Senior Revenue Operations Associate

Relay is revolutionizing the logistics landscape for the digital age. With a landmark logistics Series A funding of $35 million from leading deep-tech investors Plural, whose portfolio includes advancements in fusion energy and space exploration, Relay is outpacing 99.98% of venture-backed startups in terms of growth. We are on a mission to build an exceptionally talented team, the most skilled in the logistics sector.Our Mission is to eliminate friction in commerce. High delivery costs currently impose an invisible tax on e-commerce, shaping what can be marketed online and restricting participation. We envision a future where goods move freely among individuals, creating a seamless and inclusive online shopping experience.THE TEAM• A close-knit group of approximately 110 individuals, with over 50% specializing in engineering, product development, and data analysis.• More than 45 advanced degrees in disciplines such as computer science, mathematics, and operations research.• We analyze and predict thousands of data points for every parcel we manage.• A culture that thrives on first principles thinking, fast feedback cycles, and continuous experimentation.About the RoleAs we expand our network of over 600 pitstop partners across the UK, each partner requires careful onboarding, consistent performance monitoring, coordination with our Middle Mile operations, and support during challenges. Currently, much of this knowledge is held informally, relying on manual processes and ad-hoc solutions that do not scale.This position aims to transform these processes. You will oversee the systems aspect of our Pitstop operations: determining optimal procedures, designing scalable infrastructures, and collaborating with product and engineering teams to implement solutions. Your role will not merely involve problem analysis but also executing lasting fixes that can handle tenfold growth.We seek a candidate skilled in systems thinking, capable of clear communication, and proficient in driving projects to completion. Experience in a dynamic operations or strategy role is essential, as is the ability to engage effectively with engineers.

About FaireFaire is a revolutionary online wholesale marketplace founded on the principle that local is the future. Independent retailers worldwide are generating more revenue than giants like Walmart and Amazon combined, yet they remain relatively small compared to these corporate behemoths. At Faire, we harness the power of technology, data, and machine learning to unite this vibrant community of entrepreneurs globally. Imagine your favorite local boutique — we empower them to discover and showcase exceptional products from around the world in their shops. By providing the right tools and insights, we aim to level the competitive landscape, enabling small businesses everywhere to thrive against big box and e-commerce competitors.By fostering the growth of independent businesses, Faire contributes positively to local economies on a global scale. We are on the lookout for intelligent, resourceful, and passionate individuals to join us in driving the shop local movement. If you share our belief in community, we invite you to become part of ours.About this roleWe are seeking a Senior Associate for Strategy & Operations to play a crucial role in steering informed, data-driven decisions across our international operations. In this position, you will utilize a unique blend of analytical skills, strategic insight, and execution to spearhead growth for our business.As an integral member of the International Strategy team, you will have the opportunity to lead high-impact projects from inception to conclusion. Collaborating cross-functionally with Product, Sales, Operations, Marketing, and Finance teams, you will contribute to our strategic roadmap by deriving insights and translating them into actionable initiatives.This position suits individuals who thrive as impactful contributors in a dynamic, collaborative, and data-centric environment, with the chance to engage with various functional teams.This role is based in our London, UK office (3 days in the office).

