About the job
Join CapTech as a Senior Program Manager / Account Manager, where your expertise will guide clients through their most intricate business and technology endeavors. You will foster long-lasting collaborations and ensure the sustained success of our clients. This role will see you stepping in as a strategic senior management advisor or steering high-profile technical projects, leveraging your skills in planning, execution, and client relationship management. As a trusted partner, you will cultivate relationships with client stakeholders, ensuring delivery excellence.
Your core responsibilities will include:
- Forming collaborative relationships with key stakeholders to evaluate and suggest optimal business and technical strategies.
- Leading cross-functional teams to achieve significant business results.
- Crafting integrated plans to track and manage essential milestones and deliverables.
- Facilitating the identification and resolution of critical issues and scope modifications throughout project lifecycles.
- Establishing trusted advisor status with key client stakeholders and executive sponsors.
- Nurturing robust, enduring client relationships.
- Engaging in hands-on project activities, including analysis, design, process engineering, and change management as required.
- Championing digital accessibility and inclusive design principles in every project and client interaction.

