Qualifications
To excel in the Senior Program Manager / Account Manager role, you should possess:A Bachelor’s degree in Business Administration, Computer Science, Management Information Systems, or a comparable combination of education and experience. PMP certification is preferred. Demonstrated experience in account management or a related field. A minimum of 8 years in a project or program management capacity, ideally with comprehensive Agile development lifecycle experience. A proven history of effectively managing large and complex consulting engagements. The capability to evaluate client needs, uncover gaps, and design optimal solutions. Innovative thinking with a focus on solving complex technical and business challenges. Strong ability to quickly establish credibility with clients, build consensus, and drive results through influence. Exceptional communication, listening, negotiation, and presentation skills.
About the job
Join CapTech as a Senior Program Manager / Account Manager, where your expertise will guide clients through their most intricate business and technology endeavors. You will foster long-lasting collaborations and ensure the sustained success of our clients. This role will see you stepping in as a strategic senior management advisor or steering high-profile technical projects, leveraging your skills in planning, execution, and client relationship management. As a trusted partner, you will cultivate relationships with client stakeholders, ensuring delivery excellence.
Your core responsibilities will include:
- Forming collaborative relationships with key stakeholders to evaluate and suggest optimal business and technical strategies.
- Leading cross-functional teams to achieve significant business results.
- Crafting integrated plans to track and manage essential milestones and deliverables.
- Facilitating the identification and resolution of critical issues and scope modifications throughout project lifecycles.
- Establishing trusted advisor status with key client stakeholders and executive sponsors.
- Nurturing robust, enduring client relationships.
- Engaging in hands-on project activities, including analysis, design, process engineering, and change management as required.
- Championing digital accessibility and inclusive design principles in every project and client interaction.
About CapTech Consulting
At CapTech, we are a collective of master builders, innovators, and problem solvers, dedicated to empowering clients to create efficient and successful businesses. We blend diverse skills and viewpoints to revolutionize how data, systems, and creativity help our clients achieve their goals in an ever-evolving landscape. Our U. S.-based consultants thrive on tackling challenges, drawing inspiration from the unknown, and actively engaging in solutions. Across various industries and objectives, we combine technical acumen with analytical insight and creative flair to propel our clients forward. This commitment enables organizations to harness technology, management, and insights to transform ideas into action. Together, we deliver outcomes that surpass expectations, contributing to our long-standing presence on the Inc. 500/5000 list for over a decade.