The Global Public Sector (GPS) team at ScaleAI is rapidly expanding as we strive to develop dependable AI systems for governments worldwide. This endeavor represents one of the most ambitious and impactful challenges of our era, and we are on the lookout for talented, mission-driven operators to join our team. We are seeking a Business Operations & Strategy Associate to facilitate crucial initiatives across GPS product development, engineering, sales, marketing, and core operations. The ideal candidate is a highly analytical generalist who thrives in dynamic environments, adept at transitioning between strategic problem-solving and hands-on execution to enhance daily operations. No task is too insignificant if it contributes to our impact. Your Responsibilities: Assist in establishing the team’s core operational rhythms and strategic planning activities, including structuring inputs for business reviews, planning cycles, deep dives, and offsite meetings to enable clear decision-making and effective execution. Collaborate with functional leaders to monitor and validate OKRs and key performance metrics, aiding teams in transitioning from goals to measurable results. Lead the preparation for team All Hands by crafting narratives, simplifying complex work into concise updates, and ensuring accountability for commitments. Work closely with Sales Operations on forecasting and pipeline reviews to enhance predictability and drive more cohesive execution across the go-to-market team. Partner with Product Managers and Product Operations to align roadmap decisions with delivery capacity, operational constraints, and downstream implications. Identify and resolve cross-functional operational gaps by structuring solutions and driving implementation when ownership or processes are unclear. Preferred Qualifications: A strong inclination for diving into data, applying first principles thinking, and iterating swiftly to achieve results. A results-oriented mindset, with a proven track record of being resourceful when it matters most. A collaborative spirit and low ego; eager to work alongside intelligent, humble colleagues and do whatever is necessary to ensure team success. An approachable interpersonal style, effective in interactions ranging from in-depth technical discussions with engineers to polished communications with executives. Demonstrated ability to cultivate high-trust relationships across diverse organizational levels. Experience in product or project management, successfully guiding projects from inception to launch. Exceptional qualitative and quantitative analytical capabilities.

About KotaKota is revolutionizing the landscape of insurance and retirement benefits tailored for the modern workforce. With our innovative offerings - the Kota Platform, the first fully integrated benefits platform, and Kota Embed, our cutting-edge embedded insurance solution - we are enhancing the accessibility, value, and global reach of employee benefits. Currently, we empower benefits for tens of thousands of employees at Europe's leading companies, including Carwow, Tines, Zoe, and Remote. Established in 2022, we have successfully raised over €20M from prominent investors such as EQT Ventures, Eurazeo, Northzone, and Frontline, alongside founders and executives from industry giants like Workday, Remote, Personio, OpenAI, and more.The RoleWe are seeking a dynamic Strategy & Operations Associate to join our Embed function. In this pivotal role, you will contribute to the development and scaling of our embedded health insurance offerings for enterprise partners. As we accelerate our growth into new markets and engage with increasingly complex clients, we require a proactive individual to fortify our operational foundations, coordinate successful partner launches, and refine processes to maintain an exceptional partner experience.In your role, you will collaborate across various teams including Integrations, Engineering, Customer Support, Finance, Compliance, Benefits, and Go-to-market to ensure smooth partner launches, flawless operational handoffs, and the evolution of our working methods in alignment with growth. You will support implementations, drive process enhancements, and create the data structures and tools necessary for efficient operations.Joining us at this moment of rapid growth for Embed presents a unique opportunity to make a significant impact as we onboard new clients, explore new markets, and seize fresh opportunities.What You’ll DoDevelop and maintain internal processes and documentation that ensure team alignment throughout the partner lifecycle.Enhance day-to-day operations by identifying inefficiencies, redesigning workflows, and implementing clearer, scalable working methods.Support strategic initiatives aimed at delivering an outstanding customer experience.Oversee new partner launches from start to finish, ensuring readiness across teams including Go-to-market, Marketing, Account Management, Benefits, Integrations, and Engineering.Handle essential operational tasks such as first-line compliance (KYB), structured client data capture, and managing the information flow from prospecting through to launch.

