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Senior Project Engineer, Global Services

VerkadaNew York City, NY United States
On-site Full-time $125K/yr - $175K/yr

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Experience Level

Senior

Qualifications

Act as the subject matter expert on the comprehensive Verkada suite of products and provide exceptional service to customers throughout the post-sales process. Serve as the project management lead for customer accounts, ensuring successful implementation of Verkada products within the customer’s environment. Enhance the value of Verkada products for clients through configuring and optimizing product features, use cases, and analytics; deliver vendor-led training to customers. Effectively communicate as the technical representative to all levels of the customer organization, from C-suite executives to loss prevention managers and IT directors. Collaborate directly with the Global Services Manager and Sales Account Executives to develop service strategies and workflows for clients, while engaging in cross-selling and up-selling opportunities. Act as a Product Technical Evangelist by training and educating partners, customers, and internal teams on the latest Verkada product offerings.

About the job

Who We Are

Verkada is revolutionizing the way organizations safeguard their personnel and properties through an integrated, AI-driven platform. As a frontrunner in cloud physical security, Verkada empowers organizations to enhance safety and operational efficiency with a unified software platform that encompasses solutions for video surveillance, access control, air quality monitoring, alarms, intercoms, and visitor management.

More than 30,000 organizations globally, including over 100 Fortune 500 companies, rely on Verkada for streamlined management, intelligent control, and scalable deployments. Established in 2016, Verkada has experienced rapid growth, boasting 15 offices and over 2,200 full-time employees.

About The Role

We are on the lookout for a Senior Project Engineer within our Global Services division, who possesses extensive expertise in Cloud Security, IoT Systems, Networking, Linux systems, Security Surveillance, and Access Control. You will collaborate closely with the Global Services Manager and Territory Account Executives to serve our large and strategic clientele within the Verkada ecosystem. In this position, you will engage with customers and partners during post-sales deployment project management, assisting with technical challenges and offering expert-level configuration and training on Verkada products. We seek a highly motivated individual capable of rapid learning and independent work, significantly contributing to the success of our global deployments.

This position requires a commitment to a vibrant in-office culture, necessitating on-site presence five days a week in New York City, NY.

About Verkada

Verkada is at the forefront of transforming physical security through its innovative, AI-powered platform, making it easier for organizations to manage safety and efficiency through cutting-edge solutions.

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