About the job
About Dialpad
Dialpad is a cutting-edge AI-powered customer communications platform that is revolutionizing the way businesses connect with their customers. With over 50,000 organizations globally, including giants like Netflix, RE/MAX, Uber, Randstad, and Tractor Supply, Dialpad empowers companies to foster stronger customer relationships through real-time AI-driven insights. Discover more at dialpad.com.
Working at Dialpad
Joining Dialpad means becoming part of a dynamic team that is dedicated to our mission of ensuring our customers and their employees achieve extraordinary success. We recognize the significance of every conversation and are enhancing each one with a platform that delivers real-time insights and automation.
Our culture is rooted in continuous growth, where every team member harnesses industry-leading AI to refine both our platform and their own expertise. We seek individuals who not only meet our high standards but exceed them. Our aspirations are ambitious, and achieving them requires a team that operates at the highest level. We are looking for individuals who embody key traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.
The Role
As a Senior SDET, you will be a proficient software engineer with extensive knowledge in test automation and quality engineering. You will design and take ownership of scalable testing frameworks, steer quality strategies for your domain, and proactively mitigate risks in intricate, cloud-native systems.
This position involves a hybrid work setup, requiring three days in the office. You will report to the Manager of Quality Assurance based in Bangalore.
This role is technical, hands-on, and impact-oriented, with clear expectations regarding ownership, influence, and mentorship.
What You’ll Do
- Design, develop, and maintain scalable automated test frameworks for APIs, microservices, and web integrations.
- Conduct in-depth testing of the Connect platform, focusing on asynchronous workflows, data consistency, resiliency, and latency.
- Manage and enhance quality gates within the CI/CD pipeline, ensuring prompt and actionable feedback on every pull request.
- Strategize and implement functional, regression, and end-to-end tests to ensure high-quality deliverables.