About AirwallexAirwallex is an innovative global payments and financial platform, uniquely designed to empower businesses worldwide. With our cutting-edge proprietary infrastructure and software, we serve over 200,000 businesses, including esteemed names like Brex, Rippling, Navan, Qantas, and SHEIN. Our fully integrated solutions cover everything from business accounts and payments to spend management and treasury, along with embedded finance on a global scale.Founded in Melbourne, our dynamic team of over 2,000 talented individuals spans 26 offices globally. Valued at $8 billion and supported by leading investors such as T. Rowe Price, Visa, Mastercard, and Sequoia, Airwallex is at the forefront of shaping the future of global banking. If you are ready to take on the most ambitious challenges of your career, we welcome you to join our mission.Attributes We ValueWe seek builders with a founder-like mindset who are passionate about making a real impact, accelerating their learning, and having true ownership over their work. You will bring strong expertise and analytical thinking, driven by our mission and operating principles. You thrive in fast-paced environments, demonstrate good judgment, and possess a deep curiosity that propels you to make informed decisions.Your humility and collaborative spirit will help transform innovative ideas into tangible products, and you have a proven track record of executing projects from inception to completion. Utilizing AI to enhance productivity and problem-solving is second nature to you. At Airwallex, you will engage with complex, high-visibility challenges alongside exceptional colleagues, fostering career growth as we redefine global banking.About the TeamThe Operations team at Airwallex is dedicated to ensuring our services and processes operate smoothly and efficiently. Our focus is on optimizing workflows, enhancing operational efficiency, and delivering outstanding customer support. By refining operations and adopting best practices, we contribute to the company's growth while upholding high service standards, ensuring a seamless experience for our customers as we empower businesses globally.What You Will DoIn your role within the Operations Strategy team, you will address multifaceted challenges across various domains, leveraging your expertise to drive impactful solutions.

Airwallex is shaping the future of global banking. Based in London, the Senior Manager, Revenue Strategy & Operations joins the EMEA Revenue Strategy & Operations team to help define and deliver the region’s growth plans. This position plays a central role in setting commercial priorities and ensuring their execution leads to measurable results. Key Responsibilities Identify, define, and prioritize projects that support revenue growth across EMEA markets Lead the rollout of strategic initiatives, working closely with teams in Sales, Marketing, Operations, Product, Engineering, Compliance, and Legal Coordinate with stakeholders within EMEA and across global teams to align efforts and share insights Track outcomes against commercial growth targets and contribute to building a strong foundation for long-term expansion Collaboration and Teamwork This role works alongside a small, data-driven team. Frequent collaboration with colleagues from various business functions provides a broad perspective on growth strategies and operational challenges.

Join Deliveroo as a Senior Associate in Finance and Strategy, where you will play a pivotal role in shaping our business strategies. This position offers the opportunity to work in a dynamic environment, collaborating with cross-functional teams to drive financial performance and strategic initiatives.

fuku is looking for a Strategy and Operations Lead in London. This role focuses on shaping major strategic projects and improving how the business operates each day. Collaboration with teams across the company is central, with a strong emphasis on efficiency and supporting growth. Main responsibilities Lead strategic initiatives that advance company objectives Refine operational workflows to increase productivity Coordinate efforts with colleagues across departments Apply data and analysis to guide decisions and enhance processes Location This position is based in London, England, United Kingdom.

Join Whatnot as a Senior Manager of International Strategy & Operations in our Commerce division. In this pivotal role, you will be responsible for shaping our global strategy while optimizing operations to drive efficiency and growth. You will collaborate with cross-functional teams to identify opportunities, implement projects, and contribute to our mission of revolutionizing commerce through innovation.

About WPP MediaWPP is the trusted partner for growth for the world’s leading brands. With a combination of exceptional talent, reliable data and intelligence, and world-class partnerships, we empower our clients to navigate change, seize opportunities, and achieve transformational growth through our innovative marketing platform, WPP Open.WPP Media serves as WPP's AI-driven media operating unit, integrating media, data, and partnerships to provide creative personalization at scale. Through WPP Open and powered by Open Intelligence, clients gain clear insights into the effectiveness of their media investments.For more information, visit wppmedia.com.Opportunity OverviewThis is a remarkable opportunity for a Strategy Associate Director to join a high-performing team, playing a pivotal role in shaping the strategic vision for adidas, one of the most iconic and innovative brands globally.As part of the central adidas EU Brand Planning team, you will be key in defining and steering the strategic direction of major, pan-European campaigns. You will lead the development of innovative strategic frameworks, translate complex insights into compelling media strategies, and oversee their execution across our specialist Hubs and 19 local market teams.

