About the job
About Us
Have you ever faced the challenge of securing a highly sought-after camping reservation at a state park? Or maybe you’ve been frustrated with outdated paper forms at the DMV? Perhaps you’ve tried to book a pickleball court via your smartphone and encountered difficulties?
At Kaizen Labs, we are transforming the digital interface of government services, delivering modern, user-centric software that millions of Americans depend on daily. From recreational spaces to permits and licensing, we are modernizing antiquated systems with intuitive and aesthetically pleasing technology tailored for citizens and the public officials who assist them.
Currently, our platform supports over 50 agencies across 17 states, impacting more than 40 million residents. Recent collaborations include Maricopa County (AZ), San Bernardino County (CA), and the Cherokee Nation. In Maryland, our platform has notably reduced long traffic lines at state parks, saving significant costs and greatly enhancing visitor experiences.
Established in 2022 and headquartered in New York City, Kaizen has successfully raised $35 million from distinguished investors, including NEA, Andreessen Horowitz, Accel, 776, and Carpenter Capital.
Our dynamic team comprises builders, designers, and operators who are redefining public service in the digital era - and we are just getting started.

