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Senior Software Engineer - AI and Automation | Remote Opportunity

Grafana LabsCanada (Remote)
Remote Full-time

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Experience Level

Senior

Qualifications

Qualifications:Proven experience in software engineering with a focus on AI and automation technologies. Strong knowledge of backend services and integration with platforms such as Salesforce, Slack, and BigQuery. Experience in developing and deploying scalable systems and automated workflows. Familiarity with LLM APIs and orchestration frameworks. Excellent problem-solving skills and the ability to work collaboratively in a remote environment.

About the job

At Grafana Labs, we are a remote-first, open-source leader, empowering over 20 million users globally with our renowned Grafana visualization tool. Our dashboards are deployed in diverse environments, from NASA launches to the Tour de France, and we assist more than 3,000 organizations, including industry giants like Bloomberg and JPMorgan Chase, in optimizing their observability strategies through our Grafana LGTM Stack.

As we expand rapidly, we remain committed to our core values: a robust open-source foundation, a collaborative global culture, and a drive for impactful work. Our team excels in an innovative atmosphere where transparency, autonomy, and trust are paramount.

If you find this role intriguing, we encourage you to apply, even if you don't meet all the criteria. This could be a pivotal opportunity in your career.

This is a remote opportunity for candidates in Canada time zones only.

Position Overview: Senior Software Engineer - AI and Automation

Opportunity: We are seeking a talented Senior Software Engineer to join our Revenue Operations team. Your focus will be on developing AI-driven internal tools and automated workflows tailored for our Go-To-Market (GTM) teams. You will be responsible for the technical infrastructure that enables automation across Sales, Customer Success, and Marketing.

You will architect systems that empower every member of the GTM team. As a systems builder and problem solver, you will identify operational bottlenecks, design automated solutions utilizing LLM APIs and orchestration frameworks, and deliver tools that enhance productivity. Your contributions will directly influence the scalability of Grafana's GTM organization. Collaborating closely with Data Engineering, GTM Systems, Field Operations, and GTM leadership, you'll create scalable, self-service automation that minimizes manual tasks and enhances intelligence.

About Grafana Labs

Grafana Labs is at the forefront of open-source software, providing powerful visualization tools that are trusted by millions. We foster a global collaborative culture that thrives on innovation and meaningful contributions, making a significant impact across various industries.

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