About the job
About Magical
Magical is an innovative automation platform that integrates cutting-edge AI technology into the healthcare sector, providing AI agents capable of functioning effectively in real-world settings.
Our mission is to create 'AI employees' that streamline tedious and time-consuming processes, specifically in healthcare—a massive $4 trillion industry laden with administrative burdens. We focus on automating critical tasks such as claims processing, prior authorizations, and eligibility checks, allowing healthcare professionals to dedicate more time to patient care.
Our Achievements
As pioneers in the transition to agentic automation in healthcare, we have achieved significant traction:
- Dramatic revenue growth with clients expanding into new workflows ahead of contract renewals.
- Rapid proof-of-concepts completed in just 7 days, delivering tangible value in an industry where similar timelines typically span months.
- Self-repairing automations with production-level reliability at scale, outperforming competitors who struggle to launch functional solutions.
Unlike many AI firms that make grand promises, we provide dependable solutions that yield measurable outcomes. Our backing includes notable investors such as Greylock, Coatue, and Lightspeed, with a total funding of $41M. Our founder, Harpaul Sambhi, is a seasoned entrepreneur who previously sold his first company to LinkedIn.
Role Overview
In your role as a Senior Backend Engineer on the Agent Platform team, you will develop the core systems that drive our AI agents—covering aspects from orchestration and state management to model integration and evaluation pipelines. This position is centered around platform engineering, focusing on building the infrastructure that empowers our team to deliver reliable, production-grade agentic automation.
You will work at the forefront of multi-agent systems, designing collaborative strategies for agents to tackle complex healthcare workflows. You will take ownership of essential backend services, overseeing them from architecture to deployment while developing verification systems that ensure our agents perform accurately every time.
This hybrid position requires you to be onsite in our Toronto office two days each week.

