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Senior Revenue Enablement Manager - Services

SynthesiaLondon
On-site FullTime

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Qualifications

Proven experience in revenue enablement, customer success, or related fields, preferably within the tech industry. Strong strategic thinking and problem-solving skills, with a track record of driving measurable impact on revenue outcomes. Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels. Experience in designing and executing enablement programs that enhance post-sales performance. Strong analytical skills, with the ability to measure and report on the effectiveness of enablement initiatives. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities. Knowledge of best practices in customer experience and workflow optimization.

About the job

At Synthesia, we are revolutionizing the way businesses communicate through our cutting-edge AI video platform, which is currently utilized by over 90% of Fortune 100 companies. Established in 2017 and headquartered in London, we proudly operate with teams across Europe and the US, dedicated to enhancing visual communication and fostering enterprise skill development.

As AI continues to redefine our professional landscape, we are committed to developing innovative products that empower individuals and organizations to excel. Following our recent Series E funding round, which raised $200 million, our company is now valued at $4 billion, with total funding surpassing $530 million from esteemed investors such as Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside founders and operators from Stripe, Datadog, Miro, and Webflow.

Role Overview

We are seeking an experienced Senior Manager of Revenue Enablement to spearhead the strategy, execution, and continuous enhancement of enablement programs for our Customer Success, Support, and Services teams. This pivotal role ensures that our customer-facing teams are equipped with the skills, processes, and tools necessary to accelerate time-to-value, enhance adoption, improve customer retention, and deliver consistent, high-quality experiences.

Reporting directly to the Head of Revenue Enablement, this highly strategic position requires an individual who can align enablement initiatives with overarching company growth strategies, influence senior leadership, and drive measurable revenue outcomes. You will operate at both strategic and executional levels, ensuring that enablement programs are effectively designed and integrated into day-to-day operations.

In this role, you will collaborate closely with leadership in Services & Customer Success, RevOps, Product, and Executive stakeholders to implement best practices, optimize workflows, and assess the impact throughout the post-sales customer journey. While initially an individual contributor, this position is designed to evolve into a leadership role as our company expands.

About Synthesia

Synthesia is at the forefront of transforming business communication through our pioneering AI video platform. Our technology is trusted by leading organizations worldwide, including over 90% of Fortune 100 companies. With a robust team located across Europe and the US, we are committed to developing solutions that enhance visual communication and elevate enterprise skills. Our substantial backing from top-tier investors reflects our strong market position and ambition for continued growth.

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