About the role
At NiCE, we embrace challenges and continually push our boundaries. We are ambitious innovators who strive for excellence in everything we do. If you share our passion for setting high standards and exceeding them, we invite you to explore an exciting career opportunity that will ignite your potential.
What does this role entail?
The Senior QA Automation Engineer will be responsible for developing, testing, and maintaining the NiCE CXone software platform. You will engage with all aspects of the NiCE CXone technology, including but not limited to test design, automation strategies for products and features, conducting code reviews, resolving defects during the QA cycle, and supporting the production environment within an agile team setting.
How will you make a difference?
- Act as the lead QA professional within the R&D team.
- Ensure the quality of all released content.
- Review and challenge new designs to identify potential quality issues and propose solutions.
- Take an active role in process inspection and enhancement.
- Monitor team tasks, analyze testing requirements, and define QA responsibilities.
- Plan, define, and execute tests as part of the QA activities.
- Continuously assess and improve existing testing coverage (manual and automated).
- Oversee test and production environments.
- Write and maintain end-to-end automated tests.