Via is revolutionizing transportation on a global scale. Our mission is to enhance individual commutes while significantly reducing our environmental impact — we have ambitious goals ahead.As the Principal of Strategy & Operations, you will spearhead and refine our on-the-ground operations, guaranteeing exceptional service for Via’s partners and passengers throughout the UK. You will be instrumental in shaping our operational strategy, addressing intricate challenges, and collaborating closely with cross-functional teams to foster growth. This dynamic, hands-on role is perfect for a leader who excels in fast-paced environments.

About HappyRobotHappyRobot is a pioneering infrastructure provider enabling enterprises to build and orchestrate AI-driven workforces. Our intelligent AI workers excel not only in communication but also in decision-making, action-taking, and autonomously managing operations across voice, email, and enterprise systems. Founded in Y Combinator (S23) and supported by prominent investors like a16z and Base10, we have successfully raised over $60 million to facilitate crucial operations for global enterprises.Our platform has proven its capabilities in high-pressure environments where AI's impact is critical. Starting in logistics, we developed our own voice stack, models, and orchestration layer from scratch, and now we aim to extend this robust infrastructure to every enterprise engaged in the real economy. Discover more about our vision in our manifesto.Role OverviewWe are seeking a dedicated Strategy & Operations Specialist to enhance and scale our daily business operations. Your role will involve analyzing data, pinpointing inefficiencies, and crafting more effective, scalable workflows.Key Responsibilities:Analyze operational data to identify trends, inefficiencies, and opportunities for improvement.Assist in optimizing processes, automating workflows, and enhancing operational efficiency.Provide data-driven insights and reporting to support cross-functional teams.Maintain and update internal dashboards, reports, and documentation effectively.Streamline internal processes across finance, sales, procurement, and customer support.Collaborate with various teams to drive improvements in business operations and efficiency.Support project management and the execution of strategic initiatives.Assist with contract management and procurement workflows, ensuring compliance and operational efficiency.Contribute to go-to-market operations by enhancing coordination between sales, finance, and legal teams.Ensure data accuracy and integrity across all operational systems.

Join LinkedIn as a Go-to-Market Strategy & Sales Operations Associate within our Marketing Solutions team. In this pivotal role, you will collaborate with cross-functional teams to develop and execute sales strategies that drive revenue growth. Your analytical skills will be essential in assessing market opportunities and optimizing sales processes. This is your chance to make a significant impact in a dynamic and innovative environment.

Join Deliveroo as a Finance & Strategy Associate, where you will play a crucial role in shaping our financial strategy and driving business growth. In this dynamic position, you will work closely with cross-functional teams to analyze financial data, identify trends, and provide actionable insights that support our strategic initiatives. Your analytical skills and strategic mindset will be vital in helping Deliveroo maintain its position as a leader in the food delivery industry.

Role overview Checkout.com is seeking a Senior Associate to join the Revenue and Billing Operations team in London. This role centers on refining revenue processes and ensuring billing operations remain accurate and timely. The Senior Associate partners with teams across the business, using analytical skills to enhance workflows and help meet financial targets. What you will do Improve revenue processes with a focus on accuracy and efficiency Manage billing operations to maintain correctness and meet deadlines Work closely with colleagues from different departments to support financial outcomes Use analytical approaches to address and resolve operational issues Requirements Keen attention to detail Track record of effective problem-solving Experience working well with others Drive to achieve high-quality work

Join Spotify as a Markets Strategy & Operations Manager where you'll play a pivotal role in shaping our market strategies and optimizing operations. In this dynamic position, you will collaborate with cross-functional teams to drive strategic initiatives, enhance operational efficiencies, and foster innovation within the organization. Your analytical skills will be essential in interpreting data, identifying trends, and providing actionable insights that will impact our overall business direction.

