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Senior Product Operations Manager at acceldata | Bengaluru

AcceldataBengaluru
On-site Full-time

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Experience Level

Manager

Qualifications

• Proven experience in product operations management or related fields.• Strong analytical skills with a focus on data-driven decision-making.• Proficiency in project management tools (e.g., JIRA, Pendo) and Microsoft Office Suite.• Excellent communication and interpersonal skills for cross-functional collaboration.• Ability to mentor team members and foster a culture of continuous improvement.• Bachelor's degree in business, engineering, or a related field.

About the job

Join Acceldata in Transforming Data Observability!

Acceldata is a trailblazer in data observability, offering a revolutionary approach for enterprises to manage and monitor their data. With a focus on providing in-depth insights into critical data aspects, data pipelines, and infrastructure, our platform empowers data teams to enhance product management through improved data quality, failure prevention, and cost control.

Position Overview
The Senior Product Operations Manager plays a vital role in refining the efficiency and effectiveness of product development and management processes. Acting as a liaison among product teams, engineering, marketing, and other stakeholders, this position ensures operations are streamlined, insights are driven by data, and product outcomes are successful. By optimizing workflows and fostering collaboration, this role significantly contributes to organizational growth and product excellence.

Key Responsibilities
Lead the comprehensive product lifecycle, overseeing planning, development, launch, and post-launch evaluations to guarantee timely delivery aligned with strategic goals.
Coordinate user testing initiatives, managing recruitment, session facilitation, and feedback synthesis to integrate insights into product refinements.
Utilize tools like Pendo to analyze product performance, providing actionable insights on user behavior, feature adoption, and engagement metrics to guide prioritization and optimization efforts.
Employ JIRA for workflow management, operational reporting, and visibility across teams through custom queries that support product planning and sprints.
Establish and uphold operational frameworks, tools, and processes that enhance data collection, analysis, and reporting to inform decision-making.
Promote interdepartmental communication and collaboration, addressing bottlenecks and enhancing transparency to boost productivity.
Drive the implementation and integration of product management software and analytics platforms to streamline operations.
Conduct regular audits of product operations to identify improvement areas and promote continuous process enhancements.
Work closely with senior leadership to align product operations with business objectives, providing insights on metrics and performance trends.
Mentor junior team members and contribute to the establishment of best practices in product operations.
Exhibit strong leadership skills, including the ability to influence stakeholders and uphold high professional standards.

About Acceldata

Acceldata is leading the charge in transforming data observability, providing enterprises with essential tools to monitor and manage their data landscapes effectively. Our cutting-edge platform empowers businesses to maintain data quality, prevent operational failures, and optimize costs, enabling data teams to thrive in today's complex environments.

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