, Microsoft, and Atlassian, we are revolutionizing performance and error monitoring tools. Our aim is to enable companies to spend less time troubleshooting and more time innovating.Sentry promotes a hybrid working environment across our global offices, with in-office anchor days on Mondays, Tuesdays, and Thursdays to foster impactful collaboration. If you are passionate about crafting solutions that enhance digital experiences, we invite you to join us in building the next generation of software monitoring tools.About the RoleWe are in search of a skilled Director of Technical Enablement to enhance the utilization and adoption of our platform through targeted education and enablement initiatives. This role entails strategic planning and executing comprehensive training programs for both internal teams and external customers and partners.As a blend of product evangelist, multimedia content creator, and educator, you will inspire and educate our customers. Your creative and analytical mindset will be essential in translating complex technology into engaging narratives that drive continuous improvement.Collaboration with cross-functional teams, including Marketing, Product, Engineering, and Design, will be crucial in this strategic and operational role, encompassing both internal and external responsibilities.This position requires robust technical knowledge and a profound understanding of the Software Development Life Cycle (SDLC) and associated technologies. If you're a technologist with a background in customer-facing roles involving technical products and are eager to contribute to a rapidly growing team delivering tangible value through an outstanding product, we would love to connect with you.In this role, you will:Become a subject matter expert on Sentry products, understanding all capabilities and customer usage.Lead the Sentry University virtual learning platform, developing curriculum, learning units, and managing the overall user experience.Develop a comprehensive training strategy to facilitate quick onboarding for customers and enhance their time-to-value (TTV).Establish and operationalize engaging training programs to maximize customer success.

Role Overview Postman is looking for a Technical Enablement Program Manager based in San Francisco, California. This role focuses on helping users get the most out of Postman’s API platform. The position involves building and running programs that improve technical skills and make it easier for users to integrate Postman’s tools into their workflows. What You Will Do Design and deliver enablement programs that boost technical understanding of the Postman platform. Create training materials, workshops, and resources for a wide range of users. Work closely with teams across the company to ensure resources meet user needs and support smooth adoption.

Anaplan is searching for a Senior Manager, Go-To-Market Enablement to join our team in the San Francisco Bay Area. This hybrid role reports to the Director of Global Enablement and centers on driving predictable growth for the business by focusing on three key areas: securing larger deals, improving win rates, and accelerating deal cycles. Anaplan’s platform supports over 2,400 global enterprises, including brands like Coca-Cola, LinkedIn, Adobe, LVMH, and Bayer. Our teams share a strong commitment to customer success and value a culture that encourages leadership at every level, celebrates achievements, and welcomes diverse perspectives. Role overview This position prioritizes customer needs and values proactive problem-solving. The Senior Manager, Go-To-Market Enablement will work closely with colleagues across teams to support our mission of empowering clients through scenario planning and analytics. Creativity and strategic thinking are essential, especially when addressing technical, architectural, or process challenges. What you will do Support initiatives that help secure larger deals and improve win rates Collaborate with teams to accelerate the progression of deals Apply creative and strategic approaches to overcome obstacles in the go-to-market process Champion a customer-first mindset in all enablement activities Requirements Experience in go-to-market enablement or a related field Strong problem-solving skills across technical, architectural, or process domains Ability to work effectively in a hybrid San Francisco Bay Area setting Comfort collaborating with diverse teams and stakeholders Anaplan values each team member’s unique contributions. This role offers the chance to grow within a company that recognizes and rewards individual and collective achievements.

Join our dynamic team as an Application Technical Architect in San Francisco! We are looking for a talented individual to design and implement innovative applications that drive our business forward. You will collaborate with cross-functional teams to define technical specifications and deliver high-quality solutions that meet our clients' needs.