Join our dynamic Strategy & Risk Advisory team at J.S. Held as a Senior Associate or Managing Consultant. This is an exceptional opportunity for a proactive, entrepreneurial individual with a diverse skill set to contribute to the expansion of our practice within the Global Risk sector.The ideal candidate will possess substantial regional expertise—specifically in the Middle East, Russia/FSU, or Francophone Africa—and have a proven track record in delivering political risk and business intelligence projects.In this pivotal role, you will spearhead projects for clients spanning various jurisdictions, particularly in your area of expertise.Your responsibilities will include managing political risk and business intelligence initiatives, while also enhancing our high-level government engagement efforts both within and outside your region of specialization.Key ResponsibilitiesLead and execute political risk and business intelligence projects, including scoping, analysis, stakeholder mapping, and producing high-quality client reports.Provide expert insights into regional developments (Middle East, Russia/FSU, or Francophone Africa), keeping clients informed of political, regulatory, and commercial changes.Oversee and manage multi-jurisdictional assignments, ensuring adherence to robust methodologies, stringent quality control, and timely project delivery.Enhance and broaden high-level government and stakeholder engagement by leveraging and expanding your professional networks.Serve as a trusted advisor, articulating complex developments clearly and confidentially while offering actionable recommendations.Contribute to business development efforts through proposal writing, thought leadership, and identifying new opportunities for client engagement.Mentor junior team members and assist in the development of analytical standards, best practices, and internal knowledge sharing.Maintain the highest standards of ethical, legal, and compliance practices in all research, reporting, and client interactions.

Whatnot is hiring a Senior Manager of International Strategy & Operations to strengthen its commerce business in French-speaking markets. Based in London, this role centers on shaping strategy and improving operational processes to support international growth. Role overview This position focuses on driving key initiatives that support Whatnot's international commerce objectives. The Senior Manager will work closely with teams across the company to identify challenges, implement solutions, and ensure that operations run smoothly in French-speaking regions. Collaboration and impact Expect to partner with colleagues from various departments to align local execution with Whatnot’s broader global vision. The role requires strong communication skills in both English and French to bridge teams and markets effectively. Requirements Fluency in French Experience in strategy and operations, ideally within commerce or international business Ability to collaborate across functions and drive projects forward

Konrad Group is seeking an Associate Consultant, Strategy & Technology, based in London. This position centers on supporting client projects that blend business strategy with technology solutions. Role overview Associate Consultants at Konrad Group work closely with cross-functional teams. The role involves collaborating to shape strategies that use technology to solve business challenges and support clients through digital transformation. What you will do Conduct market research to inform project recommendations Analyze business processes and identify improvement opportunities Develop actionable suggestions to enhance operational efficiency Assist with implementing technology-driven solutions that support client goals Collaboration and impact This role provides the chance to work with a variety of teams and clients, helping organizations address complex problems and achieve strategic objectives through technology.

About Northslope TechnologiesAt Northslope Technologies, we believe that the future will be shaped by generational companies leveraging mission-specific AI software to gain a competitive edge over traditional SaaS solutions. Our focus is on creating purpose-built production AI applications that empower organizations across various industries to operate with the efficiency, scalability, and profitability characteristic of enterprise software.We are on a mission to redefine software development — delivering solutions that adapt seamlessly to the unique needs of the businesses we support, crafted by engineers who are deeply attuned to both technology and customer experience. The RoleWe are seeking a driven and insightful professional to join our dynamic team at the nexus of account expansion, business operations, and strategic planning. This position is pivotal in driving value creation: pinpointing revenue opportunities and establishing processes to ensure we maximize our financial potential. Collaborating with implementation teams, project leaders, and executive partners, you will facilitate customer growth, engage in strategic renewal discussions, and support pre-sales initiatives through impactful value narratives.In this role, you will instill effective practices — meticulously tracking contracts, preparing for renewals proactively, establishing appropriate governance structures (such as Steering Committee Meetings), and ensuring our communications consistently articulate business value that resonates with key decision-makers. This opportunity is perfect for a consultant with a passion for technology and AI who wants to remain close to customer outcomes, collaborate across functions, and contribute to building a high-growth organization from the ground up.