Intercom is a pioneering AI Customer Service company dedicated to enhancing business interactions by delivering exceptional customer experiences.Our cutting-edge AI agent, Fin, represents the pinnacle of customer service technology, enabling businesses to provide seamless and outstanding customer support. When integrated with our Helpdesk, Fin transforms into a comprehensive solution known as the Intercom Customer Service Suite, which enhances support for complex inquiries requiring human intervention.Since our inception in 2011, Intercom has earned the trust of nearly 30,000 businesses worldwide, setting a new benchmark in customer service. We are driven by our core values, consistently pushing boundaries, operating with speed and passion, and providing exceptional value to our customers.What’s the opportunity?The Global Sales Organization at Intercom is rapidly evolving, and our GTM Enablement team is growing to meet this demand. Our mission is to empower the GTM teams by providing systems, processes, and strategic insights that maximize productivity and operational excellence.As a Senior GTM Enablement Manager, Operations, you will serve as a vital link between the sales team and cross-functional GTM partners (such as Revenue Operations, Monetization, Legal, and Systems) who shape the policies, tools, and procedures that influence sales performance. Your responsibility will include ensuring that these inputs translate into flawless execution in the field. You will manage the GTM Enablement technology stack, spearhead impactful strategic projects, and implement processes that enable our sales organization to scale efficiently. This role is perfect for a proactive problem-solver adept at transforming complex, cross-functional initiatives into simple, scalable solutions for the sales team.What will I be doing?Reporting to the Senior Director of Global Sales Enablement, you will oversee and drive Intercom’s GTM operational enablement activities and programs globally. Your primary responsibilities will include:GTM Tech Stack Advisory: Optimizing the GTM tech stack to enhance adoption and ensure that sales representatives gain maximum value from these tools.Strategic Project Leadership: Leading and contributing to high-impact, cross-functional strategic projects that boost GTM productivity, streamline processes, and foster meaningful behavioral changes.Cross-Functional Partnership: Acting as the primary enablement liaison for key cross-functional partners, translating strategic insights into actionable outcomes for the sales organization.

Role Overview Checkr is hiring a Senior Revenue Enablement Manager based in Denver, CO or San Francisco, CA. This role focuses on building and delivering training and development programs that help sales teams reach their goals. The position works closely with colleagues across departments to create enablement strategies that support sales performance and growth.

OpenAI is seeking a Senior Manager, Revenue Enablement to join the team in San Francisco. This leadership role focuses on building and executing initiatives that help sales teams achieve their targets and support the company’s revenue goals. The position centers on developing programs, resources, and tools to improve sales productivity and operational efficiency. Key responsibilities Lead projects designed to strengthen sales enablement and contribute to revenue growth Partner with teams across OpenAI to design and implement training programs Create resources and tools that enhance sales performance and streamline processes Work with stakeholders to identify enablement needs and measure the effectiveness of initiatives Location This position is based in San Francisco.

Join Our TeamOtter.ai is on the lookout for a dynamic Senior Manager of Sales Enablement who will be pivotal in propelling the growth of our Enterprise platform. This role is a unique blend of strategy and hands-on execution, where you'll build and implement the enablement framework while directly addressing the needs of our revenue leadership and teams. Collaborating closely with Sales, Customer Success, Product Marketing, and Product teams, you will empower the field to effectively communicate Otter’s value in enterprise workflows, security and compliance environments, and mission-critical collaboration scenarios.Your ContributionsCollaborate with Go-To-Market (GTM) leadership to establish a comprehensive enablement strategy that aligns with Otter’s Enterprise and AI platform objectives.Design and implement onboarding and continuous learning programs that enhance ramp-up speed and ensure field readiness for both Sales and Customer Success teams.Create impactful content and sales assets grounded in Otter’s value proposition, including playbooks, pitch narratives, demo flows, persona messaging, and competitive positioning.Effectively translate AI features and technical capabilities into clear business outcomes for CIOs, CISOs, Operations, and Legal stakeholders.Provide support for live deals through coaching, win/loss reviews, objection handling, and competitive strategy, particularly in large enterprise cycles.Establish a consistent demo and proof process that showcases Otter’s unique AI experience, collaboration workflows, and compliance readiness.Work in tandem with Product Marketing and Product teams to ensure field members are equipped with roadmap insights, launch playbooks, and vertical use cases.Partner with Revenue Operations to connect pipeline insights, win/loss patterns, and training initiatives to enhance performance.Facilitate enablement sessions, role-plays, and “win clinics” to develop skills in discovery, persona alignment, and value engineering.Maintain a centralized content repository that reflects Otter’s evolving platform and competitive landscape.Act as the voice of the field back to leadership, providing insights on buyer signals, integration requests, compliance challenges, and competitive dynamics to guide GTM and product strategies.

At Harmonic Security, we empower teams to confidently embrace AI technologies while safeguarding sensitive data in real time. Our innovative solutions enable enterprises to maintain complete control and prevent data leaks, fostering an environment where creativity can thrive.Led by seasoned cybersecurity experts and supported by esteemed investors such as N47, Ten Eleven Ventures, and In-Q-Tel, we have swiftly gained traction and established product-market fit with our exceptional team. Now, we are poised to redefine our industry and invite you to join us at this pivotal moment to shape not just a product but an entire category.Our Culture: AI-First ApproachHarmonic Security is dedicated to facilitating the safe and scalable adoption of AI in enterprises. We embody that commitment in our operations. Our entire team actively leverages AI tools to enhance productivity, streamline processes, and automate workflows. We seek individuals who are not only curious about AI but are also eager to harness its potential to work smarter, faster, and more innovatively. Depending on the role, this may involve experimenting with new tools or developing entirely new AI-driven systems. We will provide clear expectations and the necessary resources to support your success.Role OverviewAs the foundational Senior Manager of Sales Enablement, reporting to the VP of GTM Strategy and Operations, you will be tasked with architecting our enablement function from the ground up. In this position, AI will serve as your default operating system, enhancing content creation, enabling large-scale personalization, and facilitating precise performance measurement. You will be responsible for crafting the strategy behind our playbooks, training, and demonstration narratives, ensuring that our Account Executives, Solution Architects, and Partners convey a cohesive and impactful narrative that drives pipeline velocity and deal conversion within the GTM organization.Your Responsibilities1. Establish the Enablement FunctionDevelop and implement Harmonic’s comprehensive enablement framework, encompassing onboarding, playbooks, and certification programs.Collaborate with Product and Solutions Engineering teams to distill product specifications into accessible, field-ready materials.Utilize AI tools to generate, update, and customize enablement content in alignment with our rapidly evolving product landscape.Leverage AI to create personalized learning pathways for each representative, taking into account their role, tenure, deal history, and skill gaps, moving away from generic training modules.

About UsPostman stands as the foremost API platform globally, utilized by over 45 million developers and 500,000 organizations, including an impressive 98% of the Fortune 500. We empower developers and professionals worldwide to create a seamless API-first world by simplifying the entire API lifecycle and enhancing collaboration, allowing users to develop superior APIs at an accelerated pace.Headquartered in San Francisco, Postman operates additional offices in Boston, New York, Austin, Tokyo, London, and Bangalore, where we originated. As a privately held company, we are backed by notable investors such as Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Discover more at postman.com or connect with us on X via @getpostman.P.S: We highly recommend reading The "API-First World" graphic novel to gain insight into our vision at Postman.Position OverviewWe are seeking a Senior Solutions Architect – Professional Services to lead technical consulting and implementation engagements for our enterprise clients. This role is highly technical, hands-on, and involves direct customer interaction, perfectly suited for individuals with a solid foundation in API design, governance, development, and solution architecture who aspire to drive impactful customer results.Your responsibilities will include overseeing the execution of both fixed-price and time-and-material (T&M) projects, with a focus on delivering results on schedule and within budget, while maximizing value for our clients. You will collaborate cross-functionally with Sales, Customer Success, Product, and Engineering teams to craft solutions, implement delivery strategies, and ensure successful deployment of Postman at scale in complex organizational environments.

Discord connects over 200 million users every month for various reasons, with one common interest: gaming. Over 90% of our users engage in gaming, collectively spending 1.5 billion hours playing a multitude of unique titles on Discord each month. Our platform is pivotal in shaping the future of gaming, and we are dedicated to enhancing the experience of chatting and socializing before, during, and after gaming sessions.The Senior Manager for the Solutions Architect, Games team will spearhead a dedicated group focused on assisting game developers in seamlessly integrating Discord's array of developer tools, including the Social SDK, into their games. This role emphasizes a blend of leadership and technical expertise, as you will guide a team of specialists while also serving as the go-to technical expert for our most intricate integrations.Initially, this position will function as a player-coach, ideal for someone with extensive experience in game development, especially in multiplayer settings, who aspires to build and lead a high-performing team while remaining closely involved with technical tasks. As the team grows, this role is expected to transition into a purely managerial position.

Are you prepared to make a significant impact in the technology space?Technical Enterprise Solution Architect – High Tech & SoftwareTechnology & Experience Practice Role Overview West Monroe is on the lookout for a seasoned Technical Solution Architect to join our Technology & Experience (TechEx) practice. This role is pivotal in shaping and overseeing extensive, partner-led system integration initiatives for our High Tech and Software clientele. We collaborate with clients and system integrators to build comprehensive, future-proof technology solutions ranging from modern SaaS platforms to data-driven and AI-powered products. This position is tailored for experienced technologists who thrive at the crossroads of pre-sales, architectural strategy, and large-scale project management. Key Responsibilities As a Technical Solution Architect for High Tech & Software, you will play a crucial role in supporting pre-sales initiatives and shaping deals by crafting end-to-end solution architectures for intricate SaaS, software, data, and AI projects that are executed through system integration partners. Your role will also involve contributing to architectural governance, ensuring quality standards, and mitigating risks.

Role Overview DoorDash is hiring a Senior Associate, Sales Enablement. This role supports the sales organization by improving productivity and effectiveness. The Senior Associate works alongside sales leaders, providing tools, resources, and insights that help teams reach their goals. What You Will Do Partner with sales leadership to identify needs and deliver practical solutions Supply teams with up-to-date resources and actionable information Contribute to strategies that drive sales performance and improve customer satisfaction Location San Francisco, CA New York, NY Phoenix, AZ Chicago, IL

Backstory, formerly known as People.ai, develops AI-driven solutions designed for sales teams. The company draws on more than a decade of experience training AI models on large volumes of sales interactions. This expertise enables Backstory to deliver real-time, accurate answers within existing AI workflows, helping sales teams make informed decisions quickly. Sales leaders at organizations like Red Hat, Five9, Palo Alto Networks, Iron Mountain, TransUnion, and Randstad rely on Backstory for insights that fit real business scenarios, supporting better deal management and revenue growth. By connecting key signals to the right accounts and opportunities, Backstory gives teams a clear view of current activities and recommended next steps. Clients from sectors such as enterprise, cybersecurity, data analytics, and defense use Backstory to support significant pipeline and revenue goals. The company is recognized by Gartner, Forrester, Inc. 5000, Y Combinator Top Companies, and Forbes AI 50. Backstory is based in San Francisco and backed by ICONIQ Capital, Andreessen Horowitz, Lightspeed Venture Partners, Akkadian Ventures, and Mubadala Capital. Role overview The Senior Go-To-Market Enablement Manager will design and scale both onboarding and ongoing enablement programs for the go-to-market teams. This role ensures that every new hire develops strong product knowledge and go-to-market skills from the start, and continues to build expertise as Backstory’s products and the market evolve. What you will do Collaborate with Product, Marketing, Sales, and Customer Success to identify enablement needs Develop and implement programs that address onboarding and continuous learning Drive improvements in ramp-up time, productivity, and pipeline generation through targeted enablement initiatives

Join Cloudflare as a Senior Solutions Architect, where you will lead the design and implementation of innovative solutions for our clients. Your expertise will help organizations harness the power of our cutting-edge technology to enhance their digital presence and security.

Join Airtable as a Senior Solutions Architect, where you will leverage your expertise in cloud solutions and architecture to drive impactful projects. Collaborate with cross-functional teams to design innovative solutions that align with client needs and business objectives. Your role will involve engaging with customers, understanding their requirements, and delivering tailored solutions that enhance their operational efficiency.

Position OverviewAs a Senior Solutions Architect, you will play a pivotal role as the primary technical lead and sales engineer for ePlus's innovative product and service solutions. Your expertise will be crucial in supporting the regional sales team to enhance revenue generation and optimize engagement within our customer account portfolio. Collaborating with our team of master architects, engineers, and consultants, you will have the chance to deeply understand our clients’ requirements and devise actionable, sustainable IT roadmaps to achieve their goals.Your Impact Key responsibilities include:Delivering technical expertise to sales teams and clients in your designated solution focus area.Building trust and establishing credibility as a key advisor to ePlus’s sales team and clientele.Conducting engaging customer presentations showcasing ePlus’s core competencies and technical offerings for your assigned accounts.Supporting the sales team with comprehensive account planning related to technical aspects of hardware, software, and services opportunity qualification and development.Drafting and authoring technical sections for RFP/RFI/RFQ responses.

Join Braze as a Technical Architect and play a pivotal role in shaping our technical landscape. You will collaborate with diverse teams to design and implement robust software solutions that enhance customer experience. Your expertise will guide the architectural vision and ensure the scalability and performance of our systems.